15,699 questions
0 answers
how to upgrade windows 11 to receive updates
i bought the laptop from HP India. Now I am unable to receive windows 11 updates, How to upgrade or purchase the updates
Windows for home | Windows 11 | Windows update
asked
2026-10-20T11:39:17.3266667+00:00
![Image](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 91%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Shankaran Ramamurthy
0
Reputation points
asked
2026-10-20T11:39:17.3266667+00:00
Shankaran Ramamurthy
0
Reputation points
1 answer
How to recover a pin and password on my surface go 3 wothout pressing shift and on button
My computer is ni not restaring when I press shift and restart button. It coms back in black screen with yhe windows logo only
Windows for home | Windows 11 | Recovery and backup
5,842 questions
asked
2026-10-16T12:19:43.2633333+00:00
![Image](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 16%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Araceli Sanchez
0
Reputation points
answered
2026-10-20T11:28:48.43+00:00
![Image](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
22,660
Reputation points Microsoft External Staff
Moderator
0 answers
After installing windows version 26H2 problem with Smart App Control
After Installing the recent windows update 26H2 I tried to use my Family Tree software Sierra Generations. I have been using this since the year 2000 and now it is blocked by Smart App Control. This only gives the option on/off. I cannot access any of…
Windows for home | Windows 11 | Windows update
15,699 questions
asked
2026-10-20T11:26:57.6633333+00:00
![Image](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 88%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Mike Wheeler
0
Reputation points
asked
2026-10-20T11:26:57.6633333+00:00
Mike Wheeler
0
Reputation points
1 answer
Microsoft download last night wiped so many operating files off PC
Last night all my operating files like word,excel have been wiped off and cant get any back to do my work also Security gone has this been common issue ?
Windows for home | Windows 11 | Windows update
15,699 questions
asked
2026-10-20T11:14:14.57+00:00
![Image](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 13%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
martin shackell
0
Reputation points
answered
2026-10-20T11:16:14.1933333+00:00
AI answer
1 answer
Class Action Lawsuit
I am calling for a class action lawsuit since you have removed the search bar for the windows 11 pro I use. The interruption to the system is due to Microsoft forcing edge on my up desktop computer. This same complaint from others using windows is all…
Windows for home | Windows 11 | Performance and system failures
32,648 questions
![Image](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 81%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
1 answer
How to reinstall ..repair duplicate cleaner prime bought on 16 July 2026 first would not work dll problem had assistance still does not work on my pc
Bought Duplicate cleaner prime on 16 July 2026 ..dll problem had assistance but still does not work how can I re download or other actionş you recommend to get it working as I have loads of duplicate photos in my PC thanks for your assistance
Windows for home | Windows 11 | Performance and system failures
32,648 questions
asked
2026-10-20T10:35:28.4166667+00:00
![Image](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 95%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWP%3C/text%3E%3C/svg%3E)
WENDY PARRY CHALLAND
0
Reputation points
answered
2026-10-20T11:11:01.9766667+00:00
DaveM121
940.5K
Reputation points
Independent Advisor
0 answers
User not exist locked acct windows desktop
Hacked acct possibly user not exist on my Lenovo workstation. Locked out of desktop. Difficult to reach advance set up, what can I do?
Windows for home | Windows 11 | Security and privacy
8,826 questions
asked
2026-10-20T11:10:36.52+00:00
David Bluedream Fernandez Nine
0
Reputation points
asked
2026-10-20T11:10:36.52+00:00
David Bluedream Fernandez Nine
0
Reputation points
3 answers
I can't access camera, camera is being used by another app
I can't access camera. It states that the camera is being used by another app
Windows for home | Windows 11 | Devices and drivers
24,719 questions
asked
2026-04-19T02:15:27.5333333+00:00
![Image](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 64%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFD%3C/text%3E%3C/svg%3E)
Francie Daniell
5
Reputation points
commented
2026-10-20T11:02:31.71+00:00
![Image](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 14.000000000000002%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKA%3C/text%3E%3C/svg%3E)
kyaw aung
0
Reputation points
1 answer
Microsoft Solitare Collection reeal timeleaderboard on daily events not working properly
Good morning On both the PC version, AND on the android versions, while playing the daily event under the Microsoft Solitaire Collection of solitaire, when checking the leaderboard during play of the daily event, it does not update the leaderboard real…
Windows for home | Windows 10 | Gaming
10,474 questions
asked
2026-10-20T10:45:51.5366667+00:00
![Image](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 35%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
R J
0
Reputation points
answered
2026-10-20T10:46:35.8166667+00:00
AI answer
2 answers
How to fix windows 11?
