Congratulations to Parthiv Shah, CISM, CISSP, Chief Information Security Officer, on being named a Top Global CISO for 2026 by Cyber Defense Magazine! This award recognizes outstanding cybersecurity leaders who are helping organizations navigate an evolving threat landscape. Parthiv’s expertise and commitment to security play an important role in building a stronger, more resilient Customers Bank. We’re proud to celebrate this achievement!
Customers Bank
Banking
Reading, Pennsylvania 20,026 followers
Banking built for you. Partner with a banker who knows you by name – and your industry by heart.
About us
Customers Bank is here for the people who build, create, and push boundaries—the businesses that drive innovation, create jobs, and strengthen communities. Whether you’re growing your company, launching a new venture, or looking for a banking partner who understands your world, we’re ready to support you every step of the way. We take pride in delivering exceptional service through a high-touch, single-point-of-contact model. Our 2024 Net Promoter Score of 73 far exceeds the U.S. banking industry average. With $22+ billion in assets, we rank among the largest U.S. bank holding companies. Our commitment to credit quality, prudent risk management, and strong liquidity ensures long-term stability, reliability, and value for our customers and stakeholders. Our services are not one-size -fits-all. Designed with your needs in mind, your banker isn’t just someone you call when you need a loan. They are a trusted partner for your business banking, cash management and commercial lending, specialized credit solutions, personal banking, and digital banking needs. Our approach is built on three core beliefs: Relationships matter – Your banker takes the time to understand what success means to you. Innovation designed for you – From cash management to online banking, we create solutions to keep you ahead. Banking at your speed – We’re responsive, agile, and committed to your growth at every stage. Let’s take on tomorrow… together. | customersbank.com. Member FDIC. Equal Housing Lender.
- Website
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http://customersbank.com
External link for Customers Bank
- Industry
- Banking
- Company size
- 501-1,000 employees
- Headquarters
- Reading, Pennsylvania
- Type
- Public Company
- Founded
- 2009
- Specialties
- Small Business Loans, Commercial Lending, Commercial Real Estate Financing, Healthcare and Life Sciences Financial Solutions, Cash Management Services, Equipment Loans and Financing, Technology and Venture Banking, Fund Finance Solutions, Securities-Based Lending, Warehouse Lending, Municipal Banking Solutions, Digital Banking Solutions, SBA Government Guaranteed Lending, Business Checking Accounts, Residential Mortgage Lending Services, Multicultural Banking Solutions, Financial Institutions Services, Loan Syndications, Private Equity, and Private Property Management Banking
Locations
Employees at Customers Bank
Updates
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We’re excited to welcome Alexis Coyle to Customers Bank as Senior Managing Director, Head of Technology Banking. In her role, Alexis will lead our late-stage technology banking efforts, building relationships with high-growth technology companies while delivering tailored financial solutions to support their evolving needs. Welcome to the team, Alexis. We’re excited for what’s ahead.
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Congratulations to Debbie Runyon on her induction into the Big Brothers Big Sisters of Mercer County Legacy Circle! Deb’s journey began as a “Big” and grew into decades of service on the organization’s Board of Trustees, where she has served for more than 25 years, including as Board President. We were proud to sponsor the organization’s Autumn Culinaire event, where Deb was recognized for her lasting impact and dedication to helping others. Deb's commitment to mentorship and service reflects the values we’re proud to celebrate at Customers Bank.
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Starting a relationship with your bank should propel your business forward. That’s why we’re collaborating with Palantir Technologies to simplify deposit onboarding at Customers Bank. Together, our teams are building a more seamless experience with less paperwork, better-connected information, and a faster path from application to a funded account. Using Palantir’s Foundry and AIP platforms, we’ll work to automate document collection, entity verification, and risk signal aggregation, so bankers can spend time on what matters most: one-on-one time consulting with their clients. As we welcome more customers, we’re investing in technology that helps us deliver personal service at greater scale. Learn more: https://bit.ly/4i2ZNck
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We’re heading to New Orleans! Customers Bank is excited to attend International Foundation of Employee Benefit Plans (IFEBP)'s 72nd Annual Employee Benefits Conference October 25–28. We look forward to connecting with industry professionals, exchanging ideas, and having meaningful conversations about the evolving needs of employee benefit organizations. Attending? Stop by Booth 102 to meet our team. We look forward to seeing you there!
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Meaningful change starts with making sure every voice is heard. For more than 30 years, Children's Rights has worked to improve the systems that children and families depend on, combining legal advocacy with policy work, research, and collaboration. Their work is a reminder of what’s possible when organizations stay focused on creating lasting change for the people and communities they serve. We’re proud to support that mission. Read more about their story here: https://bit.ly/47y08ih
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We recently partnered with All Raise for a thoughtful conversation on the evolving role of AI in healthcare. Bringing together investors and industry leaders, the discussion explored where AI is creating value today, the barriers still shaping adoption and the opportunities ahead. Thank you to All Raise and everyone who contributed to the conversation.
A big thank you to everyone who joined us in SF for AI in Healthcare: Where It Works Today, and Where It Still Stalls. Special shoutout to our partners at Customers Bank (Mara Huntington) for bringing this evening to life, and to Joanna Drake (Magnify Ventures) and Lynne Chou O'Keefe (Define Ventures) for helping lead such a thoughtful and candid conversation. We brought together senior healthcare investors to dig into where AI is creating real value today, what’s still slowing adoption, and where investors see the biggest opportunities ahead. Thank you to everyone who showed up, shared perspectives, and made the conversation so valuable. More to come from All Raise! Alice Zheng, MD, MBA, MPH, Caoimhe MacRunnels, Claire Chang, Elena Itskovich, PhD, Helene Servillon 🇵🇭, Jessica Karr, Liz Hartley, Maria Salamanca, Mijin Han, Monique Woodard, Nia Patel, Saki Oshima, Victoria Treyger, Pae W #AllRaise #Healthcare #AI #VentureCapital #HealthcareInvesting
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We’re pleased to welcome Christopher Hushka to Customers Bank as Senior Vice President, Commercial Product Group Manager. Working closely with Susan Tang, Chris will help shape our treasury management product strategy and advance solutions designed to meet the evolving needs of our clients. Chris brings valuable experience and expertise to the team as we continue to strengthen our commercial banking capabilities and deliver innovative solutions alongside our single point of contact service model. Please join us in welcoming Chris to Customers Bank!
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Education is at the core of our giving. That’s why we partner with organizations like Read Alliance. After one program cycle, READ Alliance students gain an average of a full year of reading growth. Customers Bank has proudly partnered with READ Alliance since 2019. Read more about READ Alliance: https://bit.ly/3Rz1g0Y..
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Customers Bank has been named a 2026 Innovative Bank Leader by FedFis in partnership with Bankers Helping Bankers. The recognition is entirely data-driven, evaluating financial performance, technology adoption and peer-relative execution. Customers Bank was one of just 107 institutions recognized from more than 4,200 eligible U.S. banks analyzed. It’s a meaningful reflection of how our team brings together technology, expertise and disciplined execution to create a better banking experience for the businesses and people we serve. Read more: https://bit.ly/4s9gA2l
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