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About Lowe's
Lowe's first opened its doors as a small-town hardware store in North Carolina in 1921. In the century since, it has grown into the second-largest home-improvement retailer in the world, with more than 1,700 locations across the U.S. Pros and do-it-yourselfers alike rely on Lowe's for everything from lighting to plumbing supplies and flooring. The company also has an extensive furniture and decor department, and it offers design advice and installation services for everything from cabinets to windows to fencing. A free loyalty program lets shoppers earn points on eligible purchases and offers perks such as free standard shipping and members-only gifts.
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Frequently asked questions
Answered by Jessica Dodell-Feder
Senior Home Editor
You can return merchandise to any Lowe’s store in the U.S., or you can start a return online and the company will provide a FedEx label for eligible items. You'll then need to drop the item off at a FedEx location. Most new, unused items can be refunded or exchanged with a receipt within 90 days of the original purchase date.
Yes, Lowe's offers free delivery for orders of $45 or more before taxes, fees or shipping charges, and that include items that weigh less than 150 pounds.
You can track your order by logging into your account on the Lowe's website or by using the tracking link included in your confirmation email once the order ships. You can also track orders on the Lowe's app.
In most cases, you can only use one coupon per transaction. That said, if you're a part of MyLowe's Rewards, the store's free loyalty program, you can earn MyLowe's Money, which can be redeemed during the stated redemption window along with any discounts, offers or coupons. You're limited to five per transaction.
You have two options: You can apply for the MyLowe's Rewards Credit Card, or you can use Lowe's Pay, a buy now, pay later option, during checkout. Just keep in mind that you'll need to prequalify for Lowe's Pay, and it's available only on purchases starting at $50.
