Summary
The AWS Incident Manager
- System Manager module is designed for individuals interested in learning about AWS incident management and automation tools for cloud infrastructure, Cloud architects and engineers responsible for managing AWS environments, DevOps engineers involved in incident response and infrastructure automation, and IT professionals seeking to optimize operational efficiency and reliability within AWS cloud environments. Throughout this module, students will develop proficiency in utilizing AWS Incident Manager and Systems Manager to manage incidents and automate administrative tasks within AWS environments, improved operational efficiency by effectively responding to incidents and minimizing downtime, and enhanced the reliability and resilience of AWS infrastructure through streamlined incident management and automated administration.
Recommended prior knowledge:
- Knowledge of incident management processes and procedures
- Familiarity with basic AWS services and concepts
Introduction to AWS Incident Management
We will explore AWS incident management to empower our blue team members with the skills and insights needed to effectively handle incidents in AWS environments. Whether it's security breaches, operational disruptions, or other incidents, our ability to manage and mitigate these events defines our resilience and the trust our stakeholders place in us.
This module focuses on two key components: “AWS Systems Manager” and “AWS Incident Manager”, proprietary tools for incident management. These tools are not just additions to our AWS toolset; they are force multipliers that facilitate incident response, enabling us to detect, investigate, and solve problems in an agile manner.
Throughout this module, we will examine how AWS Systems Manager serves as a cornerstone for operational excellence in AWS environments, and we will specifically delve into AWS Incident Manager to understand how it elevates our incident response capabilities.

In this part of the module, a brief introduction to the module is covered. What is AWS System Manager will be explained in the next part of the module.