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Unlocking Happiness at Work: How a Data-driven Happiness Strategy Fuels Purpose, Passion and Performance
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WINNER: Independent Press Awards 2018 - Business Motivation Category
Unlocking Happiness at Worktakes you on a journey into why and how leaders should become compassionate capitalists and ensure that their teams thrive. This book debunks the myth that happiness at work is a waste of time and demonstrates how it can deliver a more productive and engaged workforce, which can have real impact on the bottom line. Based on two decades of scientific research, real-time data, interviews and case studies, this book proves that happiness fuels higher performance, provides a greater sense of purpose and spreads passion throughout organizations.
With insightful practical guidance throughout, Unlocking Happiness at Workis a lively and persuasive exploration of how to be happier and make others happier through the power of habits, emotional intelligence and an innovative approach to work/life flow. Case studies from lululemon, Zappos, Misfit Inc, The Body Shop and more are supported by tangible data and key performance indicators that show the significant benefits that come from adopting a happiness strategy.
This is an essential resource for leaders who want to increase sustainability, attract new talent, improve their brand and boost profitability - in a way that is life-enhancing for them and their people.
- Print length240 pages
- LanguageEnglish
- PublisherKogan Page
- Publication dateSeptember 27, 2016
- Dimensions6.22 x 0.55 x 9.25 inches
- ISBN-109780749478070
- ISBN-13978-0749478070
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Editorial Reviews
Review
"In this intriguing, engaging and thoughtful narrative, Jennifer Moss takes a deeply personal and scientific dive into the secret of happiness in the workplace and beyond." ― Emma Seppälä, PhD, Stanford Center for Compassion and Altruism Research and Education, Yale University Center for Emotional Intelligence
"Jennifer Moss leverages science, real world examples and personal storytelling to detangle our misconceptions about the value of gratitude in our personal and professional lives. This book elegantly explains how gratitude can be taught and developed as the way to become our highest performing selves." ― Dr. Robert Emmons, Professor of Psychology at UC Davis and author of Thanks!
"Unlocking Happiness at Work is packed with provocative research and compelling examples of how to build higher performing individuals and teams. This book is a must read for leaders of any organization seeking to become more innovative and elevate its performance." ― Dr. Raj Sisodia, Author of Conscious Capitalism, Co-Chairman, Conscious Capitalism, Inc
"We know that happiness is a competitive advantage, but Unlocking Happiness at Work finally gives us the technical insight into how we can bring this science into our own organizations. Drawing on decades of hands-on experience, Jennifer Moss answers critical questions about the ways big and small data play a role in our happiness, whether technology can be a bridge or a barrier to well-being, and how the positive psychology movement has shaped our past, current and future state of happiness. A must-read for creating lasting culture change!" ― Amy Blankson, Cofounder of GoodThink and Author of The Future of Happiness
"This is the approach for the 21st century workplace. This informative and practical book shows how science can help us create flourishing organisations and flourishing people." ― Vanessa King, Action for Happiness and author of 10 Keys to Happier Living
"I love the combination of strategy and action, thinking and doing as well as the compassion, gratitude and adventure in this book. Jennifer Moss is all that and much more. Thank you for exploring and clarifying how we can engage in a happiness strategy that is accepting, inclusive and real." ― Luis Gallardo, Founder of the World Happiness Summit and author of Brands & Rousers
"We all deserve to be happy at work. Jen's ability to distil proven research into practical advice will help more of us get there." ― Sarah Green Carmichael, Senior Editor, Harvard Business Review and hbr.org
About the Author
Jennifer Moss is the co-founder of Plasticity Labs, a technology startup that produces software to measure organisational culture, inform leaders of their current and ongoing social/emotional state, and improve employee happiness at work.
Jennifer Moss is a Harvard Business Review and Huffington Post contributor and delivers talks across the world on the subject of happiness and gratitude at work (recent appearances include SXSW, TEDXWomen and the Chatelaine's W100). She was a Finalist in the Female Entrepreneur of the Year in the 11th annual Stevie® Awards for Women in Business (part of the American Business Awards).
Shawn Achor is a world leading expert on the connection between happiness and success, having made the cover of Harvard Business Review with his research on mindset, and his talks & lectures featured on TED talk and PBS garnering millions in viewership.
Shawn Achor has lectured or worked with over a third of the Fortune 100 companies, as well as NFL, the NBA, the Pentagon, and the White House. He is the author of New York Times best-sellers The Happiness Advantage (2010) and Before Happiness (2013), and has lectured in over 50 countries. He pioneered the Happiness Advantage training, one of the largest and most successful positive psychology corporate training programs in the world, and is research has been published in a top psychology journal.
