News

Diversity and InclusionHuman ResourcesIBM

Apr 15, 20266 mins

Nvidia announces quantum AI models

By Thor Olavsrud

Apr 14, 20264 mins

Artificial IntelligenceNvidiaQuantum Computing

Salesforce to acquire Doti to boost AI-based enterprise search via Slack

The acquisition will help Salesforce execute its vision of combining Slack and Agentforce to offer more automation to its users across its own products, analysts say.

Artificial Intelligence Mergers and Acquisitions Salesforce

Nov 14, 2025 4 mins

Agentic AI opens door to new ID challenges: Report

Rubrik Zero Labs contends the rise of identity driven attacks ‘is changing the face of cyber defense.’

Artificial Intelligence Identity and Access Management Security

Nov 13, 2025 8 mins

Make boards responsible for AI failures, banking regulator suggests

Singapore’s financial regulatory authority has floated a tough new AI risk management regime that could become a model for other countries.

By John E. Dunn

Nov 13, 2025 5 mins

Financial Services Industry IT Governance Markets

Companies skipping SAP’s Joule AI in challenging S/4HANA transition

According to a recent survey, six out of 10 companies are not taking advantage of SAP’s AI agents when migrating to S/4HANA due to the enormity of the transformation.

By Manfred Bremmer

Nov 10, 2025 6 mins

ERP Systems Generative AI SAP

Microsoft lets shopping bots loose in a sandbox

Simulation environment called Magentic Marketplace is designed to safely examine how AI agents interact with humans and each other.

Artificial Intelligence E-commerce Software Microsoft

Nov 7, 2025 8 mins

SAP to offer concessions to the EU over antitrust probe into ERP support practices

The European Commission is reviewing SAP’s proposed remedies to address concerns over restrictive licensing and support terms for legacy ERP systems.

ERP Systems Enterprise Applications Software Licensing

Nov 7, 2025 4 mins

Five takeaways from SAP TechEd Berlin

The ERP giant’s annual event, which wound up on Thursday, wove AI into everything — but there were also big changes in software certifications and some hints at how SAP is thinking about future technologies to remain relevant.

Certifications Data Integration Quantum Computing

Nov 6, 2025 4 mins

SAP Snowflake is now a solution extension for SAP Business Data Cloud.

Cloud Computing Cloud Storage SAP

Nov 5, 2025 5 mins

IBM to cut thousands of jobs as Red Hat growth slows

The workforce reduction is designed to streamline operations rather than signal financial distress, according to analysts.

IT Jobs Markets Technology Industry

Nov 5, 2025 5 mins

SAP shakes up its certification process

The ERP giant is shifting away from multiple-choice questions toward a new model centered on real-world environments, starting with new formats for six certs rolled out at TechEd this week in Berlin.

Careers Certifications SAP

Nov 4, 2025 5 mins

India tech pay plunges 40%, signaling a shift in offshoring dynamics

With engineering compensation now trailing Brazil and Mexico, India’s tech labor market faces pressure from rising global demand for AI and cybersecurity skills.

By Prasanth Aby Thomas

Nov 4, 2025 5 mins

Careers IT Jobs Outsourcing

SAP customers not sold on S/4HANA ROI

Concerned about subscription price increases, the ERP giant’s client base is having difficulty making the business case to upgrade to the cloud, new survey finds.

By Grant Gross

Nov 4, 2025 5 mins

ERP Systems SAP SaaS

AWS makes $40 billion play for Asia-Pacific AI market

The US cloud giant’s infrastructure investments through 2028 aim to capture and bolster AI agent development at companies in 14 APEC economies.

By 이지현

Oct 30, 2025 3 mins

Amazon Web Services Cloud Computing IaaS

Oracle’s cloud strategy an increasingly risky bet

It could be a concern for enterprise CIOs as well as for creditors due to ‘profound change in the company’s capital posture.’

Artificial Intelligence Data Center Oracle

Oct 29, 2025 5 mins

ServiceNow’s Apriel 2.0 promises smarter AI with less hardware — but offers no benchmarks

The company also announced integration with Nvidia’s AI Factory for Government, targeting FedRAMP-compliant workflows and public sector modernization.

Artificial Intelligence Enterprise Applications

Oct 29, 2025 3 mins

Microsoft ends volume pricing, potentially costing companies millions

The new cost model takes effect Nov. 1, but experts say Microsoft partners should still have some pricing flexibility as IT leaders look into rightsizing, striking new deals, or alternate solutions.

