Fiserv reposted this
Great conversation Money20/20 yesterday with Rodrigo Kede Lima from Microsoft. Talked AI and how it impacts institutions large and small. The most transformational general purpose technology in action, but also all the complexity of effective adoption for any company with size and embedded complexity. Thanks Scarlett Sieber for organizing an amazing event again this year!
For banks, the real opportunity isn't just how customers interact, it's how AI reshapes processes from the inside out. Takis Georgakopoulos, CEO of Fiserv, broke it down today at Money20/20 USA during his session, "Where Banking and Commerce Converge: The Next Era of Intelligent Growth."