Experian's Unified Observability Strategy with Datadog

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Danny Perschonok, VP of Cloud, Data, & Security Services at Experian Consumer Services, has spent more than a decade building an observability strategy that evolves alongside the business. What began with infrastructure monitoring has grown into a unified platform spanning APM, Real User Monitoring, cloud cost management, Agent Observability, and logs. By bringing telemetry together in one place, Experian has reduced operational complexity, improved visibility, and given teams the context they need to solve problems faster. One milestone illustrates that transformation. The team migrated more than 3,000 legacy log-based alerts into telemetry-driven signals and modernized over 100 dashboards, reducing log costs while preserving the visibility engineering teams depend on. Today, that unified foundation is helping Experian confidently launch AI experiences like EVA while enabling Bits AI and SRE Investigations to surface richer insights across the entire platform. Discover how other customers are transforming their businesses with Datadog: https://bit.ly/4jr5Oim

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