Business Productivity

In November 2020, we launched the SIP media applications (SMA) feature in the US and certain other countries to make it easier for builders to enable Amazon Chime SDK meeting attendees to join via a landline or mobile phone. With SMA, builders can add phone numbers and customized voice menus to Amazon Chime SDK meetings […]

This is a guest blog written by Toshish Jawale, CTO and co-founder of Symbl.ai. The content and opinions in this post are those of the third-party author and AWS is not responsible for the content or accuracy of this post. Symbl is a conversational AI platform that provides developers with capabilities to apply contextual comprehension […]

In late 2019 and early 2020, the concept of a “routine” shifted overnight in both professional and personal arenas. Terms like “social distancing”, “shelter at home”, and “quarantine” have become mainstream buzzwords, and many jobs normally accomplished in an office have moved to virtual settings. Making agents accessible through multiple channels (such as voice, chat, […]

With employees around the country beginning to transition back into physical offices, many teams are making decisions related to how they can prepare their technical infrastructure for the post-pandemic world. One of the recurring themes has been the need for hands-free and voice-controlled meeting rooms. Even before the COVID-19 pandemic, Gartner predicted that by 2022, […]

Meeting events allow you to collect client metrics from your audio, video, and screen sharing applications using the Amazon Chime SDK. By integrating meeting events with Amazon CloudWatch, you can view a snapshot of critical information in the Amazon CloudWatch dashboard. For example, if a user encounters a failure while joining a meeting, you can […]

Live event organizers need to communicate in large streaming events, live streamed product demonstrations, and keynote speeches at a conferences over multiple modalities including video and chat, but existing chat solutions often do not scale to support tens of thousands of participants. Amazon Chime SDK messaging is secure, persistent, and can scale up to 100k […]

During the course of a virtual meeting, participants sometimes want to share rich media in addition to their standard audio and video. The Amazon Chime SDK enables customers to share media from other applications or browsers into a meeting, such as music for an online fitness class. You can share audio and video from your […]

Over the past year, the Amazon Chime SDK has been helpful for customers that find themselves needing to move group programs that were originally done in-person to a virtual setting. Interactive group programs can take a number of forms across different industries. For example, healthcare customers want to help behavioral health professionals facilitate group therapy […]

2020 has been a challenging time for any organization that needs to physically bring people together, and especially schools. A common approach to help teachers and school children come together safely, is to ask parents to provide information every day before dropping their kids off at school. This post highlights the key decisions and steps […]

The Amazon Chime SDKs for iOS and Android allow application developers to integrate real time audio, video and screen share functionality into their iOS and Android applications. The screen sharing functionality uses the same content sharing concept introduced in the Amazon Chime SDK for JavaScript (except that audio sharing is not supported). With screen sharing, […]