Best Practices for Remote Team Meetings

I'm often the last to speak in a group meeting, even though I have a lot to say. It's because I wear hearing aids. Many meetings have "organic" conversations where participants jump in or unmute to speak. In these types of conversations, I don't know when there's a real opening to speak. When I take a chance and start speaking, sometimes someone else is speaking at the same time. I might not have heard them or I may have had a delayed interpretation of the sound. This creates a situation where I'm speaking over someone else, but I'm not doing it on purpose, and that's not something I would ever want to do. Rather than take a chance by jumping in, now I raise my hand (virtually or in person), type in the chat, or tell someone near me I have something to add. When speaking space is created for me, then I feel pressure to say everything I need to say in that moment and to make my moment count because it'll typically be a while before I get to speak again. This is stressful. Sometimes I even miss my moment to say what I want to say, and the meeting moves on. What works much better for me is when meetings and group conversations are truly *facilitated* and when equitable participation is prioritized. Want to be better at this? Here are some ideas you can try: - Ask everyone to use the raise hand button, call on people in order - Create space for speakers you haven't heard from yet. Ask: "Is there anyone who hasn't had a chance to speak yet who would like to add something?" - Check the chat and include chat contributions in the verbal conversation - Get comfortable with silence and don't move onto another topic too quickly What are your thoughts on this? Do you have any other suggestions? #Inclusion #Disability #Meetings

Neurodiversity 101: Making meetings more neuroinclusive Meetings are meant to bring people together to share ideas, make decisions, and build connection. Yet, for many neurodivergent colleagues and often for others too meetings can be overwhelming, confusing, or simply unproductive. Have you ever been to a meeting and wondered why you were there or what was expected of you? Whether online or in person, more inclusive meetings benefit everyone. They create clarity, structure, and safety for diverse thinkers to contribute meaningfully. Here’s how to make meetings more neuroinclusive: 1. Clarity before you start Share the purpose, agenda, timing, and who’s attending where possible in advance. Make clear if attendance is optional or essential and what preparation, if any, is expected. Sending materials early gives everyone time to process and plan. 2. Structure supports inclusion Outline how questions will be handled and what turn-taking looks like. Minute key actions and share them promptly. End by explaining what happens next. Predictability reduces anxiety and ensures accountability. Be aware of the 'quiet ones' in the room and ensure everyone can participate. 3. Inclusive communication Use clear, plain language avoid “acronym fests.” Pause regularly to check understanding and invite clarification. Remember, silence doesn’t mean disengagement; some people need more time to formulate ideas. Some people may need time after the meeting to come back with their responses too. 4. Online inclusivity Show participants how to use platform features like captions, transcripts, or chat. Encourage written contributions and offer the option to keep cameras off to reduce sensory load/allow movement/ or just not seeing your own face all the time! Provide recordings or transcripts afterwards so people can review at their own pace. 5. Make space for every voice Avoid putting people on the spot. Allow time after the meeting for those who prefer to reflect before responding. Remember: the “quiet ones” may hold the most valuable insights. **Small changes, big impact Microaggressions — such as dismissing someone’s idea or using “humour” that excludes can and do erode trust. Inclusion grows when meetings feel psychologically safe and respectful. Neuroinclusive meetings are not just a “nice to have.” This is a universal design concept in action. They are cost-effective, efficient, and fair improving engagement, retention, and creativity. When everyone can contribute in their own way, we get better decisions and stronger teams. 🟣 Inclusion isn’t about changing people. It’s about changing the conditions so people can thrive. Can you add any other ideas of what works too?

