Duke Health Facilities
Hospital, Clinic, Ambulatory, and Research Facility Services
REPAIR REQUESTS
(CLICK HERE)
(Must be connected to a Duke Health network)
Examples of common Facility repair requests are below. There is no departmental charge.
- Elevator issues
- Broken fixtures
- Plumbing issues
- Blinds
- Lights
- Safety issues that could be harmful to employees, patients, and visitors
- Damage to floors, walls, ceilings, doors, or windows.
Links to Non-Facilities Repair Services
FMD Maintenance: (https://facilities.duke.edu)
FMD Urgent/Emergency, call: (919) 684-2122
Call: (919) 660-4280
Call: (919) 681-9700
PROJECT SERVICE REQUESTS
(CLICK HERE)
Examples of common discretionary project service requests are below. Departments must provide a fund code.
- Room or Suite Renovations (to include painting)
- Whole Room Flooring (tile or carpet update)
- Signage (printed, engraved, or painted)
- Equipment Installation (e.g., card readers, nurse calls, or cameras)
- Additional Electrical or Data Outlets
- Surgical Instrument Repairs or Design and Fabrication
- Building Cabinets or removing installed items
SOM Only: Requires financial approval for projects >$10K and <$100K. CLICK HERE
Check Status of Project Service Request(s)
Other Facilities Services
(Must be connected to a Duke Health network)
Brochure coming soon!
Medical Center Card Access Office
Monday to Friday: 7:30 AM – 4:00 PM
(919) 668-3607
To request card access to any Duke Hospital, Clinic, or Research building:
- For less than 10 ID cards, use THIS LINK to complete and submit the form online.
- For 10 or more ID cards, please fill out the Building Card Access Request Form and email to medicalc@dm.duke.edu.
To request recorded card access or camera video data, use THIS FORM.
Additional Information
Business Hours
Monday - Friday, 7:30 am - 4:00 pm
After Hours
After-hours calls are dispatched to Maintenance Mechanics who provide coverage for Duke Hospital, Clinic, and Research (areas on Research Drive) buildings.
Duke Health Facility Urgent/Emergency
(919) 684-3232
Other Emergencies
For life-threatening situations or severe damage to a Duke Hospital, Clinic, or Research building,
please contact the Duke University Police Department (DUPD) immediately at
911 or (919) 684-2444.