Product details
- ASIN : 0749478071
- Publisher : Kogan Page
- Publication date : September 27, 2016
- Edition : 1st
- Language : English
- Print length : 240 pages
- ISBN-10 : 9780749478070
- ISBN-13 : 978-0749478070
- Item Weight : 12 ounces
- Dimensions : 6.22 x 0.55 x 9.25 inches
- Best Sellers Rank: #2,845,640 in Books (See Top 100 in Books)
- #1,368 in Occupational & Organizational Popular Psychology
- #5,331 in Workplace Culture (Books)
- #5,392 in Human Resources & Personnel Management (Books)
- Customer Reviews:
About the authors

Jennifer Moss is an international speaker, award-winning journalist and author, workplace culture strategist, and cofounder of the Work Better Institute, a global workforce policy think tank. She is a nationally syndicated radio columnist and writes for Harvard Business Review, Fast Company, and Fortune. As a workplace expert, Jennifer is regularly invited by global media outlets to share her research and insights.
Jennifer strategizes with leadership teams of large enterprise firms to measure well-being and improve organizational culture and performance. She is a former member of the Global Happiness Council, in partnership with Gallup and the UN, and contributor to their annual Global Happiness Policy Report.
Why Are We Here? is Jennifer’s third leadership book focused on workplace culture and wellness. Her last book, The Burnout Epidemic, was named by Thinkers50 as one of the 10 Best New Management Books of 2022. It was also shortlisted for the 2021 Outstanding Works of Literature Awards. Unlocking Happiness at Work was named a business book of the year in the United Kingdom. An updated second edition of the book will be released in April, 2025. Jennifer’s work also appears in the HBR Guide to Beating Burnout and the HBR Emotional Intelligence Series.
Jennifer has been acknowledged as a Canadian Innovator of the Year, an International Female Entrepreneur of the Year and is the recipient of a Public Service Award from the Office of President Obama.

Discover more of the author’s books, see similar authors, read book recommendations and more.
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Learn more how customers reviews work on AmazonTop reviews from the United States
- 5 out of 5 stars
Excellent Service
Reviewed in the United States on April 5, 2022Amazing (very well done) packaging, fast service. Better than described. Thank you!
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CancelReport - 5 out of 5 stars
This is a really great book. It not only talks about happiness I ...
Reviewed in the United States on September 9, 2017This is a really great book. It not only talks about happiness
I have now read this book three times. This is a really great book. It not only talks about happiness, but shares hundreds of ideas on how to rewire your brain so that you can be more on purpose whatever your goal might be. I interviewed Jennifer Moss on my podcast, she was so full of wonderful insights, and great research, that I decided to go back and reread the book a second time. It is worth a second read. And now I have read it three times!
The book gave me ideas I can use to increase employee engagement, how to use habits to increase motivation and passion.
I am going to buy copies of this book for all my coaching clients. Buy this book, it is 10.
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This is the future of workplace success
Reviewed in the United States on October 3, 2016An insightful book about the components of employee performance strategy that managers all too often overlook. A must-read for all managers of both large and small companies! This is the future of workplace strategy and success.
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CancelReport - 1 out of 5 stars
Eh, I pass on it.
Reviewed in the United States on June 14, 2018Honestly hated reading this. Waste of money.
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CancelReport - 3 out of 5 stars
Too Self-Congratulatory Yet Useful
Reviewed in the United States on August 29, 2018Unlocking Happiness at Work: How a Data-driven Happiness Strategy Fuels Purpose, Passion and Performance by Jennifer Moss and Shawn Achor
“Unlocking Happiness at Work” is an average book that focuses on how organizations can maximize success without sacrificing meaning. Authors Jennifer Moss and Shawn Achor takes the reader on a journey where data-driven reality can drive happiness at work. This useful 227-page book includes the following ten chapters: 1. The happiness/brain science connection, 2. The history of happiness, 3. The power of habit, 4. Emotional intelligence and leadership, 5. Conscious capitalism, 6. The happiness disruptors, 7. Engaging the whole person, 8. A happier approach to change, 9. Want to be a global company? Be a global citizen, and 10. The future of happiness.
Positives:
1. Generally well-written and well-researched book.
2. An interesting topic, how to unlock happiness at the work place and all parties benefit from it.
3. The authors have mastery of the topic.
4. Solid format. The end of each chapter the authors provide activities that be used in the workplace.
5. The introduction defines the key term behind this book, happiness. “It’s intangible. It can’t be attained or achieved. You don’t chase it. It’s sequential. It comes after you work on building up traits like hope, efficacy, resilience, optimism, gratitude and empathy.”
6. Throughout the book the authors make references to books/publications with topic-appropriate findings. “A study published in the Asia-Pacific Journal of Health Management (Oommen et al, 2008) found that employees face a multitude of problems such as the loss of privacy, loss of identity, low work productivity, various health issues, overstimulation and low job satisfaction when working in an open plan work environment.”
7. Makes good use of current scientific knowledge. “Neuroplasticity refers to our brains’ ability to be malleable or ‘plastic’ so that our experiences can change both the brain’s physical structure (anatomy) and functional organization (physiology).”
