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TIM BURTON
Privacy Policy
How we handle your information when you use this website, and what rights you have over it.
Last updated 30 October 2026
Tim Burton Productions Inc
01
Introduction
Who are we?
We are Tim Burton Productions Inc. (“we”, “us”), a company registered in California, with our registered office at 1190 S Bundy Drive, Suite 850, Los Angeles, California, 90025, and we own and operate the Tim Burton website (the “Website”).
Where we decide the means of, or purposes for, processing your personal data, we are the “controller."
What’s this policy about?
This policy explains how and why we collect, store, use and share your personal data, and your rights in relation to your personal data, when you visit the Website.
We update this policy from time to time. Where appropriate, we will actively notify you of changes.
Our Website may contain links to third-party websites. If you click on one of these links, you will be taken to a website that is governed by separate privacy policies. For example, if you click on a link in order to purchase goods shown on our Website, you will be taken to our online shop at store.timburton.com, which is operated on our behalf by our merchandising partner Bravado on the Shopify platform, and is governed by the following privacy policy: https://store.timburton.com/policies/privacy-policy. And if you click on a link in order to purchase tickets to an exhibition, you will be taken to a third-party website, which will vary for each exhibition.
We encourage you to read the privacy policy of any third-party website you visit.
What are your rights?
You have the following rights, although these rights may be limited in some circumstances:
Ask us to send a copy of your personal data to you or someone else
Ask us to restrict, stop processing, or delete your personal data
Object to our processing of your personal data
Object to use of your personal data for direct marketing purposes
Ask us to correct inaccuracies in your personal data
Complaints / How do you contact us?
If you’d like to complain about how we process your personal data, please email us at privacy@timburton.com. And you can use the same email address for other correspondence relating to how we process your personal data – including questions, requests and general enquiries.
When submitting a complaint, please ensure that you provide us with as much information as possible, so that we can take appropriate steps to respond to the complaint. Once we have reviewed and responded to your complaint, we will endeavour to inform you of its outcome.
If we cannot resolve your issue, you can contact the relevant regulator or supervisory authority in your country. For example, if you are based in the United Kingdom, you can get in touch with the Information Commissioner’s Office: https://ico.org.uk/concerns.
02
How we use your data
A. WEBSITE ANALYTICS
What data?
- Technical and device data, including your IP address, device identifiers, browser type and version, operating system and time-zone setting.
- Usage data, including the pages you view, the time and duration of your visit and how you navigate around our Website.
- Demographics data, including age bracket and gender, where you are signed into your Google account with ads personalisation enabled.
- Interests data, including Google's affinity categories and in-market segments (which reflect Google's inferred assessment of your interests and purchase intent).
- Cross-device activity data, allowing us to recognise your activity across multiple devices where you are signed into your Google account with ads personalisation enabled.
- Video interaction data, where you choose to play a video embedded on our Website via YouTube or Vimeo, including technical and device data collected by those providers in connection with that playback.
Why are we using this data?
- To track your activity on our Website (including to recognise your activity across multiple devices).
- For insight analytics purposes (including to understand your demographics and interests).
- To improve user experience across our Website and the effectiveness of our marketing activities.
- To display video content on our Website via embedded YouTube and Vimeo players.
How are we using this data / what is our legal basis for doing so?
We use Google Analytics, and embedded YouTube and Vimeo video players, by way of non-essential cookies and similar technologies, which we only place on your device with your consent, obtained through our cookie consent tool. You can withdraw or change your cookie preferences at any time via the "Manage Cookies" link in the footer of the Website.
Who are we sharing this data with?
We share this data with Google LLC, as the provider of Google Analytics, which processes this data on our behalf in order to generate analytics reports. We also share this data with Google LLC, as the provider of YouTube, and Vimeo, Inc., as the provider of Vimeo, where you choose to play a video embedded on our Website using these services.
How long do we use this data for?
This data is retained in accordance with the data retention period configured in our Google Analytics account, which is currently set to 14 months from your last interaction with our Website, after which it is automatically deleted. Data collected via embedded YouTube and Vimeo videos is retained in accordance with YouTube's and Vimeo's own retention periods. Where we rely on your consent for the use of Google Analytics, YouTube or Vimeo, we will stop processing your data for this purpose if you withdraw your consent or amend your cookie preferences, as described above.
