Telecoms providers have a responsibility to help prevent phone numbers from being misused. We’ve fined Tismi £437,500 after our investigation found it failed to have appropriate or proportionate measures in place to prevent the misuse of numbers allocated to it. Around 366,000 sub-allocated numbers were exposed to potential misuse for more than two years. Providers must take appropriate steps to understand who they are providing numbers to, monitor for potential misuse and respond appropriately when incidents are reported. This action sends a clear message: companies that fail to put appropriate protections in place can expect to face enforcement action.
Telecoms provider fined for phone number misuse
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Telecoms providers have a responsibility to help prevent phone numbers from being misused. We’ve fined Tismi £437,500 after our investigation found it failed to have appropriate or proportionate measures in place to prevent the misuse of numbers allocated to it. Around 366,000 sub-allocated numbers were exposed to potential misuse for more than two years. Providers must take appropriate steps to understand who they are providing numbers to, monitor for potential misuse and respond appropriately when incidents are reported. This action sends a clear message: companies that fail to put appropriate protections in place can expect to face enforcement action.
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Telco Fines for Facilitating Scams This is the way to get telcos to join the fight against scams. “Tismi BV, a telco licensed to operate in eight European countries, has been fined GBP437,500 (USD585,000) by Ofcom, the UK regulator, for “failing to take appropriate and proportionate steps to ensure allocated numbers were not misused, including to perpetrate scams”. Around 366,000 UK phone numbers were sub-allocated by Tismi between November 2022 and January 2025 without adequate due diligence of customers and without adequate monitoring of how those numbers were used in practice. Tismi also lacked formal processes to handle the reports of number misuse they received. Tismi BV, a telco licensed to operate in eight European countries, has been fined GBP437,500 (USD585,000) by Ofcom, the UK regulator, for “failing to take appropriate and proportionate steps to ensure allocated numbers were not misused, including to perpetrate scams”. Around 366,000 UK phone numbers were sub-allocated by Tismi between November 2022 and January 2025 without adequate due diligence of customers and without adequate monitoring of how those numbers were used in practice. Tismi also lacked formal processes to handle the reports of number misuse they received.”
$585,000 Fine for Multinational Telco That Did Not Prevent Scam Abuse of 366,000 Numbers - https://lnkd.in/ekN7_qmB The regulator's detailed findings have not been published to protect the integrity of other investigations into the supply of phone numbers to scammers.
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$585,000 Fine for Multinational Telco That Did Not Prevent Scam Abuse of 366,000 Numbers - https://lnkd.in/ekN7_qmB The regulator's detailed findings have not been published to protect the integrity of other investigations into the supply of phone numbers to scammers.
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$585,000 Fine for Multinational Telco That Did Not Prevent Scam Abuse of 366,000 Numbers - https://lnkd.in/ejj4wfBm The regulator's detailed findings have not been published to protect the integrity of other investigations into the supply of phone numbers to scammers.
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To read more, please click here: https://www.ofcom.org.uk/phones-and-broadband/phone-numbers/telecoms-provider-fined-437500-for-failing-to-prevent-misuse-of-its-phone-numbers-by-scammers