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⚡️ Classify with Rovo: Jev is coming to Automations
Hi Atlassian Community! 👋 You may have heard the buzz already but a little over a month ago TypeSafe AI released Jev, a new type of classification and decision model. We're definitely excited at the possibilities so we've been working on building a new Automation step that brings Jev into your automation flows. We showed…
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How we're shaping the future of the Atlassian Community, together 💙
Hello, community! 👋 With our brand-new platform up and running, we want to make sure your voice directly shapes how our community evolves. That’s where our Forums Ideas & Feature Requests space comes in! Whether you’re submitting an idea, chiming in on a thread, or casting your vote, here’s a quick guide to how the…
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The future of your *.opsgenie.net email integrations
G’day everyone, hope you’re goin' well! I’m Scot from Atlassian’s ITSM Support team, with good news about the future of your *.opsgenie. net-based email integrations. Your email integrations will continue after April 2027, and you don’t need to change your systems to use new email addresses. Your email integrations using…
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📣 Sign up to help shape new Rovo-powered experience insights on your services (EAP)
We are inviting a small group of customers to join a closed early-access experiment for a new, AI-powered way to understand the interactions employees have with their service team. Experience measurement matters because meeting technical SLAs doesn't guarantee success, measuring actual user satisfaction and friction…
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💡 Bite-Sized Learning: Put your Confluence slides skills to the test and become a Confluence Slide
Hey Atlassian Community! Two months ago, we announced that Confluence slides is generally available. Have you tried Confluence slides yet? Whether you’re presenting a launch deck, pitching a new initiative to leadership, or giving an update on a project, Confluence slides lets you go from doc to deck in seconds. So, think…
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🎃 Get ready for Remix or Treat Week: Oct 26 - 30
👋 Hi community! The spooky season is upon us, and we've got something frightfully fun brewing in the Confluence cauldron. From October 26th – 30th, join us for Remix or Treat Week — a weeklong celebration of transforming the content you already have into something delightfully new ( + making it easier than ever for your…
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🎃 Register for Day 3️⃣ of Remix or Treat Week: The Live Hands-On Lab with Robert Hean
Calling all mad scientists — the lab doors are creaking open! 🧪⚡ Watching the magic is fun, but on Day 3 of Remix or Treat Week, you get to get your hands dirty and mix the potions. Put on your lab coat and join @Rob Hean (back by popular demand!) for another live, hands-on lab where you'll transform your content with…
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Power agentic incident investigation: New AIOps integrations with Datadog, Sentry, and Splunk
As part of the Service Collection product announcements from Team '26 Europe, we're introducing new, AI-driven integrations for Datadog, Sentry, and Splunk that connect rich telemetry data straight into Jira Service Management, reducing context-switching during triage so responders can coordinate, diagnose, and act with…
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Atlassian Guard at Team '26 Europe: Protecting the data that powers AI
Hello Atlassian community , Keeping your teams' work secure shouldn't slow them down. At Team '26 Europe, we introduced new Atlassian Guard capabilities that give you more control over your data, more confidence in your AI adoption, and faster ways to act when something looks wrong. Here's what's available now and what's…
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📦 Introducing Artifacts: A new app to host your AI-generated files, now in open beta
👋 Hi Atlassian Community! AI agents, including Rovo or external agents like ChatGPT, Claude, or Cursor, have become incredible partners at generating files, like interactive HTML dashboards, data models in CSV, planning docs in Markdown, and reports in PDF. The problem? Those agent-generated files usually end up hidden in…
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Good news for the future of api.opsgenie.com and api.eu.opsgenie.com
G’day everyone, how ya goin'? I’m Scot, from Atlassian’s ITSM Support team, with good news about the future of api.opsgenie.com and api.eu.opsgenie.com, for our migrating Opsgenie customers and our already migrated JSM Operations customers. The Alert API endpoints for api.opsgenie.com and api.eu.opsgenie.com will continue,…
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🚀 Coming soon: Classify in Automations with Jev
Hey Automation Community 👏 We've been working on something new over the past few weeks, and we want to give you an early look. A few weeks ago, TypeSafe AI released Jev, its first public System One model. Since then, we've been building a new Automation step that brings Jev into your automation flows. We showed it on stage…
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🎃 Register for Day 1️⃣ of Remix or Treat Week: The Haunted Hour with a CSM Live Lab
🎃 Register for Day 1️⃣ of Remix or Treat Week: The Haunted Hour with a CSM Live Lab Welcome, Remix or Treaters — Remix or Treat Week will officially begin on Oct 26! To open the crypt, join us for a CSM Live Lab Webinar, where Jaclyn Ruby, Principal Enterprise Customer Success Manager, will walkthrough demos of Remix with…
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Research opportunity: What would it take to make your service team 10x??
