DESIGNING & DEVELOPING SCALABLE APPLICATIONS
SINCE 2019
ABOUT ME
I'm a Lead Engineer with 8+ years of experience building scalable platforms, AI-driven automation, and the kind of systems that enterprises bet their business on.
What I bring to the table isn't just code - it's end-to-end ownership. From requirement gathering and PRD creation, through sprint planning and architecture design, to writing production-grade code, generating test cases, and deploying to customers - I operate as a single-handed force. I've worn every hat: Full-Stack Developer, Technical Architect, Backend Engineer, Forward-Deployed Engineer, and Conversational AI Developer.
I build intelligent systems - from multi-tenant chatbots using Rasa, Dialogflow & Microsoft Bot Framework to modern Agentic AI workflows, autonomous AI agents, custom agents, and building software factories. My expertise in NLP, intent resolution, and conversational design has cut support call volumes by 40% and transformed how enterprises interact with their customers.
I've mentored 20+ engineers - 10 of whom earned promotions - championing clean code practices, system design thinking, and engineering excellence. I architect for 99%+ uptime, optimize for 30%+ performance gains, and build with a philosophy that every line of code should be maintainable, testable, and production-ready.
EXPERIENCE
DHAN AI
Apr 2020 - Present
Lead Engineer
Architecting high-scale platforms supporting 400K+ live customers across major telecom operations, leading cross-team initiatives across 18+ microservices with 99%+ uptime.
0K+
Live Customers
0+
Microservices
0%
Perf. Boost
- Architected and developed high-scale platforms using Node.js, TypeScript & Python, supporting 400K+ live customers.
- Improved system performance and API responsiveness by 30%, enabling faster digital interactions.
- Led cross-team engineering across 15+ microservices, ensuring 99%+ uptime.
- Mentored 22+ engineers (15+ promoted) with structured code reviews and best practices.
- Owned delivery for 4+ enterprise products with on-time sprint completion.
- Built secure integrations with Kafka, Salesforce, Dynamics 365 & Firebase Auth.
↑ PROMOTED
Software Development Engineer
Built multi-tenant conversational AI platforms using Rasa, Dialogflow & Bot Framework, reducing support calls by 40% and engineering secure healthcare integrations.
- Developed conversational AI solutions using Rasa, Dialogflow & Microsoft Bot Framework, reducing support calls by 40%.
- Engineered secure healthcare integrations (EHR, appointments, authentication).
- Built foundational chatbot dashboards & automation flows, still used as core product components.
- Improved chatbot accuracy through training data analytics and continuous NLP tuning.
SYNOPSYS
Sep 2019 - Apr 2020
Python Developer Intern
Built automated data ingestion APIs feeding system metrics into Elasticsearch and developed real-time Plotly Dash & Flask performance dashboards.
- Built automated data ingestion APIs collecting system metrics from distributed servers into Elasticsearch.
- Developed Plotly Dash & Flask dashboards for real-time hardware performance analysis.
- Collaborated with hardware and system engineering teams for seamless data integration.
TRAINING
COMMUNITY & CORPORATE TRAINING
2018 - Present
Tech Trainer & Developer Educator
Trained 2,000+ developers globally across GitHub Copilot Dev Days (200+ attendees), Rasa NLP bootcamps, and open-source AI workshops.
2000+
DEVELOPERS TRAINED
200+
COPILOT DEV DAYS ATTENDEES
98%
POSITIVE SATISFACTION
- Hosted and delivered GitHub Copilot Dev Days (Hyderabad) for 200+ engineers, demonstrating AI pair programming, prompt engineering, and agentic workflows.
- Trained 2,000+ developers and students globally through hands-on technical workshops, Rasa NLP bootcamps, and open-source programs.
- Authored open-source developer curriculum including Copilot Team Workflow and Copilot LLM Wiki adopted by engineering teams.
- Collaborated with academic researchers (Dr. Tendai Makasi) on enterprise chatbot deployment methodologies and NLP evaluation frameworks.
Enterprise System Design & AI Adoption Lead
Architected & led engineering masterclasses and mentorship sessions provided to 70+ engineers.
- Conduct bi-weekly system architecture, microservices, and AI adoption masterclasses provided to 70+ engineers.
