Support: Paytm for Business

Here to Help

All-In-One QR

All-In-One POS

Settlements

Payment Gateway

Soundbox

Browse Support Articles

Settlements and Bank Transfers

What is my settlement cycle?

How can I change my bank account for payment settlement from Paytm?

QR Code

I am unable to accept payments with my QR Code

How can I order a QR Sticker from Paytm for my shop?

How to use App

How to use Business with Paytm App

Notifications, Alert & Reports

How to get notification on my mobile number?

How to get notification on my email?

Paytm Soundbox

Why is the yellow light on my device blinking constantly?

Can I replay the last transaction on my Soundbox?

All-in-One POS

How do I accept payments using the machine?

How can I check my plan details including rental and charges for my EDC machine?

Developers

I need technical help for integrating Paytm Payment Gateway

Can I accept payments with Paytm in my mobile app?

Paytm FASTag

What is the process for FASTag issuance to PSA?

How to onboard and check lead status of FASTag via PSA App?

Account Activation and Upgrade

Can I opt for Starter or Standard plan if I have a registered company?

I have an App and it's not released on Google Play Store/ iOS App Store. What URL do I need to enter while submitting the application for account activation?

Payment Gateway

What are the documents needed for account upgrade?

What is the use of merchant dashboard ?

Refunds

I initiated a refund but the status shows as pending

Will I be charged to refund a payment?

Merchant Cashback

Am I eligible for merchant cashback?

I have not received my merchant cashback

General Queries

Is having a Paytm Bank account mandatory to accept payments via Paytm?

Are other business related documents required to accept payments on Paytm?

Frequently Asked Questions

If you are an existing Paytm for Business customer, call us on

0120-4440440

Cant find your answer? Get in touch with us