Senior Manager HRBP - Shared Services

Our Story

J.Crew gets you dressed every day, for every occasion.

Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no wonder we’ve been in your closet for four decades and counting.

Today, we continue to do the classics our way, inspiring not only how you shop but how you define your personal style. Our commitment runs deeper than just making great clothes—we’re proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility that makes us who we are.

Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace.

In partnership with the VP of Human Resources, this role drives the people strategy for J.Crew’s corporate workforce. The ideal candidate will serve as a strategic collaborator, ensuring HR initiatives align with and support business objectives. This position leads the implementation of HR programs that enable meaningful change across designated business units and will support the following client groups: Shared Services and Product & Sourcing,

Primary responsibilities include:

• Partner with business leaders to advance the people strategy across assigned business units, with primary focus on Talent Management & Development, Performance Management, Succession Planning, Diversity, Equity & Inclusion (DEI), and Change Management
• Serve as a strategic advisor to leaders on people-related decisions, providing forward-thinking guidance on the business implications of organizational and talent choices for shared services and product & sourcing client groups
• Coach and develop business partners to strengthen their leadership capabilities
• Proactively identify and recommend solutions for talent, organizational, and workforce challenges to HRBP and senior business leaders
• Lead implementation of company-wide HR programs, ensuring relevance to business needs and alignment with organizational goals; provide actionable feedback to HR leadership on evolving business requirements
• Drive talent planning processes across assigned business units
• Assess organizational health, diagnose potential risks, and develop mitigation strategies for assigned business units; collaborate with Associate Relations as needed
• Champion organizational values and culture throughout the business
• Serve as the HR expert for all employee relations matters, including compliance, performance management, policy interpretation, and coordination with other HR functional areas
• Monitor retail industry trends to provide timely insights and recommend strategic actions

Key Competencies

• Plans and Aligns- breaks down objectives into appropriate initiatives and actions
• Courage- provides direct and actionable feedback
• Drives Vision and Purpose- explains the why’s to create organization-wide energy and buy in
• Drives Results- has a strong customer service approach to providing solutions; pushes self and others to achieve results

Candidate Profile

• An experienced human resource professional with at least 10 years of experience, retail experience required. Preferred experience supporting Production & Sourcing
• Passion and drive to create a culture of diversity, inclusivity, collaboration and teamwork
• Strong understanding of HR functions, methods, strategies, procedures, and policies.
• Track record of building relationships, coaching and leading groups through all aspects of people management.

We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams.

Benefits + Perks

• Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.
• Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).
• Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.
• Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.
• Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.

Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law