- Mentored 15+ junior & mid-level developers in backend architecture patterns, Kafka event-driven pipelines, and production debugging.
- Standardized team PR review processes, automated CI/CD checks, and Architecture Decision Records (ADRs) to accelerate onboarding.
SKILLS
AI & Agentic Systems
Agentic AI
Gen AI
Claude Code
Cursor
Antigravity
n8n
Prompt Engineering
ChatGPT
Rasa
Microsoft Bot Framework
Programming Languages
Python
Node.js
TypeScript
JavaScript
C
Java
Shell
API & Web Development
REST
GraphQL
FastAPI
Django
Flask
Express
Supabase
React
GraphQL
FastAPI
Django
Flask
Express
Supabase
React
Data & Analytics
Power BI
Data Analysis
Deep Learning
Machine Learning
Custom NLP
Data Clustering
Database Management
PostgreSQL
MongoDB
Redis
MySQL
MSSQL
Firebase
DevOps & Deployment
Docker
Kafka
Jenkins
Git
GitHub
GitLab
Linux
Postman
Design & Multimedia
Figma
Canva
Photoshop
Lightroom
Illustrator
Blender
PROJECTS
01
Customer Experience Platform
Lead Engineer & Solution Architect
Node.js
TypeScript
Python
Kafka
SQL
NoSQL
Firebase
Dynamics 365
Modernized enterprise CXP platform with 18+ microservices enabling onboarding, billing, payments & order lifecycle operations. Improved API response times by 30%.
- Modernized enterprise CXP platform with 18+ microservices enabling onboarding, billing, payments & order lifecycle.
- Improved API response times by 30% via TypeScript migration & optimized service orchestration.
- Engineered unified portals for Customers, Enterprise, Admin, Sales & Support teams, improving assistance workflows and resolution speed.
- Delivered analytics dashboards driving data-backed decision making.
- Integrated with Salesforce & Dynamics 365 and secure Firebase RBAC for enterprise identity control.
02
Event-Driven Notification Platform
Lead Engineer & Technical Architect
TypeScript
Kafka
PostgreSQL
MongoDB
Dynamics 365
Kibana
Architected a high-availability, event-driven notification system supporting millions of annual events with 98%+ delivery SLA across SMS, Email, Push & WhatsApp.
- Architected a high-availability, event-driven notification system supporting millions of annual events with 98%+ delivery SLA.
- Built automated & scheduled multi-channel delivery (SMS, Email, Push, WhatsApp) with intelligent routing via Kafka.
- Delivered observability dashboards for delivery performance, message tracking & operational analytics.
- Led core development & continuous enhancements for 2.5 years, ensuring scalability & cross-platform adoption.
03
Multi-Tenant Chatbot Automation Platform
Core Engineer
Rasa
Python
Django
FastAPI
Bot Framework
OAuth
Power BI
Designed and implemented an enterprise-grade Conversational AI platform enabling rapid chatbot deployment across healthcare & telecom — reducing hospital call center load by 40%.
- Designed an enterprise-grade Conversational AI platform enabling rapid chatbot deployment across healthcare & telecom before LLM-based automation emerged.
- Delivered secure, scalable digital assistance — from appointment scheduling to medical report access, medication guidance & real-time care status.
- Reduced hospital call center load by 40% through intelligent self-service chatbot automation.
- Integrated Rasa & Bot Framework for custom NLU implementation and superior intent recognition.
PERSONAL PROJECTS
GymFlow
PWA
JavaScript
No-Server
Free, installable web app for independent gyms and studios to manage members, payments, and attendance without any server infrastructure.
Copilot LLM Wiki
Copilot
Knowledge Graph
Markdown
Copilot-native personal knowledge graph system to ingest, query, interlink, and navigate your second brain using generative AI.
Card Crew
Collaboration
Kanban
Workspace
A collaborative workspace and card-based management system designed for seamless task orchestration and team tracking.
Paatalashala
Telugu
Culture
Interactive Audio
Immersive web experiences representing the music, soundscapes, and atmosphere of familiar Telugu cultural places and situations.
Superpowers for Antigravity
Agentic Framework
Methodology
Tooling
An agentic skills framework and software development methodology tailored for high-autonomy AI coding agents.
