Genpact

As AI becomes more embedded across the enterprise, the technology decisions are getting harder. What should you build versus buy? How do you integrate AI across existing technologies while keeping the architecture simple? How selective should you be about where you experiment? In this Eye on AI clip, Sanjeev shares key learnings from the Autonomy by Design study, highlighting the need for more deliberate technology choices and stronger investment in AI governance. #AI #AgenticAI #AIGovernance #EnterpriseAI #GenpactOnIt

Most people ask good questions. Maria Sacasa makes sure those questions lead somewhere real. 💡 As Delivery Leader in Guatemala, Maria leads with a superpower that is genuinely rare: turning curiosity into thoughtful action. In 18 years at Genpact, no year has ever been the same as the previous one. And far from unsettling her, that constant change is exactly what keeps her energized. What makes her proudest about her team? Watching people find their own ways to work smarter with AI, freeing up space for more challenging, meaningful work. That kind of change, driven from the ground up, is the kind that actually sticks. Off the clock, Maria is reading, following Formula 1, cooking, baking, and occasionally knitting. A person of many dimensions who brings the same thoughtfulness to everything she does. Her advice to anyone starting their career here? Allow yourselves to be learners. Simple. Powerful. And harder than it sounds. Her definition of being on it? Responsibility and commitment. Swipe to read her story. 👇 #GenpactOnItStories #HumanAndAI #FutureOfWork #CareerGrowth #WomenInLeadership

Leaders have always known how to delegate to people. Now they’re learning how to delegate to AI agents. 🤖 But the real challenge isn’t the technology. It’s knowing what to hand over, what still needs a human, and how teams work differently as a result. Through ASPIRE, Genpact’s leadership development program for senior leaders, participants are tackling these questions in real time — from deciding what work to delegate to agents, to building new ways to review outcomes and rethink how people spend the time AI gives back. Because leading with AI isn’t just about managing new technology. It’s about rethinking how work gets done. 🔄 At Genpact, we’re building leaders who stay curious, keep learning, and adapt to what’s next. Ready to grow with a team that’s rethinking the future of work? Explore opportunities on our careers page. #GenpactOnIt Shalini Modi, Kanchan Neb, Ajitha Natarajan, Nimisha Bali, Hiatt Bean, Cristina Darabut, Tanya Blackwell

AI adoption in planning is accelerating. But the real conversation is shifting beyond the technology itself. At the Reuters Events: Supply Chain event, planning leaders shared where they believe AI can deliver the greatest business value and what's still standing in the way of scale. Key takeaways: • 40% cite speed and responsiveness as the primary drivers of AI adoption • Data remains the biggest obstacle to scaling AI initiatives • 66% expect planning to remain a hybrid model, combining AI with human oversight • Many organizations are still working to demonstrate AI ROI at scale As organizations move beyond experimentation, the focus is shifting from deploying AI to creating measurable business outcomes. The goal isn't simply faster planning. It's more connected decisions, greater agility, and planning that helps organizations respond with confidence in an increasingly dynamic environment. Swipe to learn more. 👇 More context in the comments. Gaurav Goel #SupplyChainPlanning #AgenticAI #AgenticOperations #GenpactOnIt

Most enterprises are moving quickly on AI. But one challenge continues to surface in conversations with business leaders: data. Siloed data. Multiple ERPs. Outdated information. These aren't new problems. But as enterprises accelerate their AI investments, they're becoming harder to ignore. In this HFS Roundtable clip, Genpact's Anil Nanduru joins HFS Research's Saurabh Gupta to discuss what's really standing in the way of AI transformation and why years of investment in data warehouses and data lakes haven't always translated into business value. The key takeaway? AI outcomes are only as good as the data behind them. Clean, governed, and accessible data is the foundation for measurable business outcomes. Watch the conversation to learn what enterprises can do now to build the right data foundation for AI. 👇 Head to our YouTube channel @GenpactGlobal to learn more. #EnterpriseDebt #DataModernization #AgenticOperations #GenpactOnit

AI won't deliver enterprise-wide impact on fragmented operations. In Everest Group's Practitioner's Perspective, Piyush Mehta, Genpact CHRO and Country Manager, India, joins Arkadev "Arko" Basak, Partner, HR & Talent at Everest Group, to discuss what it takes to rebuild HR for an AI-first enterprise. The key takeaway: before organizations can move from AI pilots to enterprise-wide impact, they need to: • Simplify how work gets done • Connect data, decisions, and workflows • Build around skills • Strike the right balance between AI and human judgment These foundations enable Agentic Operations, allowing enterprises to turn AI investments into smarter decisions, more agile operations, and stronger business outcomes. Swipe through to explore four moves organizations can make before AI scales.👇 More from the conversation below. #GenpactOnIt #AgenticOperations #TheAgenticOperationsCompany #HRTransformation Vidya Rao, Indira Sovakar

Making AI work in the real world? That’s where things get interesting. Businesses need help to bridge the gaps between technology, people, and processes to turn AI into impact. For banking and insurance, its AI built for highly regulated industries, complex processes, and trusted by employees and clients alike. The last mile is where AI becomes ROI. Swipe to learn more. 👇 More context in the comments.

For many consumer goods organizations, operating model complexity is the real barrier to scaling AI. When ownership, accountability, and decision-making are spread across functions, even the most promising AI initiatives can struggle to deliver enterprise-wide impact. In 'Autonomy by Design: Scaling AI for Enterprise Value in Consumer Goods,' we explore how leading organizations are creating the conditions for AI to scale through clearer accountability, stronger cross-functional alignment, and governance models that turn experimentation into measurable business value. As organizations move toward agentic operations, these foundations become even more critical. Discover practical strategies for moving from isolated AI initiatives to enterprise-wide transformation. Swipe to learn more. 👇 #ConsumerGoods #AI #AgenticOperations #GenpactOnIt

Sriram Anand didn’t join Genpact to watch a transformation happen. He joined to be part of one. As COO for Data, Tech and AI, he is in the middle of one of the most significant organizational pivots in the industry, helping reshape how an entire company operates through Agentic AI. And what keeps him most energized? Not the technology. The people. The passion. The inspirational leaders who set the tone every single day. When he is not orchestrating complex operations across a high stakes environment, he is watching thrillers, playing sports, or spending time with family and friends. A man who clearly knows how to be all in, wherever he is. His advice to anyone starting their career here? Be bold. Challenge yourself and the organization. Push for what you believe is right. His definition of being on it? All in on delivering the expectations for our clients. Swipe to read his story. 👇 #GenpactOnIt #GenpactOnItStories #AgenticAI #AgenticOperations #FutureOfWork #CareerGrowth

"Aspirations are high, but readiness is low." That's how our CEO Balkrishan "BK" Kalra described Agentic Operations and the gap facing Global 2000 enterprises when he joined Dominic Chu on today's CNBC "Morning Call." The progress foundation models have made is exceptional and unquestionable. But capability has moved faster than the governance frameworks enterprises need to deploy it in mission-critical work, and closing that gap is the real unlock. BK's point: the question isn't how fast the technology can move. It's how fast governance can move with it. That's why governance is structural to Agentic Operations, designed into how the work runs, not bolted on after. Watch the full conversation. #AgenticOperations #ResponsibleAI #AIGovernance #GenpactOnIt