B. ENQUIRIES
What data?
Your name, contact information (such as your email address) and information relating to you which is contained within enquiries, complaints, feedback or questions which you share with us via our Website, about our Website or by email.
Why are we using this data?
- To respond to, and handle, enquiries, complaints, feedback or questions which you send to us via our Website or by email, about Tim Burton or our Website.
- To provide customer support, troubleshoot issues and send communications relating to your enquiry.
How are we using this data / what is our legal basis for doing so?
- Where it is necessary for the performance of any contract between us and you.
- To pursue our legitimate interests in promoting our business, understanding how our Website is used and improving our Website and services.
- To pursue your legitimate interests in ensuring that your enquiry is dealt with effectively and that you receive quality customer care.
Who are we sharing this data with?
Our website host is WordPress, and form submissions made via our Website are stored in our Website's WordPress database via a form plugin.
How long do we use this data for?
For 12 months following the date on which we resolved or closed your enquiry.
C. SURVEYS
What data?
Your name, contact information (such as your email address) and information relating to you which is contained within survey responses (such as your country or region), which you provided to us in advance of the Website launching, or from the date of the Website launch.
Why are we using this data?
- To analyse survey responses which you send to us via our Website or by email, about Tim Burton or our Website, so that we can learn more about what visitors are interested in.
- To send you service updates and notifications about our Website, such as news of its launch or availability, where you have asked to receive these
How are we using this data / what is our legal basis for doing so?
- Where we use your contact information to contact you about the Website launch, our lawful basis is your consent. And you can withdraw your consent at any time by contacting us at privacy@timburton.com.
- Where we use your survey responses to understand how our Website is used, to inform the design of our Website, and for our other commercial purposes, our lawful basis is our and your legitimate interests in understanding how our Website is used and visitors' views and interests, and in improving our Website, content and services.
Who are we sharing this data with?
This data may be accessed by Typeform if we are using them to run surveys and polls relating to our Website. Also, we may share this data with Privy to send you the service updates and notifications.
How long do we use this data for?
For 12 months following the date on which we received your survey response, following which your personal data will be aggregated and anonymised.
D. MARKETING
What data?
- Your name, contact details (such as your email address), marketing preferences, country or region, and email engagement data (such as information about whether you open and click on our marketing communications). Where you have opted in to receive marketing communications via our online shop at store.timburton.com, we may also receive, via a data feed provided to us by Bravado, confirmation that you have also consented to receive direct marketing communications from Bravado
- Our mailing communications are intended for adults only. You must be aged 18 or over to sign up to receive marketing communications from us, and by signing up you confirm that you are 18 or over. If you are under 18, please do not submit your personal data to join our mailing list or otherwise sign up to receive marketing communications. We do not knowingly collect personal data from individuals under 18 for marketing purposes, and if we become aware that we have done so, we will delete that data as soon as reasonably practicable.
Why are we using this data?
To personalise, tailor and send communications in relation to marketing.
How are we using this data / what is our legal basis for doing so?
- Our lawful basis for sending you marketing communications is your consent. You may give this consent on the Website, or on a third-party website, where you have specifically opted in to receive marketing communications from us.
- Where you purchase, or negotiate to purchase, goods or tickets from us, and you do not opt out, we may instead be able to rely on the “soft opt-in” exemption to send you marketing communications about similar goods or services by email, in pursuit of our legitimate interests in promoting our business.
- You can opt out of receiving such communications, or withdraw your consent, at any time, including at the point your details are collected and by using the unsubscribe link in every marketing communication we send you.
- We only use the confirmation of consent we receive from Bravado to help inform and tailor our marketing communications to individuals who have already separately opted in to receive marketing communications from us. We do not send marketing communications to any individual on the basis of their consent to receive marketing from Bravado alone.
Who are we sharing this data with?
We may share this data with Privy to send you such communications.
How long do we use this data for?