By Grant Gross

Oct 27, 2025 5 mins

Budgeting Microsoft Software Licensing

Dreamforce 2025: Latest news and insights

Dreamforce 2025 featured more than 1,500 keynotes, sessions, and workshops. While the event covered a wide spectrum of topics, expect Salesforce unveiled its next wave of autonomous AI capabilities.

By Dan Muse and CIO staff

Oct 22, 2025 8 mins

Salesforce Vendors and Providers

Trump’s H-1B fees to drive IT firms to nearshore workers

While the president wants to drive companies to hire more US residents, the more likely outcome is more jobs for IT workers in Mexico, Columbia, and other Latin American countries.

By Grant Gross

Oct 22, 2025 6 mins

H-1B Visas IT Management Outsourcing

AI gold rush sparks backlash against Core Scientific acquisition

The major speed bump in CoreWeave’s $9B acquisition of Core Scientific is an indication that data center merger mania may have peaked.

Artificial Intelligence Data Center High-Performance Computing

Oct 21, 2025 3 mins

Uber wants to become the ‘Uber’ of data labeling

Launches pilot in the US in which drivers complete digital tasks to help enterprises scale up their AI efforts.

Artificial Intelligence Data Management Uber

Oct 16, 2025 4 mins

BlackRock’s $40B data center deal opens a new infrastructure battle for CIOs

As the data center market consolidates and hyperscalers buy up capacity years in advance, IT leaders must adopt new strategies to secure compute power.

Artificial Intelligence Data Center Mergers and Acquisitions

Oct 16, 2025 5 mins

Oracle supercharges AI Agent Studio to rival Microsoft, Google, and Salesforce

With new features like agent-to-agent collaboration, multi-LLM orchestration, and enterprise-grade governance, Oracle positions its platform as a serious contender in the AI automation race.

Artificial Intelligence Oracle Vendors and Providers

Oct 15, 2025 5 mins

Oracle: Latest news and insights

Here’s what you need to know about the database and enterprise software vendor’s latest product and company news.

By CIO staff

Oct 14, 2025 20 mins

Markets Oracle Technology Industry

Salesforce updates its agentic AI pitch with Agentforce 360

The next release of Agentforce will provide a platform for building, deploying, and controlling agents to power the agentic enterprise, with Slack as the front end.

Artificial Intelligence Salesforce Slack

Oct 13, 2025 7 mins

Forrester: EU cloud sovereignty unrealistic for 2026

Economic constraints will continue to prevent European companies from pursuing their technological independence more strongly in the coming year, Forrester analysts contend.

By Manfred Bremmer

Oct 13, 2025 3 mins

Cloud Computing Compliance Generative AI

AI first: The EU’s new AI strategy

In the global race for AI supremacy, the EU is launching a massive dual initiative with billions of dollars to be invested to promote AI use.

By Jürgen Hill

Oct 10, 2025 5 mins

Artificial Intelligence Government IT

Salesforce brings agentic AI to IT service management

The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service graph to automate ITSM.

By Thor Olavsrud

Oct 9, 2025 4 mins

Artificial Intelligence ITSM Salesforce

Teradata aims to turn data into action with Autonomous Customer Intelligence agents

Enterprises can have Teradata design a system to suit their needs.

Artificial Intelligence Data Management

Oct 7, 2025 2 mins

NetSuite unveils NetSuite Next, expands SuiteCloud Platform adding AI

The core component of the update is a natural language AI assistant called Ask Oracle.

Artificial Intelligence ERP Systems NetSuite

Oct 7, 2025 6 mins

Oracle’s agentic AI push in Fusion Cloud CX offers embedded automation for CX leaders

With pre-built agents for lead scoring, quote generation, and service triage, Oracle aims to boost operational efficiency and offer embedded automation, without requiring custom agent frameworks.

Artificial Intelligence Enterprise Applications

Oct 7, 2025 5 mins

US Supreme Court rejects SAP appeal, paving the way for Teradata antitrust trial

The decision revives claims that SAP illegally tied its enterprise apps to its database tech, setting up a 2026 trial that could reshape how vendors like Oracle, Microsoft, and Salesforce bundle software.

By Prasanth Aby Thomas

Oct 7, 2025 3 mins

Enterprise Applications SAP

SAP sets timeline to replace SuccessFactors recruiting module with SmartRecruiters

The consequences of SAP’s acquisition of SmartRecruiters, announced in August, will take years to ripple through.

Oct 6, 2025 2 mins

HRIS Hiring SAP

SAP’s role-aware Joule Assistants will partner with workers

SAP announced more than 40 new agents, new clouds, and new tools for finance and supply chain at its inaugural SAP Connect event.

