The proof is in the pudding. Fortune’s AIQ 75 is built on hundreds of data points measuring how the nation’s largest companies are actually putting AI to work. Our SVP of Global Operations & Transformation, Holly Briedis, goes beyond the data points, living in and witnessing these patterns and rankings unfold in real time. The harsh truth: specific industries are pulling ahead, and vast resources do not translate to ROI with AI. You need specific ingredients and a winning strategy. Join Holly at AIQ Summit 2026 October 1 to uncover the insights behind Fortune's AIQ 75 and the ingredients you need to win with enterprise AI: https://bit.ly/4yKP5ho #FortuneAIQSummit
About us
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.
- Website
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http://www.servicenow.com
External link for ServiceNow
- Industry
- Software Development
- Company size
- 10,001+ employees
- Headquarters
- Santa Clara, CA
- Type
- Public Company
- Specialties
- Service Management, Enterprise Cloud, Custom App Development, Platform, ITSM, Security Operations, Customer Service Management, ITOM, GRC, HR Service Delivery, and digitize workflows
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ServiceNow reposted this
The more I #LearnOutLoud, the more I'm convinced that staying relevant isn't about knowing everything. It's about unlearning as much as you learn, staying genuinely curious, and giving yourself permission to evolve as the world changes around you. That's at the heart of my latest conversation with Jacques Clément. What struck me most wasn't his expertise. It was how he intentionally stayed curious and kept learning. He shares practical tips for sharpening your skills in an AI-powered world, finding the signal in the noise, and why you don't always need a traditional tech background to build a career in tech. He also compared learning to training for a marathon: you start small, build consistency, and keep growing over time. 🏃 Here's what I took away: We're all figuring this out together. Not in classrooms. Not in isolation. In the real flow of work, in community, sometimes while literally running. So what are you learning, unlearning, or sitting in the messy middle of right now? Share it with us using #LearnOutLoud and tag ServiceNow. In December, five participants will be selected to have their learning and career journeys featured in our 2027 stories. Learn more and join in: https://lnkd.in/eX-BCCSx
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Progress doesn't happen in isolation. In 2026, that meant advancing our sustainability commitments with 100% renewable electricity, helping nonprofits do more with less through ServiceNow.org, and opening doors to the AI economy through ServiceNow University and RiseUp. Our latest Social Impact Report highlights how employees, customers, and partners are turning intention into action, working together to build a more resilient, inclusive, and sustainable future. Read the report: https://lnkd.in/eFHYTHHr
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Enterprise AI used to take months. INRY went live in six weeks. One AI front door. No tool switching. Jira requests? 60% faster. They didn’t sell it to clients first. They ran it themselves. Now INRY is taking what worked internally and putting it to work for customers. Learn more: https://bit.ly/4rnKfEx
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ServiceNow reposted this
We're excited to welcome ServiceNow SVP of Global Operations and Transformation Holly Briedis to the inaugural #FortuneAIQSummit! On October 1, executives from the Fortune AIQ 75 and other leading organizations will convene in New York City to explore how they're translating AI investment into measurable business value and enterprise-wide impact. Register to join us: https://bit.ly/468jTfE
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The next decade will be defined by who acts on climate now, not later. That's why ServiceNow's Sustainable Futures Accelerator exists: to put meaningful investments behind the organizations doing the work. This Climate Week, we're announcing multiple new grants for organizations working on sustainable infrastructure, nature-based solutions, and climate action innovation. Each grant combines technology donations, pro bono consulting, and strategic partnerships, not just funding. If you're a nonprofit, research institute, or climate tech startup working to close the gap between ambition and impact, applications are open September 21 through October 30. Apply and put ServiceNow to work for your mission. https://lnkd.in/eXgHspjR
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A password reset request had to wait. Not because it was hard—because two people were too busy sorting 6,000 cases a month to solve any of them. A daunting task for C Spire’s support team. Then they deployed ServiceNow AI agents to read, classify, and route incoming cases automatically. Now 70%+ of email cases never touch a human queue, and the team that used to sort problems gets to solve them: ✅ 44% faster triage handling time ✅ 125% more cases resolved at first line of support ✅ 280+ hours returned to the team every month Get the full story: https://lnkd.in/eaUqV9_q
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