Helply’s Post

Support leaders, check one line on your Zendesk renewal. Suite Professional runs $115 per agent per month. The Copilot add-on adds $50. That is $165 a seat before the AI resolves anything. Twelve agents puts you at $1,980 a month in seats alone. We compared 12 Zendesk alternatives for B2B SaaS teams on what decides the bill: the pricing model, native Slack and Teams support, and whether AI is included or metered. Link in the comments. What did your last renewal quote look like? #B2BSaaS #SupportOps #CustomerSuccess #SaaS