What happens when an 11-year-old takes over the mic? 🎙️💙 In this special episode of Humans of Salesforce, Director of Employee Engagement Claire steps aside for a special guest — her daughter, Alison! Alison dives into her experiences at Salesforce Adventure Club, reflecting on her favorite memories and unpacking this year's "AI, Adventure, and Fluency" theme. Tune in to discover her dream activity for next year and her top advice for first-time attendees! ✨: https://sforce.co/3V81jCh
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We're the #1 AI CRM—where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform. Privacy Statement: http://www.salesforce.com/company/privacy/
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http://www.salesforce.com
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- Software Development
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- 10,001+ employees
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- San Francisco, California
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- Public Company
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- Enterprise Cloud Computing and Customer Relationship Management
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Your agent might have hundreds or thousands of conversations a day. Who’s finding where it falls short? Agent Optimizer can: ✓ Analyze production sessions and spot failure patterns ✓ Investigate, build, and test a fix ✓ Stage changes for review You choose how much it can do on its own with the autonomy dial. Available now in beta. Here’s how it works: https://sforce.co/3Vz8UKd
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AI agents are great at day-to-day tasks. But what if the goal takes weeks? We introduced Hunter at Dreamforce — the first agent to run on our long-horizon runtime. It can: → Work toward goals over days, weeks, or months → Course-correct as new information comes in → Take your feedback along the way, while you stay in control Think less “draft an email.” More “re-engage my at-risk deals.” Full story: https://sforce.co/4yq2NGL
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Quiet spaces around Dreamforce made a big difference for attendees who needed a moment to reset. 😌 Kurt Iobst (Global President, Neuroforce) shares how the space was built with the neurodiversity community in mind, but it's open to anyone who feels overwhelmed and just needs a comfy chair for regroup. Learn more:
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“SaaSpocalypse nonsense.” 👀 Marc Benioff joins Alex Heath to talk about building a responsible company and why the next generation of enterprise software will look radically different Watch the full conversation: https://bit.ly/4yeppd8
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Salesforce reposted this
What an absolutely incredible Dreamforce 2026! I've never been more excited about the future of software than I am right now. As I said in my opening keynote, it’s not the end of software. It’s the end of software that makes humans do all the work. We're at the beginning of an interface revolution. For decades, people have had to go to software, navigate applications, and search for what they need. Now, with AIforce, we're flipping that around. The enterprise comes to you, unlocking all the value of our platform and bringing it to every person and every agent, wherever they work. Grateful to Dario Amodei, Roland Busch, Jensen Huang, and Denis Machuel, who joined me in my opening keynote. Four leaders all pointing to the same truth: enterprises are barely scratching the surface of what AI can do. When you combine probabilistic AI with the deterministic systems that run your business, you unlock incredible outcomes and entirely new ways of working. Thanks also to Sam Altman, H.E. Omar Sultan AlOlama, Travis Kalanick, my friends at the All-In Podcast and so many others for great conversations throughout the week. Among the many innovations we showcased at Dreamforce: 🤖 AIforce — the live interface layer for the Agentic Enterprise, bringing your data, workflows, business logic, permissions, security, and governance to where people and agents work 💬 Slackforce — AIforce makes Slack even more powerful, bringing the full context and intelligence of Salesforce into every conversation, workflow, and experience ⚡ Claudeforce — AIforce extends our partnership with Anthropic, bringing the #1 AI and the #1 CRM together to create trusted enterprise intelligence 🧠 Koa — Salesforce's first CRM reasoning model, built on NVIDIA Nemotron And we showed once again how business is the greatest platform for change. Since Salesforce's founding and the creation of our 1-1-1 model: 💙 $970M+ given, all-time 🤝 10.84M+ employee volunteer hours 🎓 65.3K+ nonprofits and schools using free and discounted technology In San Francisco and Oakland alone, we've given $303M+, including $156M for Bay Area public schools — more than any company in history. Finally, thanks to everyone who came out for Dreamfest and those incredible performances by Gwen Stefani and Usher. We raised $8.2M for UCSF Benioff Children's Hospitals — $138M in all-time giving to the hospitals. None of this happens without the Trailblazers, employees, and customers who make Dreamforce what it is. Mahalo!
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Salesforce reposted this
Give your CRM a charge with Slackbot in Lightning. ⚡ Chat with Slackbot right next to a Salesforce record to update deals or draft a case resolution without switching tabs.
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Voice agents are getting more useful in the Salesforce Winter ’27 Release🎙️ Agentforce can now help with hands-free field work, 24/7 scheduling, and post-visit logging See what’s new: https://sforce.co/4xIoP6u
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Salesforce's newest employees just wrapped a picture-perfect first week around the world! 🤩 Welcome to the team. Want to join us? https://sforce.co/4hHZAgf
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Giving back was a big part of the story at Dreamforce, and it left a lasting mark beyond campus. Attendees came together to create a mural and plant succulents, both of which were donated to local schools once the event wrapped. 🌱 It's a small gesture with a lasting impact and moments like these remind us that community events can extend well past the week they happen. 💙 Thank you to everyone who volunteered with us. We loved having you join us!
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