- Date: Thursday 9 October 2025
- Time: 12Pm to 1 PM AEDT
- Where: Live Webinar on Zoom
To receive updates and reminders, register for the webinar now
You can join through Zoom on the day or watch the recording on our YouTube channel after the webinar. Live captioning will be included.
Join us for Intopia’s next free webinar as we delve into why passing WCAG doesn’t always mean your product works for everyone.
Compliance is essential, but true accessibility comes from testing with real people. We’ll explore the gap between ‘compliant’ and ‘usable’, and how disability-led user research helps bridge it.
Hear real world examples, lived experience stories, and practitioner insights on why hands on testing with assistive technology users uncovers what checklists can’t.
Let’s move beyond the checklist and design for real people.
You’ll learn:
- Why WCAG compliance is a starting point, not the finish line
- The unique insights only real users can provide
- Common usability gaps that remain in ‘compliant’ products
- How to gain practical executive support for disability led research
- How to recruit and collaborate with participants with disability respectfully
- The business and brand benefits of going beyond compliance
Whether you’re coding, designing, managing, or setting the strategy, this session is for anyone shaping digital products and services.
Meet the speakers
Ben Moxey
Emerging Technology and Accessibility Manager – Guide Dogs NSW/ACT
Ben drives the adoption of technologies that support people with low vision or blindness and ensures high accessibility standards across Guide Dogs NSW/ACT.
Ben has extensive experience assessing and teaching blindness related assistive technology and is totally blind himself. This everyday practical exposure, combined with professional expertise and a slightly obsessive interest, has enabled him to provide unique accessibility consultation that goes beyond official standards.
Douglas Fogg
Product Accessibility Lead – Australia Post
Douglas Fogg is a leader in digital accessibility who drives change far beyond compliance. As Product Accessibility Lead at Australia Post, he is reimagining how large organisations design and deliver digital services so that inclusion is not an afterthought but a foundation.
His work connects strategy with practice, embedding accessibility into culture, capability, and technology. Doug’s vision is simple: a future where accessible design is the standard and every interaction, online or offline, works for everyone.
Charlii Parker
Senior Inclusive Research Consultant – Intopia
Charlii Parker is a digital accessibility advocate, with a focus on the end user. Charlii firmly believes that truly accessible, inclusive experiences can only be created with input and feedback from end users. She has over 10 years experience working in digital access and inclusion across government, not-for-profit and private enterprise.
Register for the webinar
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Join the webinar
You can join through Zoom on the day.
If you can’t attend, don’t worry. The recording will be available later on Intopia’s YouTube channel.
This webinar will be live captioned.