8. Find out what’s the number one killer of engagement in the workplace.
9. Helpful book for leaders and employees alike. “Finding challenging and meaningful projects are mandatory to keep anyone engaged. It may seem tactically difficult, but by allowing every employee some percentage of their time to invest in passion projects of their choice you will notice a massive return on involvement.”
10. Interesting nuggets of knowledge throughout the book. “Creating healthy friendships and positive relationships is one of the most effective ways to increase talent retention, according to a wide range of research on the topic.”
11. A look at interesting milestones in the evolution of happiness at the workplace. A good use of well-known personalities through history to illustrate such points.
12. The PERMA model explained. “Positive emotions, engagement, positive relationships, meaning, and accomplishments.”
13. The power of habit and why it matters to leaders. The three “Rs’ of habit change (Reminder, Routine, and Reward).
14. Understanding emotional intelligence. “‘Emotional Intelligence involves the ability to perceive accurately, appraise, and express emotion… to generate feelings when they facilitate thought… to understand emotion and emotional knowledge; and… regulate emotions to promote emotional and intellectual growth’ (Mayer and Salovey, 1997).” “Surprisingly (or perhaps not surprisingly to some), the answer is the US Navy. Their evaluation and practice of emotional intelligence dates all the way back to World War II.”
15. Conscious capitalism. Many good examples. “Eight years ago, Raj co-founded Conscious Capitalism Inc. The organization defines the term as such: ‘Conscious Capitalism is a philosophy based on the belief that a more complex form of capitalism is emerging that holds the potential for enhancing corporate performance while simultaneously continuing to advance the quality of life for billions of people.’”
16. Provocative quotes. “‘Every saint has a past, and every sinner has a future.”
17. Describes common mistakes we make when we take on new strategies, tools and tactics. “Decreased creativity: Since most tasks are automated by technology it can stifle creative ways to problem solve or think innovatively about our work.”
18. Describes how work and happiness in the workplace may be quite different for men and women, parents and non-parents and Millennials, Generation Xers and baby boomers. “The Millennial employee is interested in feedback on his or her performance. But traditional semi-annual reviews are too infrequent. They want to know that they’ve done a good job, and they want to know now. Not only are the timing and frequency important, but so too is the way in which feedback is framed and delivered.”
19. The importance of authenticity. “I never want to ask anyone to be happy if they don’t want to be.”
20. How to behave as global citizens. “According to millions of responses we receive at Plasticity Labs about what inspires people at work, we’re learned that purpose is key to mobilizing engagement. The most successful companies know how to infuse their purpose in all that they do and proliferate that meaning across their organizations.” “Google now describes psychological safety as the most important factor to building a successful team.”
21. The future of happiness.
22. Formal references included.
Negatives:
1. Comes across as desperately selling a product.
2. Neuroscience is in its infancy and some of the findings are tepid at best. Be that as it may, give the authors credit for trying to make use of our current best knowledge to drive the discussion.
3. Better editor. A paragraph was repeated.
4. The book isn’t as much fun to read as it should have been.
In summary, I found this book to be at times tedious and a bit too self congratulatory but ultimately its useful and the authors may be on to something. This is an area where science may still be in its infancy so I take these findings to be in flux but I do appreciate the authors’ drive and curiosity to allow the best of science to drive the discussion. Useful and well intended, worth reading.
Further recommendations: “Before Happiness” and “The Happiness Advantage” by Shawn Achor, “The Future of Happiness” by Amy Blankson, “Positivity” by Barbara Frederickson, “Flourish” by Martin P. Seligman, “Contagious” by Jonah Berger, “Outliers” by Malcolm Gladwell, “Lean In” by Sheryl Sandberg, “The Power of Habit” by Charles Duhigg, “Decisive” by Chip and Dan Heath, “Drive” by Daniel H. Pink, and “Rebounders” by Rick Newman.
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Loved it!!
Reviewed in the United States on September 28, 2016Loved the book!! It gives insight into how workplaces can be based around a happier environment and how business owners and managers can make the workplace into a better environment!! Must read!!
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Top reviews from other countries
Amazon Customer5 out of 5 starsAwesome book. Relevant to your personal life and family ...
Reviewed in Canada on March 23, 2018Awesome book. Relevant to your personal life and family life as well!
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Amazon Customer5 out of 5 starsFive Stars
Reviewed in Canada on October 10, 2016I loved the book! Especially the activities at the end of each chapter. Highly recommend it!
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The Smile CEO5 out of 5 starsFantastic and valuable read
Reviewed in Canada on September 17, 2016So much incredible insight and filled with real work examples from Companies you know and love.
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Amazon Customer5 out of 5 starsVery well written and definitely on topic!
Reviewed in Canada on September 12, 2019It was detailed, yet easy to read with a flair to intertwine the author's personal experiences with her expertise on the subject of happiness in the workplace. The book gives you a good number of ways to improve your business's overall health.
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Jared R Gage5 out of 5 starsAmazing
Reviewed in Canada on October 28, 2016Absolutely an a amazing book. Would recommend for both CEO's and employees.
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