For as long as you remain opted in (or, where we rely on our legitimate interests, for as long as those interests continue to apply) and have not objected to our use of your data for marketing purposes. If you opt out or withdraw your consent, we will keep a record of your request (for example, on a suppression list) to ensure that we do not continue to contact you.
03
Data sharing
International transfers
We are based in the United States, and we may occasionally collaborate with partners based in other countries or use subcontractors based in other countries. Where we transfer personal data internationally, we implement certain contractual measures in order to safeguard such transfers, where required by applicable data protection laws to do so. For more information, please contact us using the contact details at the start of this policy.
Who we share it with
Currently, we share your personal data with the following third-party service providers who use your personal data on our instructions:
- Bravado — To help store information about who has opted-in to receive marketing communications from us.
- Vimeo — To display Vimeo video embeds on our Website.
- Privy — To send you service updates and/or marketing communications by email.
- Typeform — To run surveys and polls relating to Tim Burton and our Website.
- Google — To enable us to generate and access analytics reports via Google Analytics, and to display YouTube video embeds on our Website.
- WordPress — To host our Website and store form submissions (made via our Website).
In future, we may share your personal data in the following ways:
Legal reasons
We may disclose your personal data where required by law, government, competent authorities or the courts or to establish, exercise or defend our legal rights, and for the purposes of preventing crime and fraud.
We would likely be able to do this because it is necessary for us to comply with a legal obligation, or in order to pursue our legitimate interests in: (i) obtaining advice in relation to legal and similar proceedings; (ii) communicating with relevant third parties in relation to legal and similar proceedings; and/or (iii) protecting and defending ourselves from legal and similar proceedings.
Corporate activity
If involved in a re-organisation of our organisation or its assets, personal data we hold may be shared in order to pursue the legitimate interests of us, our beneficiaries and other parties involved within such re-organisation, unless those interests are outweighed by prejudicial impacts upon you.
We would likely be able to do this because it is necessary for us to pursue our legitimate interests in, which would typically include our interest in undertaking the relevant reorganisation.
04
Cookies, analytics and similar technologies
Cookies, pixels and other technologies store and access data on devices to help websites and apps work. This table explains their purpose, how long they last, and who else can access their data. We get consent to use them unless they’re essential to provide the applicable services.
Most browsers allow control over cookies, for more information: Google Chrome | Microsoft Edge | Mozilla Firefox | Microsoft Internet Explorer | Opera | Apple Safari.
Google Analytics
How long is it stored?
Up to 2 years
Information
We place this cookie on your device in order to evaluate how our Website is being used.
We use Google to place these cookies, and you can find out more information about Google here: Privacy Policy – Privacy & Terms – Google
YouTube (youtube-nocookie.com)
How long is it stored?
Up to 8 months
Information
We place this cookie on your device only after you give consent and choose to play a video embedded on our Website via YouTube's privacy-enhanced mode (youtube-nocookie.com). No YouTube cookies are set, and no video loads, until you accept via the cookie banner.
We use Google (YouTube's provider) to place this cookie, and you can find out more information about Google here: Privacy Policy – Privacy & Terms – Google
Vimeo (Do Not Track)
How long is it stored?
Up to 1 year
Information
We place this cookie on your device only after you give consent and choose to play a video embedded on our Website via Vimeo, with Vimeo's Do Not Track setting enabled to limit Vimeo's collection of data for analytics and advertising purposes. No Vimeo cookies are set, and no video loads, until you accept via the cookie banner.
We use Vimeo, Inc. to place this cookie, and you can find out more information about Vimeo here: Vimeo Privacy Policy
TIM BURTON
Terms and Conditions for Using our Website
Please read these terms and conditions carefully before using this site
Last updated 30 October 2026
Tim Burton Productions Inc
Contents
- Terms of Website Use
- Information About Us
- Changes to These Terms
- Changes to our Site
- Accessing our Site
- Intellectual Property Rights
- Data Mining, Scraping and Use of AI or Machine Learning
- No Reliance on Information
- Limitation of our Liability
- Viruses
- Linking to our Site
- Third Party Links and Resources in our Site
- Applicable Law
- Contact Us
01
Terms of Website Use
These terms of use (together with the documents referred to in it) tell you the terms of use on which you may make use of the Tim Burton website (“our site”), whether as a casual visitor or a repeat user. Use of our site includes accessing and browsing it.
Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy of this for future reference.
By using our site, you confirm that you accept these terms of use and that you agree to comply with them.
If you do not agree to these terms of use, you must not use our site.
These terms of use refer to our Privacy Policy, which also applies to your use of our site, and sets out:
The terms on which we process any personal data we collect from you, or that you provide to us.
Information about the cookies on our site.
02
Information About Us
The Tim Burton website is a site operated by Tim Burton Productions Inc. (“We”). We are registered in California, USA and have our registered office at 1190 S Bundy Drive, Suite 850, Los Angeles, California, 90025.
03
Changes to These Terms
We may revise these terms of use at any time by amending this page.
Please check this page from time to time to take notice of any changes we made, as they are binding on you.
04
Changes to our Site
We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our site, or any content on it, will be free from errors or omissions.
05
Accessing our Site
Our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our site.
You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
We may limit the availability of our site or any service or product described on our site to any person or geographic area at any time.
06
Intellectual Property Rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
The TIM BURTON mark and all other related marks are trademarks of Tim Burton Productions Inc. All rights reserved. You are not permitted to use any of these marks without our approval.
07
Data Mining, Scraping and Use of AI or Machine Learning
You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or any services provided via, or in relation to, our site for any purpose, including the development, training, fine-tuning or validation of AI systems or models. This includes using (or permitting, authorising or attempting the use of):
- Any “robot”, “bot”, “spider”, “scraper” or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of our site or any data, content, information or services accessed via the same.
- Any automated analytical technique aimed at analysing text and data in digital form to generate information or develop, train, fine-tune or validate AI systems or models, which includes but is not limited to patterns, trends and correlations.
The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of the Digital Copyright Directive ((EU) 2019/790), the Copyright, Designs and Patents Act 1988, and any equivalent or successor legislation.
Any automated analytical technique aimed at analysing text and data in digital form to generate information or develop, train, fine-tune or validate AI systems or models, which includes but is not limited to patterns, trends and correlations.
You shall not use, and we do not consent to the use of, our site, or any data published by, or contained in, or accessible via, our site or any services provided via, or in relation to, our site for the purposes of developing, training, fine-tuning or validating any AI system or model.
Any automated analytical technique aimed at analysing text and data in digital form to generate information or develop, train, fine-tune or validate AI systems or models, which includes but is not limited to patterns, trends and correlations.
This section will not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.
Any automated analytical technique aimed at analysing text and data in digital form to generate information or develop, train, fine-tune or validate AI systems or models, which includes but is not limited to patterns, trends and correlations.
08
No Reliance on Information
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
Any automated analytical technique aimed at analysing text and data in digital form to generate information or develop, train, fine-tune or validate AI systems or models, which includes but is not limited to patterns, trends and correlations.
09
Limitation of our Liability
Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable laws.
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- use of, or inability to use, our site; or
- use of or reliance on any content displayed on our site.
If you are a business user, please note that in particular, we will not be liable for:
- loss of profits, sales, business, or revenue;
- business interruption;
- loss of anticipated savings;
- loss of business opportunity, goodwill or reputation; or
- any indirect or consequential loss or damage.
If you are a consumer user, please note that we only provide our site for domestic and private use, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity arising from your use of our site.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
10
Viruses
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
11
Linking to our Site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
Any website in which you are linking must not contain content that is distasteful, offensive, or controversial, must respect the intellectual property rights of others, and must not otherwise be unlawful.
If you wish to make any use of content on our site other than that set out above, please contact privacy@timburton.com.
12
Third Party Links and Resources in our Site
Where our site contains links to other sites and resources provided by third parties, including our online store (terms of sale) and any third-party platform through which you may purchase tickets to an exhibition (each of which is hosted on a separate third-party platform and governed by its own terms and conditions of sale), these links are provided for your information only.
We have no control over the contents of those sites or resources, including our online store and any third-party platform used to purchase exhibition tickets, and any purchases you make through it are subject to that third party’s own terms and conditions, not these terms of use.
13
Applicable Law
If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.