My computer has run fine for the last 5 years with no reasons. Stupid corporation made me upgrade to windows 11, now its super slow, and filled with bugs, and horrible features. Everytime my pc goes to sleep, and I re-activate it, its super slow, its…
Windows for home | Windows 11 | Performance and system failures
32,648 questions
![Image](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 68%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
2 answers
i have google accounts in outlook i would like to only have my one school account on this computer and outlook
I want to remove all my Google Mail accounts and leave my.edu Mail account here
Windows for home | Windows 11 | Accounts, profiles, and login
10,348 questions
asked
2026-10-19T23:01:58.4766667+00:00
![Image](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 67%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Chris Callagher
0
Reputation points
answered
2026-10-20T10:43:01.6766667+00:00
![Image](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
12,105
Reputation points Microsoft External Staff
Moderator
2 answers
Cannot login on new laptop
I am trying to put the hard drive from my granddaughters old laptop into a newer laptop. It's Windows 11 Pro. I transferred the drive without issue and when it boots up it asks for her login credentials. She does not know the Microsoft Account name that…
Windows for home | Windows 11 | Accounts, profiles, and login
10,348 questions
asked
2026-10-19T21:20:49.2+00:00
![Image](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 41%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
MICHAEL GLARROW
0
Reputation points
answered
2026-10-20T10:40:03.2233333+00:00
Vikki-T
12,105
Reputation points Microsoft External Staff
Moderator
1 answer
Guys this is urgent plz help me ;_;
Guys help me so my computer keeps on crashing with an error code "MEMORY_MANEGMENT" So i tried to go to sfc/ scannow and my PC crashed before its done and i dont remember the code and when i ran a memory diagnostics check. it says theres no…
Windows for home | Previous Windows versions | Performance and system failures
asked
2026-10-20T01:50:28.97+00:00
![Image](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 16%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOM%3C/text%3E%3C/svg%3E)
Okooc Madalng
0
Reputation points
answered
2026-10-20T10:37:44.97+00:00
![Image](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 93%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sidharth S
160
Reputation points
2 answers
Windows 11 Search shows only icons but no text in search results – problem occurs only in one user profile
Hello, I have a strange issue with Windows 11 Search that I have not been able to fix. The problem When I search for anything using Windows Search, the search results appear, but only the icons are visible. The names and text descriptions of apps, files,…
Windows for home | Windows 11 | Desktop, Start, and personalization | Start Menu
asked
2026-08-18T17:24:41.69+00:00
![Image](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 79%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Alireza Aghababaei
0
Reputation points
commented
2026-10-20T10:32:41.8166667+00:00
Alireza Aghababaei
0
Reputation points
2 answers
Unable to log into Microsoft account.
I am not able to log into Microsoft account on my new laptop. Every time I try , it asks me to create a PIN. However, when i hit the Next button to proceed, i get an error message that Windows couldn’t create the PIN. If I hit the Skip for now button, it…
Windows for home | Windows 11 | Accounts, profiles, and login
10,348 questions
asked
2026-10-19T19:10:43.5433333+00:00
![Image](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 6%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUF%3C/text%3E%3C/svg%3E)
United Front
0
Reputation points
answered
2026-10-20T10:30:18.7+00:00
Vikki-T
12,105
Reputation points Microsoft External Staff
Moderator
1 answer
microsoft family account
my dad was my organiser but he deleted the app after getting a new phone and cant get it back and im still on the family group but he isnt how can i remove myself if hes no longer there to remove me and cant get the app back
Windows for home | Previous Windows versions | Security and privacy
asked
2026-10-19T23:13:48.8933333+00:00
![Image](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 98%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEB%3C/text%3E%3C/svg%3E)
Ethan Barnden
0
Reputation points
answered
2026-10-20T10:29:29.5233333+00:00
Sidharth S
160
Reputation points
0 answers
TPM / AIK certificate enrollment — service side 404
AIK certificate enrollment fails with HTTP 404 from Microsoft's AIK SCEP service, so TPM attestation (Call of Duty Secure Attestation) cannot complete. GET…
Windows for home | Windows 11 | Security and privacy
8,826 questions
asked
2026-10-20T10:16:30.74+00:00
![Image](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 73%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZT%3C/text%3E%3C/svg%3E)
Zhiyu Tang
0
Reputation points
commented
2026-10-20T10:20:54.8766667+00:00
Zhiyu Tang
0
Reputation points
2 answers
Did not receive return shipping label for return order
I selected to return my order early last week and have not yet received the return shipping label it said I would receive. Current status says "Return in progress" but I cannot mail the items back without the return label. Please provide the…
Windows for home | Windows 11 | Microsoft Store
3,407 questions
asked
2026-10-19T17:21:49.7266667+00:00
![Image](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 36%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Dave Condon
0
Reputation points
answered
2026-10-20T10:19:22.7666667+00:00
Vikki-T
12,105
Reputation points Microsoft External Staff
Moderator
1 answer
Old folders with files are now empty in One Drive when accessed through One Drive App and direct access to One Drive through Internet Explorer
On One Drive I save my files in folders with year/month/party name and then save word or pdf or pics presented for case filing in the court. earlier folders of 2015, 2016, 2017 on the PC were showing folder is empty, When the same folders were access on…
Windows for home | Other | Files, folders, and storage
1,132 questions
asked
2026-10-17T04:48:34.5066667+00:00
![Image](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 21%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
ADS Jattana
0
Reputation points
commented
2026-10-20T10:19:05.8333333+00:00
![Image](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
23,815
Reputation points Microsoft External Staff
Moderator
2 answers
Phone Link not showing my side of the conversation with Pixel phones
With one of the recent Windows updates, Phone Link stopped showing my side of the conversation (with my previous Pixel 8 and now my current Pixel 11). I have tried ALL of the suggested "fixes" that I have found online (terminating and…
Windows for home | Windows 11 | Connect Phone and PC
1,446 questions
![Image](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 44%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
