Unveiled at Galaxy Unpacked July 2026, Samsung Electronics’ Galaxy Z series introduces My FanCam — a new feature that lets users focus their edits on a person of their choice — as well as an enhanced Portrait Video that recreates the look of professional camera lenses. While the two features offer different camera experiences, both draw on expertise spanning foundational technology research, feature development, and user experience design. As part of “The People Behind the Galaxy Z Series’ Camera Innovations,” Samsung Newsroom sat down with experts from Samsung Research and the Mobile eXperience (MX) Business to discuss the technical challenges and collaboration behind the two features. A sharply defined subject against a softly blurred background creates a sense of depth long associated with professional camera lenses. Researchers have continued to explore ways to achieve this effect in smartphone video. With the Galaxy Z series, Portrait Video recreates the distinctive depth and Bokeh of a large-aperture lens. To make this possible, Samsung Research analyzed the optical characteristics of actual camera lenses and developed AI-powered video processing technology, while the MX Business optimized it for the device. Samsung Newsroom spoke with YoungGeol Kim of the Visual Technology Team at Samsung Research and Sang-uk Park, responsible for camera development at the Mobile eXperience (MX) Business, about how Portrait Video evolved from a research concept into a Galaxy camera feature. https://lnkd.in/gWmarTha
Marcia Fumo
2w
Estou enfrentando um problema grande com um detalhe tecnico em um celular de vocês no Brasil. Não existe ninguém capaz de ajudar. Absolutamente nenhum serviço para suporte. Para que investir em tecnologia se, quando o cliente precisa, a Samsung some?
Je souhaite attirer l’attention sur le traitement de ma réclamation concernant ma montre. Déposée le 22/08, ma montre n’a fait l’objet d’un enregistrement de réclamation que le 06/09. Malgré plusieurs relances auprès du service client, aucune solution concrète ne m’a été proposée. Plus surprenant encore, j’ai ensuite été informé de l’annulation de ma réclamation, sans résolution de mon problème. Lors de mon dernier appel, un conseiller a mis fin à la communication alors que je ne lui avais manqué de respect à aucun moment. Le client n’a-t-il donc plus le droit d’exprimer son mécontentement lorsqu’il est confronté à des retards, à l’absence de solution et à un suivi insatisfaisant ? Au-delà du problème initial, c’est désormais la qualité de la prise en charge et la considération accordée au client qui sont en question. Je demande une intervention urgente, des explications claires sur l’annulation de ma réclamation et, surtout, une solution concrète et définitive. Après autant de démarches infructueuses, il est légitime d’attendre autre chose que du silence, des relances répétées et une communication interrompue. N° de réclamation : 4297011698 J’espère qu’une prise en charge sérieuse sera enfin assurée.
How many parameters does this AI take up on a consumer smartphone? And does this contribute to data being taken up or energy being expensed in any meaningful way?