Chad Sands MBA, CPCU, CLU, FLMI is an Enterprise Architect and IT leader at State Farm Insurance. Currently leading work on enterprise business information architecture and analytics modernization, he has previously served in a variety of business and technology leadership roles related to large scale IT operational transformation, legacy system modernization, customer experience research consulting, enterprise data strategy, and Property & Casualty insurance operations. Chad’s professional interests and contributions include the evolving role of business and IT architects in the context of DevOps, and the adoption of agile mindsets and practices in non-IT areas of the enterprise.
For most teams, the adoption of DevOps and an agile mindset involves many twists and turns on the path to maturity. It’s not uncommon for teams to experience a “trough of disillusionment” ...
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