I am regularly asked this question: What are some practical ways you can help quieter people speak up in meetings, and draw out their valuable contributions? It’s an important question, because there are many reasons why people may not speak up. It is dangerous to assume that they have nothing to contribute. Some may feel that it’s rude to interrupt, feel anxious when under pressure to think on the spot, are unable to find a gap in a group of louder people, or have some other reason to not speak up. If you are a leader or chairing a discussion, there are things you can do to ensure quieter voices are heard. Here are three practical things that you can do at your next meeting: 1 Inform people of the discussion topic ahead of time. Quieter people can feel anxious and freeze up when put up on the spot. They may need time to think through things before sharing them. Providing background material beforehand allows them to be ready to share during the meeting. It is very likely their ideas will be well thought through and valuable. 2. Actively create space, especially if others are noisy. Quiet people can struggle to interrupt - they may feel it's impolite, need more time to interject, or their quieter voices may be drowned out. You can come up with a pre-arranged signal that people can use if they want to say something - such as a raised hand - and invite them to talk. You can also keep track of who has talked and who hasn’t, and invite anyone who hasn’t talked to do so. 3. Invite people to share things with you after the meeting. Just as quieter people may need time to assemble their thoughts before a meeting, they may think about things that were raised during the meeting, and have even more to contribute after reflecting. Invite people to talk to you some time afterwards. Then in the next meeting, bring up their contribution and invite them to share further. These three strategies are not overly time consuming, nor do they take much effort. However, they can have a significant impact on your quieter people feeling heard and included, and on how much value your organisation gains from their contribution. The ability to create space for quieter voices is an important inclusive leadership skill. Noticing and inviting quieter voices will likely add diverse perspectives to your discussions. How consciously do you create space for quieter people to be heard? #inclusion #listeningskills #management #inclusiveleadership #diversityandinclusion

Hybrid Meetings ≠ Inclusive Meetings. I’ve lived it - and here’s 5 practical tips to ensure everyone has a voice, regardless of location. I spent more than 10,000 hours in hybrid meetings while as a remote leader for The Clorox Company. I was often the 𝘰𝘯𝘭𝘺 remote attendee - while the rest of the group sat together in a conference room at HQ. Here’s what I learned the hard way: 𝗠𝗲𝗲𝘁𝗶𝗻𝗴𝘀 𝗱𝗼𝗻’𝘁 𝗷𝘂𝘀𝘁 𝗺𝗼𝘃𝗲 𝘄𝗼𝗿𝗸 𝗳𝗼𝗿𝘄𝗮𝗿𝗱, 𝘁𝗵𝗲𝘆 𝘀𝗵𝗮𝗽𝗲 𝘁𝗲𝗮𝗺 𝗰𝘂𝗹𝘁𝘂𝗿𝗲... ...by showing who gets heard, who feels seen, and who gets left out. If you're leading a distributed or hybrid team, how you structure your meetings sends a loud message about what (and who) matters. 𝟱 𝘁𝗶𝗽𝘀 𝗳𝗼𝗿 𝗱𝗲𝘀𝗶𝗴𝗻𝗶𝗻𝗴 𝗺𝗼𝗿𝗲 𝗲𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲 𝗮𝗻𝗱 𝗶𝗻𝗰𝗹𝘂𝘀𝗶𝘃𝗲 𝗵𝘆𝗯𝗿𝗶𝗱 𝗺𝗲𝗲𝘁𝗶𝗻𝗴𝘀: 1️⃣ 𝗗𝗲𝘀𝗶𝗴𝗻𝗮𝘁𝗲 𝗮 𝘀𝘁𝗿𝗼𝗻𝗴 𝗳𝗮𝗰𝗶𝗹𝗶𝘁𝗮𝘁𝗼𝗿 – who will actively combat distance bias and invite input from all meeting members 2️⃣ 𝗔𝘀𝘀𝗶𝗴𝗻 𝗮 𝗽𝗿𝗼𝗱𝘂𝗰𝗲𝗿 – to monitor the chat and the raised hands, to launch polls and to free up the facilitator to focus on the flow 3️⃣ 𝗘𝘃𝗲𝗿𝘆𝗼𝗻𝗲 𝗹𝗼𝗴 𝗶𝗻 - so that there is equal access to the chat, polls, and reactions 4️⃣ 𝗕𝘂𝗱𝗱𝘆 𝘀𝘆𝘀𝘁𝗲𝗺 – pair remote team members with in-room allies to help make space in the conversation and ensure they can see and hear everything 5️⃣ 𝗣𝗿𝗲𝗽 𝗮 𝗯𝗮𝗰𝗸𝘂𝗽 𝗽𝗹𝗮𝗻 – be ready with a Plan B for audio, video, or connectivity issues in the room 𝘞𝘢𝘯𝘵 𝘵𝘰 𝘵𝘢𝘬𝘦 𝘵𝘩𝘪𝘴 𝘦𝘷𝘦𝘯 𝘧𝘶𝘳𝘵𝘩𝘦𝘳? 𝗧𝗿𝘆 𝗮 𝗗𝗶𝗴𝗶𝘁𝗮𝗹-𝗙𝗶𝗿𝘀𝘁 𝗺𝗲𝗲𝘁𝗶𝗻𝗴. If even one person is remote, have everyone log in from their own device from their own workspace to create a level playing field. 🔗 𝗚𝗲𝘁 𝗺𝗼𝗿𝗲 𝘁𝗶𝗽𝘀 for creating location-inclusive distributed teams in this Nano Tool I wrote for Wharton Executive Education: https://lnkd.in/eUKdrDVn #LIPostingDayApril

