DevOps is in a perpetual state of change that keeps all of us engaged and busy, but makes a mess of things overall. Do you cloud-first? Are your APIs GraphQL yet? Are you doing SDN to connect to the VPN so you can put files on the CDN and build closer to the market? Sorry, had to do it. You get the point.
The point is that the ground is forever changing under us, and often things that seem straightforward are not. Like “cloud-native,” including Kubernetes. Yeah, I get it, you mean software-defined infrastructure that works well with infrastructure-as-code (IaC); this field is confusing enough—calling it cloud is dumb when, these days, cloud has a specific meaning in the minds of IT.
In our current round of change, a few patterns are showing up. Automation is king. Sometimes it is sold as AI/ML because those are the buzzwords of the day, but it is just continuing the trend of automation to make IT more responsive and predictable. We are rapidly approaching a point where the entirety of the application development/deployment process can be automated reliably and configured to create predictable results. By that I mean that development has more assistance writing code, test has more assistance running tests and processing results, deployment environments can be grabbed from application release automation/orchestration tooling and the final product all of that means that builds can be deployed with very little human interaction unless something breaks.
Highly automated systems are a prerequisite of high-volume output, though – automobile factories are the easiest example of that statement. My problem is that we don’t seem to be asking “Should we be high-volume producers?” Does the average enterprise require non-stop development? I think that the initial answer is yes, and the more considered answer is “Only because the business wants more, consistently.”
At some point, the gains we received from DevOps need to be looked at from the “What value is added?” perspective. And that is a business function with IT input. Before SaaS and DevOps made IT easier (to get something running; not minimizing our work here), the business had to consider carefully if it needed that application or that change to an existing one. Today, that consideration is pretty much “Because we want it, put it on the backlog.” But all of our new development adds to our technical debt. While the wave of automation we have been living through since “The Pheonix Project” was first published is keeping us ahead of the curve, we will inevitably need to consider flattening the curve. I suggest that the time is now.
Getting started with this is actually pretty easy. For many organizations, simply stating, “We do not need two ways to do that” will yield benefits quickly. Other organizations will have to ask “Why can’t we use the functionality of existing tools/apps to do that?” and yet others will need to ask the business, “Do we even need to do that?” Prioritization still exists, and management does an okay job of pushing back at all of the organizations I talk to. Still, at some point it goes beyond “prioritize your wishlist,” and IT managers will have to start asking if a project is even necessary–even if doing so makes waves.
Continue to rock it, but we’re past time to look for redundancy, synergy and misdirection. There is more complexity coming, and more sweet solutions to problems (both known and unknown) are right around the corner. But, as I’ve said before, simplify as you go because you need to be able to handle the next wave, and eventually, automation won’t cover the gap.
