|
10/21/26 10 AM: PHP security vulnerabilities -- RESOLVED
|
|
3
|
653
|
October 23, 2026
|
|
Lounge email notifications are down -- RESOLVED
|
|
2
|
123
|
October 13, 2026
|
|
2026-06- 18 12:25 PM ET- US Region - LibGuides - DDOS Disruption -- RESOLVED
|
|
4
|
407
|
June 18, 2026
|
|
Springshare Lounge Migration: Temporary Downtime April 23-29
|
|
2
|
277
|
April 30, 2026
|
|
04/10/2026 - US Region - LibConnect Pro - Product Temporarily Unavailable
|
|
2
|
169
|
April 10, 2026
|
|
Springshare Server Maintenance Downtime for LibStaffer, LibConnect, LibInsight, and LibWizard
|
|
0
|
581
|
March 11, 2026
|
|
2/23/2026 - US Region - All Products - DDOS LibApps Service Disruption [RESOLVED]
|
|
1
|
4790
|
February 23, 2026
|
|
01/29/2026 -US Region- LibAnswers/LibChat DDOS - [Service Restored/Monitoring servers] - RESOLVED
|
|
18
|
5653
|
January 30, 2026
|
|
01/22/2026 - All Regions- LibApps(MFA)/LibCal/LibAnswers Email Outage -- RESOLVED
|
|
4
|
1191
|
January 23, 2026
|
|
12/4/2025 - All Regions - Patron Point not responding (502 Bad Gateway) — RESOLVED
|
|
1
|
427
|
December 4, 2025
|
|
11/18/2025 - All Regions - Cloudflare outage impacting Springy Apps
|
|
0
|
618
|
November 18, 2025
|
|
10/20/25 9:00 AM - US Region - AWS Outage --RESOLVED
|
|
1
|
679
|
October 20, 2025
|
|
2025-09-14 3:48 to 7:45 AM ET - US Region - LibGuides/LibApps Service Disruption - RESOLVED
|
|
0
|
320
|
September 14, 2025
|
|
2025-09-05 3:48 to 6:38 AM ET - EU Region - LibGuides Service Disruption / DDOS - RESOLVED
|
|
0
|
203
|
September 5, 2025
|
|
2025-08-21 4:00 PM ET - SpringyU videos currently unavailable -- RESOLVED
|
|
2
|
107
|
August 26, 2025
|
|
2025-08-19 02:17 PM ET - US Region - All Springshare Products - Degraded Performance - [RESOLVED]
|
|
10
|
1090
|
August 20, 2025
|
|
Merged: 2025-08-19 02:18 PM ET - US Region - All Springshare Products - Degraded Performance
|
|
0
|
27
|
August 19, 2025
|
|
2025-07-15 11:52 PM ET - EU/AU Region - LibGuides Issues - [Fix Released]
|
|
35
|
1137
|
July 17, 2025
|
|
2025-04-10 11:40 AM ET- All Regions - LibGuides: Service Disruptions / DDOS -- RESOLVED
|
|
12
|
2412
|
April 10, 2025
|
|
2025-03-31 10:00 AM ET- All Regions - LibAuth/SSO login Issue -- RESOLVED
|
|
4
|
940
|
March 31, 2025
|
|
2025-03-25 8:00 AM - All Regions - Editing Assets/Databases in LibGuides Errors -- RESOLVED
|
|
4
|
381
|
March 26, 2025
|
|
2025-03-17 9:00 AM - US Region - Email Sending for LibAnswers is down - RESOLVED
|
|
17
|
2830
|
March 21, 2025
|
|
2025-03-11 8:00 AM - EU Region - LibGuides Server Issues - RESOLVED
|
|
2
|
1857
|
March 11, 2025
|
|
2025-02-06 6:00 PM ET - LibGuides/LibAnswers - AU/EU Regions - Rich Text Editor Issues - RESOLVED
|
|
5
|
384
|
February 9, 2025
|
|
2025-02-06 12:30 AM ET - LibGuides - AU and EU site disruptions -- RESOLVED
|
|
8
|
532
|
February 7, 2025
|
|
2024-12-11 1:00 PM ET - LibCal - Google Calendar Integration Issues - RESOLVED
|
|
5
|
451
|
December 11, 2024
|
|
Important Notice - All Regions - LibAuth Maintenance the week of November 25, 2024
|
|
1
|
249
|
November 13, 2024
|
|
2024-10-30 9:30AM ET - Intermittent Connection Issues with PatronPoint -- RESOLVED
|
|
0
|
88
|
October 30, 2024
|
|
2024-08-30 10:30AM ET - Springshare Support receiving email address issues - RESOLVED
|
|
0
|
99
|
August 30, 2024
|
|
2024-08-27 12:00 PM ET - US Region - LibAuth Servers Are Currently Experiencing Issues -- RESOLVED
|
|
0
|
375
|
August 27, 2024
|