Hi everyone 👋 Service teams switch between many interfaces every day to resolve a single request: queues, request views, chat and, increasingly, AI. We're exploring how Jira Service Management could bring these together into one experience that helps every team member work at 10x. Before we build anything, we want to learn…
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Jira Cloud - Total Work item size limit (500 MB)
Applies to: Jira Cloud Audience: App developers, integrators, automation owners, and teams operating automated systems or planning large migrations. Customers using Jira interactively for day-to-day work are highly unlikely to be affected. Summary Starting in November 2026, Jira Cloud is introducing a total work item size…
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🔔 Migration update #3 - current known issues and fixes
We’ve just hit two weeks out from the migration and things are feeling more stable, so this will be the last official, ad hoc “migration update” you should expect - although of course we will continue to post release notes and announcements here, as always. 😊 Fixes that just shipped: 👉️ Spam: The integration between…
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Coming soon: New Focus Administrative Settings
Big news for Focus admins! Hiya, everyone! Jake here, Product Manager for Focus. I am stoked to announce a big upgrade to Focus administration. We are rebuilding the settings that control fields, types, and statuses so that you can customize Focus how you want. We are also separating health and status into two distinct…
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What's New in Strategy Collection: Team 26' Europe Innovation Spotlight
Hi everyone! We just published our Team ’26 Europe Innovation Spotlight for Strategy Collection, focusing on how organizations can tackle one of the toughest portfolio challenges out there: strategic drift. When business priorities shift, work on the ground often keeps moving in the old direction. Over time, budgets,…
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Follow the yellow brick road! (Except instead of a road made of bricks it's a forum made of pixels)
We officially migrated to our new platform on September 22, and I hope you’re enjoying it so far! All of our release notes can be found here, and our community is contributing plenty of ideas for future improvements. If your email inbox has seemed quiet (maybe…. too quiet?) that’s because your following preferences were…
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Introducing the All-New Loom for Mac Desktop App 🖥
We rebuilt the Loom for Mac from the ground up for faster performance, cleaner recordings, and more customizable camera bubbles, all optimized for macOS. 4K recording by default: crystal-clear, ultra-sharp video quality straight out of the box with silky-smooth frame rates. Cleaner recordings: keep your videos polished and…
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Strategy Collection tools are now available on the Atlassian MCP Server!
Hi community, Strategy work has some of the most important context in your organization: what you are aiming for, how work is tracking, who owns it, how teams are staffed, and how each initiative connects back to company priorities. That context is now easier to bring into the AI tools your teams already use. Strategy…
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🎃 DROP IN YOUR AMA QUESTIONS FOR DAY 5️⃣ OF REMIX OR TREAT WEEK: OCT 30
To close out on Remix or Treat Week, we're summoning Confluence product leads to answer your most burning 🔥 (and spine-tingling 👻) questions about Remix with Rovo and Confluence slides. Have a question about conjuring the perfect slides prompt? A remix transformation that went bump in the night and needs troubleshooting?…
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🎃 Get ready for Remix or Treat Week: Oct 26 - 30
👋 Hi community! The spooky season is upon us, and we've got something frightfully fun brewing in the Confluence cauldron. From October 26th – 30th, join us for Remix or Treat Week — a weeklong celebration of transforming the content you already have into something delightfully new (+ making it easier than ever for your…
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Prevention Center is now in Open Beta & new risk categories for AI Change Risk Assessment
Hi Atlassian Community Preventing change-induced outages just got easier with two major updates in Jira Service Management: Prevention Center, a human-in-the-loop workspace for assessing change risk and planning mitigations, is now in Open Beta, and AI Change Risk Assessment has expanded with new risk categories. By…
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Open Beta for Incident Command Center in Jira Service Management
Hi Community! The Incident Command Center (ICC) is now in Open Beta! We’re rolling it out to all Service Collection Premium & Enterprise plan customers throughout October. In 2026 incident response is still too manual and time consuming. Responders spend the most important minutes looking for context instead of fixing the…
