{"id":58283,"date":"2026-02-19T02:21:38","date_gmt":"2026-02-19T02:21:38","guid":{"rendered":"https:\/\/ssdp.org\/?page_id=58283"},"modified":"2026-08-08T18:05:56","modified_gmt":"2026-08-08T18:05:56","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/ssdp.org\/refund_returns\/","title":{"rendered":"Shipping, Refund and Returns Policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221; css_params=&#8221;&#8221;]<\/p>\n<h2>Same Day Shipping<\/h2>\n<p>We ship five days a week, Monday through Friday. Retail orders received by 11am PST (2pm EST) ship the same day.<\/p>\n<h2>Estimated Delivery Times<\/h2>\n<p>Displayed delivery times (1-3 days, etc) are estimates by the carriers, not us. UPS is usually spot on. USPS is sometimes a day late.<\/p>\n<h2>No Saturday UPS Deliveries<\/h2>\n<p>If you place your order after 11am PST on Thursday (2pm EST) and choose UPS Next Day Air, it won&#8217;t ship until Friday, which means it won&#8217;t arrive until Monday. Next Day Air orders placed Friday after 12pm PST (3pm EST) won&#8217;t ship until Monday, so they won&#8217;t arrive until Tuesday.<\/p>\n<h2>Refunds and Returns<\/h2>\n<p>Unopened orders may be returned within 30 days at customer&#8217;s expense for a full refund or exchange. Faulty or damaged goods are eligible for a full replacement, provided you notify us within one week of delivery.<\/p>\n<h2>Contacting Us<\/h2>\n<p>All shipping and customer service issues are managed by Emanuel Sferios from Grassroots Harm Reduction. You can email him at <a href=\"mailto:shop@ssdp.org\">shop@ssdp.org<\/a> or call him directly at 530-368-7593 if you have any questions.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221; css_params=&#8221;&#8221;] Same Day Shipping We ship five days a week, Monday through Friday. Retail orders received by 11am PST (2pm EST) ship the same day. Estimated Delivery Times Displayed delivery times (1-3 days, etc) are estimates by the carriers, not us. UPS is usually spot on. USPS is sometimes a day late. No [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-58283","page","type-page","status-publish","hentry"],"acf":[],"jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/ssdp.org\/wp-json\/wp\/v2\/pages\/58283","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ssdp.org\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ssdp.org\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ssdp.org\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/ssdp.org\/wp-json\/wp\/v2\/comments?post=58283"}],"version-history":[{"count":4,"href":"https:\/\/ssdp.org\/wp-json\/wp\/v2\/pages\/58283\/revisions"}],"predecessor-version":[{"id":161532169,"href":"https:\/\/ssdp.org\/wp-json\/wp\/v2\/pages\/58283\/revisions\/161532169"}],"wp:attachment":[{"href":"https:\/\/ssdp.org\/wp-json\/wp\/v2\/media?parent=58283"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}