🤐 "Dead Air" on Zoom? It’s Not Disengagement — It’s Cultural. 🌏 Your global team is brilliant, but meetings are met with silence. You ask for input, and… nothing. It’s not that they don’t care. It’s cultural. In many cultures, challenging a leader publicly can feel disrespectful. Speaking up might risk "losing face." So, instead of collaboration, you get cautious nods, and critical ideas die quietly. 💥 The cost? Missed feedback, hidden conflicts, derailed timelines, and talent feeling unseen and unheard. But it doesn’t have to be this way. 🚀 Here’s how to encourage real participation and build trust across cultures — starting today. 1️⃣ Invite opinions privately first. Many cultures value privacy and may hesitate to disagree publicly. Before the meeting, send out an agenda and ask for input by email or private chat. This gives team members time to reflect and feel safer sharing. 2️⃣ Create "round robin" sharing moments. During the call, explicitly invite each person to share, one by one. Use phrases like: "I’d love to hear a quick insight from everyone, no wrong answers." This reduces the fear of interrupting or "stepping out of line." 3️⃣ Model vulnerability as a leader. Share your own uncertainties or challenges first. For example: "I’m not sure this is the best approach — I’d really value your perspective." When you show it’s safe to be open, your team will follow. 4️⃣ Acknowledge and validate contributions publicly. After someone shares, affirm them clearly. For example: "Thank you for that perspective — it really helps us see this from a new angle." This builds psychological safety and encourages future participation. 5️⃣ Use cultural "mirroring" techniques. Mirror verbal and non-verbal cues appropriate to different cultures (e.g., nodding, using supportive phrases). Show respect for varying communication styles instead of forcing a "one-size-fits-all" dynamic. ✨Imagine meetings where every voice is heard and your team’s full potential is unlocked. Ready to stop the silence and turn diversity into your superpower? #CulturalCompetence #GlobalLeadership #InclusiveTeams #PsychologicalSafety #CrossCulturalCommunication 