Artificial Intelligence ERP Systems SAP

Oct 6, 2025 5 mins

Uber looks to augment its data labeling expertise with acquisition of Segments.ai

Belgian firm brings LiDAR data annotation into the mix.

By Maxwell Cooter

Oct 3, 2025 3 mins

Artificial Intelligence Generative AI

Salesforce Trusted AI Foundation seeks to power the agentic enterprise

Salesforce has unveiled new innovations for the Salesforce Platform, Data Cloud, MuleSoft, and Tableau in its bid to become the central operating system for the enterprise AI ecosystem.

By Thor Olavsrud

Oct 2, 2025 4 mins

Artificial Intelligence Enterprise Applications Salesforce

OpenAI looks to tie purchasing in with AI searches

But analysts say that there are hurdles to overcome before widespread adoption could occur.

By Maxwell Cooter

Sep 30, 2025 5 mins

Artificial Intelligence Generative AI Industry

ServiceNow’s AI Experience is an agentic AI UI for the Now Platform

The new multilingual, multimodal interface will embed AI agents in workflows, ServiceNow said.

CRM Systems Generative AI ServiceNow

Sep 30, 2025 6 mins

31% of IT leaders waste half their cloud spend

Cloud cost overruns are an increasingly common issue for organizations across all industries. Straightforward solutions exist, but they require changes in culture, not just tech.

Budgeting Cloud Computing IT Management

Sep 30, 2025 6 mins

HSBC tests quantum computing in simulated trading environment

Quantum computing delivered better performance than classical computing for this application, but still needs refining before being used in production.

By Maxwell Cooter

Sep 26, 2025 4 mins

Banking Financial Services Industry Quantum Computing

Policy drive puts Indian enterprise software on a collision course with global giants

New Delhi’s procurement push is giving Indian vendors fresh momentum, raising questions for companies like Microsoft, Oracle, and SAP.

By Prasanth Aby Thomas

Sep 26, 2025 6 mins

Enterprise Applications Risk Management

SAP targeted by EU antitrust investigation of its ERP support services

The European Commission wants SAP customers to have the flexibility to mix and match maintenance and support contracts for each on-premises ERP instance.

By Peter Sayer

Sep 25, 2025 5 mins

ERP Systems Laws and Regulations SAP

MuleSoft launches Agent Fabric to tackle agent sprawl and unify enterprise AI workflows

With tools like Agent Registry, Broker, Visualizer, and Governance, MuleSoft aims to centralize control over fragmented agent ecosystems, helping enterprises scale AI securely and efficiently across platforms.

Sep 25, 2025 4 mins

Generative AI Salesforce

Product changes likely as Oracle faces an estimated 10,000 more layoffs by year end

The cuts will likely hit new apps and functionality the hardest, but analysts are divided on how legacy applications will fare.

Artificial Intelligence Generative AI Oracle

Sep 24, 2025 5 mins

Amazon and SAP partner on data sovereignty platforms to offer better oversight

Two systems are better than one, say vendors. But what about vendor lock-in?

By John E. Dunn

Sep 24, 2025 1 min

Amazon Web Services Cloud Computing SAP

Google Cloud adds features to Colab to boost data scientists’ productivity

Data scientists won’t need to switch tools as often, Google said.

Analytics Data Science Google Cloud Platform

Sep 24, 2025 3 mins

Proposed H-1B changes could redefine global talent acquisition

DHS issues a notice that would favor higher skilled and higher paid applicants as part of proposed system overhaul.

Careers H-1B Visas Laws and Regulations

Sep 23, 2025 5 mins

SAP offers concessions to EU regulators to avert an antitrust probe into ERP practices

With potential fines exceeding $3.7 billion, SAP’s move comes amid parallel lawsuits in the US and Germany, and growing scrutiny of its dominant position in mission-critical enterprise software markets.

Enterprise Applications SAP Technology Industry

Sep 23, 2025 5 mins

Oracle appoints two CEOs, but the power still rests with Larry Ellison

Although the CEOs were announced as equals, a SEC filing revealed one received more than twice the stock options.

IT Leadership Oracle Technology Industry

Sep 22, 2025 7 mins

The H-1B math: How a $100,000 fee changes enterprise IT economics

Analysts expect companies to accelerate offshore delivery models and restructure vendor contracts rather than absorb the new visa costs.

IT Management Industry Outsourcing

Sep 22, 2025 6 mins

IT leaders see 18% reduction in IT workforces within 2 years

Automation and AI are cited as contributing to a projected drop in IT payroll, but shifts in IT talent sourcing strategies toward greater flexibility may be playing a much larger role.