Business Productivity

The Amazon Chime SDK provides real-time communications components that developers can use to quickly add audio, video, and screen sharing capabilities to their own web or mobile applications. In this blog post, we introduce the open-source Amazon Chime SDK Smart Video Sending Demo. The Demo showcases how to dynamically display up to 16 video tiles […]

Businesses are investing in video-enabled experiences. They’ve been clear they want to embed more video-enabled functionality in the customer support products and services that they already offer to their customers. Businesses are prioritizing video for the processes used to connect their customers to support agents, or route other inbound inquiries. They have a variety of use […]

If you’re a company that provides customer service via phone where you engage a specialist for consultation with a customer, you are connecting two individuals for a limited amount of time. Unless you use masked phone numbers to connect those individuals, they may be required to share their personal phone numbers. We hear customers say […]

If you build Alexa skills, you constantly run through the process of logging into your Amazon developer account to create the interaction model for the skill. Then you go to your AWS account and create your AWS Lambda function, AWS Identity and Access Management (IAM) roles, Amazon S3 buckets, and any other resources you need. […]

Apple’s CallKit is a framework introduced with iOS 10. It gives users the ability to handle VoIP calls from third party apps, such as Skype, similar to how they would handle a system phone call. If your iOS application is currently using Amazon Chime SDK without Apple’s CallKit, you will notice that in-application audio cannot be started […]

Over the course of the last six months, video has gone from a technology previously used in only a small number of meetings to a mission-critical application required for most business interactions. Whether it’s a telehealth consult with your doctor or a remote classroom, most organizations and individuals see the value of video across industry, […]

As a global health care company, Cerner provides a range of technology and services to its clients. In the early stages of the COVID-19 pandemic, an area of focus for Cerner was enabling care at a distance through virtual health solutions. Cerner clients were rapidly deploying and scaling virtual health solutions to meet the needs […]

Introduction The Amazon Chime SDK is a set of real-time communications components that developers can use to quickly add audio, video, and screen sharing capabilities to their own applications. Developers can use the same communication infrastructure and services that power Amazon Chime, an online meetings service from AWS, to deliver engaging experiences in their applications. For instance, […]

The Amazon Chime SDKs for iOS and Android provide application developers native choices to add audio calling, video calling, and screen share viewing capabilities to their mobile applications. Developers can use the same communication infrastructure that powers Amazon Chime, an online meetings service from AWS, to deliver engaging experiences in their applications. This post demonstrates how to use the […]

Comcast Business is offering businesses Amazon Chime Pro services free until October 31, 2020. With Amazon Chime, Comcast Business provides enterprise-grade online meetings and video conferencing without requiring an Amazon Web Services or Comcast Business account for the trial. Amazon Chime Pro from Comcast Business is a unified communication service to meet, chat, and collaborate […]