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Managing my account


Get back into my account

  • Can't sign in to your account
  • Troubleshoot your 2-step verification
  • Reset your password
  • Account recovery for lost email or 2-step verification access

Link a payment method

  • Troubleshooting deposits and withdrawals

Verify my identity

  • EU verification levels
  • The link in my verification email is missing, expired, or invalid
  • Accepted types of ID
  • Why didn't I receive a verification email?
  • Proof of residency documents

Update my account

  • Close your account
  • How can I update my legal name?
  • Update residential address
  • Change your email address
  • Identity Verification FAQ
  • Customer Entity Update
  • Customer Account Update

Manage your account

  • Add an allowlist address
  • Escheatment and unclaimed funds
  • Offboarded Customers: Unclaimed funds
  • Delete a crypto address
  • Withdraw funds from a closed Coinbase account
  • Claim a decedent’s Coinbase account
  • Prohibited regions
  • Peer-to-peer contact management
  • Proof of source(s) of funds and wealth documents
  • Instant Access Savings for GBP
  • Getting started
  • Add a payment method
  • Manage my account
  • Fraud and suspicious activity
  • Trading and funding
  • Privacy and security
  • Taxes
  • Other topics
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