Insider One

⚙️ What if your team could spend less time manually optimizing journeys and more time shaping strategy? That’s what Levi’s is doing with Agent One™. The team stays in control of the strategy, customer promise, and guardrails. Agent One™ handles  individual decisions at a scale that no human team could achieve, to continuously improve engagement. 🧠⚡ The impact? 👇 ⏱️ 84% less effort to build, test, and optimize journeys   📈 Statistically significant uplift in just 17 days 🚀 63% faster than Levi’s traditional optimization cycle Less manual optimization. More intelligent engagement. See how Levi’s is using Agent One™ to make customer engagement autonomous 👉 View full case study: https://lnkd.in/d8wpQwTK

Insider One is now a native connector in Claude. Ask how your WhatsApp campaigns performed last month and get the answer in seconds. Ask Claude to draft a follow-up template in the same tone, and it lands in your Insider One panel, ready for your team to review. Here’s what Insider One MCP gives CRM, lifecycle, and campaign managers: • Analytics across Email, SMS, WhatsApp, Web Push, Mobile App, and Architect journeys • Drafts of email campaigns, email templates, and WhatsApp templates • Draft-only writes, approval-gated actions, and per-channel OAuth scopes Your team reviews and launches everything. Claude never goes live on its own. Included for all Insider One customers at no extra cost Learn more → https://bit.ly/4BfurIx #InsiderOne #MarketingAutomation #AIWorkflows #CustomerEngagement

“𝗪𝗲 𝘄𝗲𝗿𝗲 𝗮𝗯𝗹𝗲 𝘁𝗼 𝗮𝗰𝗵𝗶𝗲𝘃𝗲 𝟲𝟬%+ 𝗼𝗳 𝗖𝗥𝗠 𝗿𝗲𝘃𝗲𝗻𝘂𝗲 𝗰𝗼𝗺𝗶𝗻𝗴 𝗳𝗿𝗼𝗺 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗲𝗱 𝗰𝗮𝗺𝗽𝗮𝗶𝗴𝗻𝘀 𝗮𝗻𝗱 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗲𝗱 𝗳𝗹𝗼𝘄𝘀.” 𝗗𝗮𝗻𝗶𝗲𝗹 𝗥𝗮𝗺𝗼𝘀 𝗡𝘂𝗻𝗲𝘇, Head of CRM and Business Intelligence at 𝗚𝗼𝗰𝗮𝘀𝗲 Gocase is a Brazilian e-commerce brand specializing in personalized lifestyle accessories, including phone cases, bags, backpacks, and drinkware. As Gocase expanded its portfolio, managing customer engagement across separate platforms became increasingly complex. Email, SMS, and WhatsApp were managed in different places, making it harder to understand the customer as a whole and identify the best channel for each interaction. With Insider One, Gocase brought customer engagement together in one platform and built a more scalable approach to CRM. ⚡ 𝟲𝟬%+ 𝗼𝗳 𝗖𝗥𝗠 𝗿𝗲𝘃𝗲𝗻𝘂𝗲 𝗰𝗼𝗺𝗶𝗻𝗴 𝗳𝗿𝗼𝗺 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗲𝗱 𝗰𝗮𝗺𝗽𝗮𝗶𝗴𝗻𝘀 𝗮𝗻𝗱 𝗳𝗹𝗼𝘄𝘀 📈 One platform for customer engagement across multiple channels 🚀 Supporting performance across 10 brands with a lean team 🤝 A customer success model designed to help teams move faster Hear from 𝗗𝗮𝗻𝗶𝗲𝗹 𝗥𝗮𝗺𝗼𝘀 𝗡𝘂𝗻𝗲𝘇 and 𝗔𝗻𝗱𝗿𝗲 𝗖𝗮𝘀𝘁𝗿𝗼 on how Gocase is scaling CRM with Insider One. #SwitchtoInsiderOne

Your customers open their phone 100+ times a day. Most of them never open your app. But they do check the lock screen. Flight gate. Live score. Delivery ETA. Driver 2 minutes away. That's where attention actually lives — and it's now a channel you can run. Live Activities in Insider One: → Lock screen + Dynamic Island as a real engagement surface → API-driven lifecycle — start, update, end on your own logic → Push-to-Start (iOS 17.2+) or SDK-first (iOS 16.1+) → Your UI, your brand, your use case All from the same panel you already use for push. No extra vendor. No extra stack. Built for airlines, sports and betting, delivery, ecommerce — anywhere timing builds trust. Your app doesn't need to be opened to be useful. Explore More: https://bit.ly/4ge5t3s #InsiderOne #LiveActivities #MobileEngagement #CustomerExperience

The gap between idea and launch just got a lot shorter. Insider One launched Journey Agent. It turns a plain-language prompt into a structured, validated journey on the Architect canvas. Type the idea. Get the draft. Iterate without rebuilding. And the draft is yours to shape. Select any section and edit it directly, or keep chatting with the agent to refine the flow — step by step, until it's ready to launch. Onboarding. Winback. Abandoned cart. Price drop. Loyalty — all from a sentence, not a blank canvas. Built for marketers and CRM teams who'd rather spend their time on strategy than setup. The bottleneck was never the thinking. It was everything between the thought and the launch. Learn more → https://bit.ly/3UyuGgA #InsiderOne #JourneyAgent #MarketingAutomation #Architect

