Two Boxes

No single platform owns the returns journey - trying to force one to is how retailers lose money on it. Our latest blog breaks down the handoff: Happy Returns owns the shopper experience, from initiation through 10,000+ drop-off locations. We take over at the warehouse - inspection, grading, disposition. 71% of shoppers say a bad returns experience makes them less likely to buy again. Neither piece of that problem gets solved alone. Read how the relay works → https://lnkd.in/g9a22x5P

Most brands make the fraud call before anyone's opened the box. We teamed up with Loop Returns on their new report, The Returns Revenue Gap, to show what that actually looks like once the box gets to the warehouse. It's not pretty, and most brands have no idea it's happening. Our co-founder & CEO, Kyle Bertin, breaks it down below ⬇️ Full report → https://lnkd.in/ggTkX58r #Returns #Ecommerce #BFCM #ReverseLogistics 

🌟 Radial Enhances Returns Management with Strategic Two Boxes Partnership. 🌟 Returns have quickly become one of the most costly and operationally complex challenges retailers face in today’s retail environment. That’s why Radial and Two Boxes are partnering to help brands achieve measurable operational improvements, including up to 3x faster returns processing, 20% or greater increases in restock rates, and up to 94% reduction in fraudulent returns through post-inspection refunding processes. Learn more: https://ow.ly/NCSU50ZwafN

Introducing Scheduled Reports. Your returns data on autopilot. Delivered to your inbox or SFTP server. Use Scheduled Reports to: 📦 Eliminate manual file uploads to your WMS 📦 Schedule regular reports of VAS completed for client billing 📦 Automatically track operational performance by facility, associate, or merchant + more Visit the Two Boxes portal to put your reporting on auto pilot today. Not using Two Boxes? Reach out. #Ecommerce #Operations

Enterprise operations run on trust. That's why we're proud to maintain SOC2 Type I & II certifications. Our latest report was clean with no exceptions noted. For enterprise 3PLs and brands that we serve, security isn't just a checkbox. It's the foundation that builds a strong partnership. Looking for a partner you can trust to power your returns operations? Reach out. #Ecommerce #Operations

Did you know that Two Boxes serves 500+ 3PLs & brands globally? In fact, operators in North America, Europe, Australia, and New Zealand trust Two Boxes to power their returns operations. We recognize that a global footprint demands excellence: 📦 Two Boxes is SOC2 Type I & II and GDPR compliant 📦 Our Support, Onboarding, and Account Management teams set the standard 📦 Two Boxes offers turnkey multi-language support Interested in seeing how we can support your operations globally? Visit: www.twoboxes.com to learn more. #Ecommerce #Operations

This time last year, 200+ ops leaders joined us, along with Radial Inc. and Third Person, as we pulled back the curtain on our report: The State of Retail Returns in 2025. A year later, many of our findings are more relevant than ever. Can catch the full conversation below 👇 https://lnkd.in/epnGKt5w #Ecommerce #Operations

Did you see Shopify's blog on Ecommerce Returns Management in 2026? The blog cites findings from our recent report with Radial Inc.: The State of Retail Returns in 2025. Specifically, Shopify notes that 59% of brands resell 11% to 50% of their returns through existing sales channels, when they have the data to grade and route items correctly. In case you missed it, our report shares data from our retailer survey and digs deep into: 📦 The top returns challenges retailers are facing 📦 How retailers are combatting returns fraud 📦 Retailer expectations for fulfillment partners 📦 Tactics for ensuring success through returns peak Get the full report today: https://lnkd.in/e5W3H-Wj #Ecommerce #Operations

Shopify recently featured insights from our returns report with Radial Inc.. In the blog, Shopify identified four operational areas that are critical to effective returns management: 📦 Margin: shipping & processing cost optimization strengthens margin 📦 Inventory: strong grading & inspection protocols maximize value recovery 📦 Customer Experience: clear return policies drive repeat purchases 📦 Fraud: mitigating bad actors & abuse protects margin Read the blog to see how Two Boxes and our partners are addressing these operational areas: https://lnkd.in/edYm5PPc #Ecommerce #Operations