Illuma Secures Funding for Voice Security Tech in Credit Unions

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Voice authentication company Illuma has secured new funding to expand its voice security technology for credit unions, helping financial institutions strengthen authentication while reducing friction for members calling their contact centers. Traditional call center authentication often relies on knowledge-based questions: your date of birth, the last four digits of your Social Security number, or other personal information that may already be available to fraudsters. Voice biometrics offers an alternative by using characteristics of a persons voice to help verify their identity without requiring them to answer a series of security questions. Illuma is specifically built for credit unions, which have traditionally differentiated themselves through personal service and trusted relationships. Making authentication more secure shouldn't come at the expense of making those interactions more frustrating, and Illuma's use of voice biometrics does just that. What do you think? As AI-powered voice fraud becomes more sophisticated, will voice biometrics become a standard authentication tool for financial institutions? Read more on Finovate: https://lnkd.in/gDn2ZBsd #Fintech #CreditUnions #FraudPrevention #VoiceBiometrics #BankingSecurity

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