👖 What happens when customer engagement moves beyond journeys and runs autonomously. When the system  makes decisions and acts for each individual fan? That’s the reality at Levi’s, thanks to Agent One™. ⚡ Building on more than five years with Insider One, Levi’s is moving from connected cross-channel journeys to autonomous, fan-level decisioning at scale. 🧠 One fan.   📍 One context.   ⚡ One next-best decision. And Agent One™ keeps learning from every interaction. 🎥 Watch how Levi’s is taking customer engagement to the next level, then explore the full story. 👉 Explore the case study: https://lnkd.in/d8wpQwTK

Half a day at UPLIFT Brasil. Here’s what happened this morning, and what’s coming this afternoon. Fernando Jaques opened the Main Stage at Casa Petra, welcoming over 500 marketing, CRM and growth leaders. We introduced Agent One, followed by a live demo of Insider One’s latest innovations with Wendell Moreira and Felipe Albornoz Neto. CEOs from Aramis , ALLOS and Stix also shared their perspectives on what changes when AI starts making decisions within their businesses. This afternoon: customer cases from Cogna Educação, Riachuelo and ClickBus, the Roundtable Lounge, sessions with Meta, Databricks and Sinch, and a closing keynote by Jason Carmel of WPP Enterprise Solutions. And tonight, we’ll wrap up the day with happy hour at Casa Petra.

8 platforms. 9 months. One decision that would shape The Vitamin Shoppe's customer engagement strategy. Choosing an enterprise technology partner takes more than comparing features. The Vitamin Shoppe brought together stakeholders across Digital Product, IT, and Marketing to assess everything from technical compatibility and channel capabilities to transparency, flexibility, and long-term partnership. After an extensive evaluation, Insider One emerged as the strongest fit. 🎥 What made the difference? Hear Anupama Tripathy walk through the selection process and the capabilities that stood out. Discover why The Vitamin Shoppe chose Insider One after evaluating eight platforms: https://lnkd.in/dwc6z8hK #MarTech #RetailTechnology #CustomerEngagement

“𝗧𝗵𝗲 𝗼𝗻𝗯𝗼𝗮𝗿𝗱𝗶𝗻𝗴 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲, 𝗜 𝗯𝗲𝗹𝗶𝗲𝘃𝗲, 𝘄𝗮𝘀 𝘃𝗲𝗿𝘆 𝗾𝘂𝗶𝗰𝗸. 𝗪𝗲 𝗳𝗶𝗻𝗶𝘀𝗵𝗲𝗱 𝘁𝗵𝗲 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗶𝗻 𝘄𝗲𝗲𝗸𝘀.” Faisal Alsalamah, VP of Engineering at NICE ONE | نايس ون Nice One is the largest e-commerce business specializing in beauty and cosmetics in the region, based in Riyadh, Saudi Arabia. Before Insider One, Nice One managed email, SMS, retargeting, and other engagement activities through separate tools. Connecting those systems meant multiple implementations, fragmented data, and teams moving between different platforms. Moving to Insider One gave the team one platform to bring customer engagement together. ⚡ Integration completed in weeks 🔗 One platform replacing multiple disconnected tools 👤 A unified customer profile across engagement channels 📈 Insider One now contributes almost 20% of Nice One’s revenue Hear from Faisal Alsalamah on how Nice One moved from a fragmented stack to one solution for customer engagement. #SwitchtoInsiderOne

𝗕𝗙𝗖𝗠 𝗶𝘀 𝗰𝗵𝗮𝗼𝘁𝗶𝗰 𝗲𝗻𝗼𝘂𝗴𝗵. 𝗬𝗼𝘂𝗿 𝘀𝘂𝗿𝘃𝗶𝘃𝗮𝗹 𝘀𝘁𝗮𝗰𝗸 𝘀𝗵𝗼𝘂𝗹𝗱𝗻’𝘁 𝗯𝗲. 🫠 We’re giving marketers the chance to build their ultimate 𝗕𝗙𝗖𝗠 𝗣𝗼𝘄𝗲𝗿 𝗖𝗼𝗺𝗯𝗼. 🧘 Pick one app to help you stay sane. ⚡ Pick one app to help you get more done. 🎁 Enter for the chance to win 𝟭𝟮-𝗺𝗼𝗻𝘁𝗵 𝘀𝘂𝗯𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻𝘀 𝘁𝗼 𝗯𝗼𝘁𝗵. Headspace + ChatGPT? Strava + Canva? Calm + Claude? You choose the combo. We’ll cover the year. 𝗕𝘂𝗶𝗹𝗱 𝘆𝗼𝘂𝗿 𝗕𝗙𝗖𝗠 𝗰𝗼𝗺𝗯𝗼 👉 https://bit.ly/3Wlt0be #BFCM #BlackFriday #Marketing #Giveaway #InsiderOne