Our support team moved its own on-call off PagerDuty in under an hour. The schedules converted in seconds and Zendesk was connected in minutes. Each engineer accepted one invitation. Three days later, Virginia DMV’s story went up: more than 80 ActiveBatch jobs moved to JAMS Scheduler in about two weeks, with a renewal deadline closing in. Also in this issue: • JAMS Scheduler 7.9.3 lands November 23, with seven headline features • JAMS customers: save November 17 for our Fall Customer Summit • What cron does with the hour that happens twice (the UK falls back October 25, the US on November 1) • Dependency Hell is coming to PASS Data Community Summit in Seattle. Kevin Chen’s 3,100 is the score to beat. Read the October issue of The Quiet Hours below. #WorkloadAutomation #OnCall #SRE