Hi there, @compr1426!
Currently, Jetpack Forms doesn’t include a built-in auto-reply feature that sends an email back to the person who submits the form. The email notifications are designed to go to you (the site owner), so you’re alerted about new submissions.
That said, Jetpack Forms does offer a couple of ways to give your visitors immediate feedback after they submit a form:
- Show a confirmation message: you can customise the text that appears on-screen right after submission. This is a great place to say something like “Thanks! We’ve received your message and will get back to you within 24 hours.”
- Redirect to a thank-you page: you can send submitters to a custom page on your site after they submit the form, which gives you full control over what they see next.
Both of these options are available in the Form block’s settings sidebar under Submission settings when you select the form in the editor.
If you specifically need an email sent to the submitter, this would require custom development. For example, using Jetpack’s developer hooks to trigger a wp_mail() call upon form submission. You can find more about available hooks in the Jetpack Contact Form Customization developer docs.
Alternatively, some other form plugins offer this as a built-in feature. Please note that custom code and third-party plugins would fall outside the scope of what we can support here 🙂
I hope that helps point you in the right direction! Let us know if you have any other questions.
