Mazic

Every product release makes your knowledge base a little more wrong. Docs go stale, new features ship undocumented, and the gap lands straight in your ticket queue — right as AI agents like Fin, Ada, and Zendesk AI start answering customers before your team does. Mazic is the AI agent that keeps your knowledge base current, automatically. It reads your resolved tickets from Zendesk, Intercom, or any platform, and surfaces every gap — missing or stale. You approve what to fix, Mazic drafts the article and video, you approve the draft, and it publishes straight to the knowledge base you already run. No migrations. No manual maintenance. Just a knowledge base — and the AI support agent built on top of it — that's always telling the truth. We're working with a founding cohort of ten support teams to get this right before opening up further.

Website

https://mazic.io

External link for Mazic

Industry

Technology, Information and Internet

Company size

2-10 employees

Headquarters

Wilmington, Delaware

Type

Privately Held

Founded

2024