Have you ever felt like the spark of genuine connection gets lost through a screen? Remote work offers flexibility, but it can also create a sense of isolation. We often assume that productivity follows naturally, but without intentional culture-building, our teams might end up feeling like a series of disconnected voices rather than a unified group. In my own experience, setting aside time for informal virtual hangouts—whether it's a weekly coffee chat or an online game session—has made a world of difference. It wasn't just about killing time; it was about building trust and showing that behind every email is a real person with thoughts, quirks, and stories. Here are a few culture-building tips for remote teams: • 𝗦𝘁𝗮𝗿𝘁 𝘄𝗶𝘁𝗵 𝘀𝗺𝗮𝗹𝗹 𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗰𝗵𝗲𝗰𝗸-𝗶𝗻𝘀: A quick question like “How's your day going?” can open up conversations that lead to lasting bonds. • 𝗖𝗲𝗹𝗲𝗯𝗿𝗮𝘁𝗲 𝘄𝗶𝗻𝘀 𝗮𝗻𝗱 𝗰𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲𝘀: Recognize not just professional achievements but also the obstacles team members overcome. It demonstrates collective resilience. • 𝗘𝗻𝗰𝗼𝘂𝗿𝗮𝗴𝗲 𝗶𝗻𝗳𝗼𝗿𝗺𝗮𝗹 𝗶𝗻𝘁𝗲𝗿𝗮𝗰𝘁𝗶𝗼𝗻𝘀: Create dedicated channels or virtual spaces where team members can share non-work experiences—music, recipes, or even pet stories foster genuine connection. • 𝗛𝗼𝘀𝘁 𝗿𝗲𝗴𝘂𝗹𝗮𝗿 𝘃𝗶𝗿𝘁𝘂𝗮𝗹 𝗺𝗲𝗲𝘁-𝘂𝗽𝘀: This can be structured (team meetings with a twist) or unstructured social hours where the conversation flows naturally. What are your go-to strategies for creating a strong remote culture? Share your experiences or tips in the comments—I’d love to learn how you’re making remote work feel like home.

✨ I work from home about 90%+ of the time and have team members in 5 cities around the province – all of whom primarily also work from home.   A fellow HR leader reached out to me recently – she started in a new role, leading a remote team for the first time, and wanted to know if I had any advice. I prefaced our conversation by telling her that I by no means have it all figured out 🫠 … and still have TONS to learn and tweak. But here are 6 things I have put in place (and try to stick to as much as possible) that have really helped our team succeed in our remote reality. None of these are groundbreaking - but they work 😎     1.      Regular 1-1 meetings with all direct reports. 💞 Depending on your field of work, weekly or bi-weekly works best. And most importantly – do. not. skip. them. Make them a top priority on your agenda. And if you have to reschedule, give plenty of notice and let them know before moving the invite. 2.      Crystal clear workplan, deliverables and expectations. 🏅 Nothing makes someone feel isolated more than not knowing what they are supposed to be working on or if what they ARE working on is the "right" thing. 3.      Team “Watercooler” chat. 💬 Create a shared space on Teams or whatever message application is used by your organization, as a spot where team members can chat more socially – a literal virtual water cooler. No direct work talk. Just a place to share puppy pictures, recipes and silly stories. 4.      Meetings with structure and a clear purpose. ❤️🔥 Our 1-1 meetings have an agenda (personal catch up, operational items, quarterly key deliverables updates) so that team members know what I am expecting from them when we meet. I also ask that they schedule separate meetings if they wish to talk through more complex projects or deliverables so we can have a singular focus when needed. 5. (If possible) schedule regular in person collaboration days. 👯♀️ I understand that for some teams this is geographically impossible. But if you are like me and have a team that is dispersed within a couple hours radius – find a space to meet up. And it does not need to be a traditional office – a co-working space, a cheap rental location, and if you are a close team – maybe even somebody’s home. 6. (This one is for you 😉) Create clear boundaries and expectations with regards to communication and response times. Working remotely also means never ending teams messages – not having to walk down a hallway to ask a question and having the ability to instantly message any and every thought. This can feel overwhelming as a people leader. We feel we need to answer every message right away, to be a responsive and attentive boss... Constantly interrupting our own work or deep thinking. Speak openly with your team about what they can expect from you and how to communicate with you when it’s a true “emergency” or critical item. A #leadingaremoteteam #workfromhome #connection #clearexpectations

