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Microsoft Cloud for Financial Services: Accelerating innovation for sustainable growth 

The pandemic cemented the value of digitization and digital channels in the financial services industry—and created new expectations with customers and employees. In talking with our customers every day, financial services organizations have increased focus on how to accelerate their digital agendas to better serve their clients and empower employees, while at the same time...Read more

Experience “The Next Normal of Public Services” at the IDC digital summit 

We live in a changed world. Governments, businesses, and individuals have seen years of digital transformation take place in mere months. Innovative technology can help governments address complex economic, social and sustainability issues. But the scale and pace of this transformation brings new challenges and intensifies inequities in communities around the world. As my colleague...Read more

Omnichannel care delivery is becoming the next chapter of healthcare delivery 

In a post-pandemic world, where quarantining and social distancing may no longer be the norm, the emerging hybrid model of patient care will empower access to care for all and the changes will likely accelerate into the years ahead. Healthcare systems using an omnichannel approach are adjusting the way they triage, evaluate, and care for...Read more

Microsoft defense and intelligence at Pacific Future Forum 

Microsoft is pleased to be sponsoring a key event for the United Kingdom’s defense industry: The Pacific Future Forum. Delivered in partnership with HM Government and the Royal Navy, the Pacific Future Forum is one of the UK’s keynote international events of 2021. Learn more about the event and Microsoft’s participation below, and we hope...Read more

Developing public-private partnerships to address health inequities 

Health and vaccine inequities The pandemic has exposed long-standing inequalities in healthcare and created a stark contrast between the haves and have-nots. At the country-level, developing countries still do not have enough COVID-19 vaccine to cover the majority of its population. Within developed countries and specifically in underserved communities, vaccine hesitancy remains high and COVID-19...Read more

Top 7 sustainability initiatives for Retail and Consumer Goods organizations 

We all want to be more sustainable in our day-to-day lives, as consumers and businesses. In fact, I typically consider a new brand or product specifically because of its sustainability practices. And I know I’m not alone. Many of my friends and colleagues share that they like to learn about a brand’s sustainability practices before...Read more

3 data-driven strategies that drive digital optimization 

As a Digital Strategist working within Media & Entertainment I often hear customers express frustration over having more data than they know what to do with. If you can relate, what a wonderful problem to have given data truly is the new currency of this digital age. I believe the problem is best flipped to...Read more

Microsoft helps defense industry embrace digital transformation 

The allied defense community relies on a strong defense industrial base (DIB) to keep armed forces at peak readiness. The DIB is charged with the research, design, production, integration, sustainment, and service of everything from microelectronics, to platforms, to air fields, to C2 systems— all to serve military and national security needs. The DIB is...Read more

5 essential business outcomes for media and telco organizations 

Over the past 18 months, organizations in media & entertainment and telecommunications turned to digital technologies for the resilience and agility necessary to maintain business continuity and, in many instances, simply survive. With a host of lessons now learned—and with a marketplace that has been forever changed—the urgency for these two industries to continue to...Read more

5 learnings on Asia’s responsible AI journey in financial services 

In Asia, as in other regions, there’s rapidly-growing adoption of artificial intelligence (AI) in the financial services industry, with more than 60 percent of financial services organizations already accelerating their pace of digitalization in response to the pandemic. Spending on AI by the financial services sector in the region is estimated to reach $4.9 billion...Read more

Helping governments reimagine collaboration and modernize services 

For decades, child welfare agencies have struggled with finding technology solutions to support consistent connection and communication between case workers, families, vulnerable youth, and an extended team of stakeholders. COVID-19 exacerbated those challenges, bringing to a head the need for states to provide its workers and constituents tools that bring continuity and communication despite disruption....Read more

Driving next gen insights and segmentation through the consumer knowledge graph 

Customer centricity has been at the heart of Microsoft’s enterprise mission and perhaps that focus in no more important than right now within the media and entertainment (M&E) industry. The last 18 months has certainly driven several changes in media consumption habits along with the processes and tools companies are using to continue to produce...Read more