"We’re fine… it’s just remote work making things feel off." As The HRologist, I hear this from leaders all the time. I get it - it’s a comforting thought. Let’s be honest: remote work didn’t create poor communication or simmering conflicts, or disengagement. It simply amplified what was already there. Think of hybrid work as an X-ray for your organisation's community. The distance strips away the “quick chats” and friendly nods that skimmed over cracks in trust and connection. Suddenly, those hairline fractures aren’t so invisible. Those cracks quietly erode productivity, innovation, and retention. 📊 Gallup reports that only 36% of employees feel engaged at work, a figure stagnating (or worse, slipping). Behind those numbers is something I call “human debt” - the accumulated disconnection when people don’t feel seen, heard, or safe. ✨ The good news? You can fix this over time; it'll take more than another awkward virtual quiz hour on a Friday afternoon. 🌱 5 Human-Centred Steps to Rebuild Trust & Connection 🌟 1. Start with Psychological Safety Your team reflects you. Show your humanity first - share your missteps and learnings. It signals it’s safe to take risks and grow. 🌟 2. Make Connection Intentional Hallway chats are gone, but “wins & wobblies” check-ins create intentional space for empathy. Not a performance review—a pause to be human together. 🌟 3. Set Communication Boundaries No more 10pm Teams pings. Create clear norms that respect your team’s nervous systems (and yours). Rested people work smarter. Slowing down helps us go a little faster. 🌟 4. Build One-to-One Moments A simple, agenda-free 15-minute coffee chat can spark trust and surface insights no dashboard ever will. 🌟 5. Address Conflict Early (and Kindly) Conflict isn’t bad. Avoided conflict is. Equip yourself with “I feel… when… because…” conversations to stop small issues from festering into toxicity. As The HRologist, I help leaders like you design workplaces where human connection becomes your competitive advantage. Because when people feel safe, seen, and supported, they don’t just perform better. They stay. They innovate. They thrive. ✨ If you’re ready to move beyond surface-level “engagement fixes” and create lasting cultural change, let’s talk. 📩 DM me or comment “connection” and I’ll send you a few ways we can work together. 💬 Leaders: What’s one small, intentional step you’ve taken to strengthen human connection in your team? #Leadership #HR #TeamCommunity #PsychologicalSafety #HybridWork #TheHRologist

I’ve been leading #remote teams for 17+ years, and I know firsthand that building strong bonds within the team doesn’t happen as organically as it might in an office. Remote work makes fostering meaningful connections more challenging—it just does. Stevie Case and I discussed this challenge on my podcast, and here’s what we’ve found works: 𝗙𝗼𝘀𝘁𝗲𝗿 𝗮 𝗰𝘂𝗹𝘁𝘂𝗿𝗲 𝗼𝗳 𝘁𝗿𝘂𝘀𝘁 𝗮𝗻𝗱 𝗼𝗽𝗲𝗻𝗻𝗲𝘀𝘀. Build an environment where people feel comfortable sharing ideas, feedback, and wins. At SalesRoads, for example, we create opportunities for team intros to encourage connection across departments and recognize individual contributions in creative ways. 𝗦𝗽𝗮𝗿𝗸 𝗰𝗼𝗻𝗻𝗲𝗰𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗲𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁. Be intentional about creating moments of connection—virtual game days, where the team hangs out and has fun together, or Slack channels like our “Water Cooler,” where people share updates, hobbies, and non-work-related moments. These small efforts help foster a sense of belonging. 𝗕𝗿𝗶𝗱𝗴𝗲 𝘁𝗵𝗲 𝗱𝗶𝘀𝘁𝗮𝗻𝗰𝗲. Steve also pointed out the importance of in-person retreats or offsite. If it's not feasible, focus on consistent virtual touchpoints to keep the team connected. For instance, I have a virtual lunch with every new hire. Just 30 minutes to get to know them and make them feel welcome. Since the key to feeling connected to work lies in feeling connected to the people you work with, it’s on us to intentionally create space for collaboration, trust, and engagement. What have you found works best for building bonds in a remote team? You can find the episode here ⟶ Sell Like A Leader Podcast #salesteam