469,731 questions with Microsoft 365 and Office-related tags

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CANT SIGN IN IN MICRISOFT 365

CANT SIGN IN ALTHOUGH MY EMAIL IS CORRECT, IT DISPLAY Something went wrong We're sorry, sign-in isn't working right now. But we're on it! Please try again later. If this problem persists, contact your support team and include these technical…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-04-22T12:12:06.1866667+00:00
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ANG KAH HUI 0 Reputation points
edited the question 2026-04-22T13:06:28.85+00:00
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Nam-D 3,545 Reputation points Microsoft External Staff Moderator
2 answers

how do I transfer my 365 to an e-mail that has not been hacked?

My original e-mail I used to sign up for 365 has been hacked (I get 300 e-mail a day), I would like to transfer my yearly 365 to my new outlook e-mail address, how do I do this? all replies can go to ******@live.com

Microsoft 365 and Office | Other
asked 2026-04-22T12:31:03.37+00:00
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William Mitchell 0 Reputation points
answered 2026-04-22T13:06:16.03+00:00
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DaveM121 867.2K Reputation points Independent Advisor
1 answer

Resetting my Microsoft authenticator

My college email won't work anymore and anytime I try and sign in and my Microsoft authenticator wont work. This is exactly what I do, I open the college app I hit the single person login and then put in my email and password that works, then i go to the…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-04-22T12:54:54.67+00:00
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Abby Sherlin 0 Reputation points
edited the question 2026-04-22T13:04:06.02+00:00
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Daniel-Vo 5,320 Reputation points Microsoft External Staff Moderator
1 answer

Subscription

How many devices can I put Microsoft on with my subscription?

Microsoft 365 and Office | Office Online Server
asked 2026-04-22T12:09:03.6833333+00:00
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Janet Morgan 0 Reputation points
answered 2026-04-22T13:03:58.2466667+00:00
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Gabriel-N 16,055 Reputation points Microsoft External Staff Moderator
3 answers

Old Domains.Live.Com Account. Where's the DKIM?

I have a very old domain setup on outlook when it used to be free with domains.live.com Now my emails are not delivered to some inboxes because my DKIM is not set. From where do I find this setting? There's no control panel or admin section anymore. It…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-04-22T12:28:16.5666667+00:00
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Talal Masood 0 Reputation points
answered 2026-04-22T13:03:05.0966667+00:00
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EmilyS726 224.1K Reputation points Independent Advisor
1 answer

Get Previously Purchased Office (Word, Excel, PowerPoint) onto New Computer

My old computer had Microsoft Office, and I regularly used Word, Excel and PowerPoint. I purchased a new computer a few months after my old one was stolen. I saw that I should be able to, through email, somehow disable the one on the old computer and use…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-04-22T10:25:17.1366667+00:00
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Tosh Nika 0 Reputation points
commented 2026-04-22T12:59:40.4666667+00:00
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DaveM121 867.2K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Comment déconnecter un one drive de word

Bonjour j'ai connecter mon compte drive sur word d'un ami et je n'arrive pas à me déconnecter de son appareil, maintenant il a accès a mon one drive et quand il enregistre les document sur le mien. Comment faire pour l'enlever ? je ne comprend pas…

Microsoft 365 and Office | Word | Other | Windows
asked 2026-04-22T12:47:32.2266667+00:00
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Lorenzo 0 Reputation points
accepted 2026-04-22T12:55:45.1933333+00:00
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Lorenzo 0 Reputation points
2 answers

How to login without authenticator

Hello, I am currently unable to log in to my Tenant ID account. While I have the correct username and password, I cannot complete the sign-in process because I do not have access to my authenticator app to receive the verification codes. As a result, I…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-21T11:44:41.0566667+00:00
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Abdelrahman Soliman 0 Reputation points
commented 2026-04-22T12:55:36.1566667+00:00
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Julie Huynh 845 Reputation points Independent Advisor
2 answers

Undo/Redo don't Work in Microsoft Visio

Upon opening a blank Visio document and after adding/modifying an object, the Undo and Redo functions are greyed out and remain so. Product: Microdsoft Visio LTSC Professionnal 2021 Version 2508(build 19127.20622 Office) What's happening? How can I…

Microsoft 365 and Office | Visio | For business | Windows
asked 2026-04-21T08:54:50.7133333+00:00
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CHAVATTE Fabien 0 Reputation points
commented 2026-04-22T12:54:56.8866667+00:00
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Julie Huynh 845 Reputation points Independent Advisor
2 answers

I have no apps - please help. I cannot run my business!!!!!

I migrated my MS 365 Copilot Premium from GoDaddy to Microsoft last week. I was told by Microsoft I could leave my Copilot Add-on licence with GoDaddy but they have now turned everything off and that GoDaddy would release my email to Micorsoft and all…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-04-22T10:46:17.5833333+00:00
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Wendy Rogers 0 Reputation points
answered 2026-04-22T12:53:32.92+00:00
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Julie Huynh 845 Reputation points Independent Advisor
1 answer

My card was billed twice

My subscription renewal was charged twice on my credit card of $163.85 (March 15 and April 1 2026. I would like one of those charges to be cancelled

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-04-22T12:42:10.0666667+00:00
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Sergio Fiorda 0 Reputation points
answered 2026-04-22T12:45:04.5433333+00:00
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Sergio Fiorda 0 Reputation points
1 answer

Sharepoint site issues

Hello, I have created a Sharepoint site where some pages has the following format: banner (picture) and hero (multiple times that contain picture and link). The images aren’t showing, but the links work. The images have already been uploaded to the site.…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-04-22T12:13:24.3166667+00:00
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Eirini Folina (EXT) 0 Reputation points
edited the question 2026-04-22T12:32:24.13+00:00
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Daniel-Vo 5,320 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Cannot sort Planner bucket tasks by date

I have created a plan in MS Planner. I am unable to sort the tasks in the buckets by date. I have to manually drag and drop to display tasks in descending order. How can I have it automatically sort tasks?

Microsoft 365 and Office | Other
asked 2025-09-30T18:42:31.4266667+00:00
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Dan Blondeau 75 Reputation points
commented 2026-04-22T12:28:31.8366667+00:00
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Jack Fleming 0 Reputation points
3 answers

How to Access my Email ID without Microsoft Authenticator APP?

Dear Support Team, I hope you are doing well. I am writing to request assistance regarding an issue I am facing with my Microsoft 365 Business account. I had previously set up my account using the default domain (e.g., yourname.onmicrosoft.com) along…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-20T10:20:57.0266667+00:00
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Sudhir Arjun Chavan 0 Reputation points
commented 2026-04-22T12:26:47.0366667+00:00
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Henry-N 12,065 Reputation points Microsoft External Staff Moderator
0 answers

Print and Export to PDF function not working in Microsoft Word (on iOS)

Hello, I am suddenly unable to export to PDF or use the print function in Microsoft Word.** My Word version: 16.108 (26041219) My iOS: Tahoe version 26.4.1 (macbook) Issue: When exporting to PDF (File > Save As) I receive an error message: The…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-04-22T12:24:27.2366667+00:00
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Sophie 0 Reputation points
answered 2026-04-22T12:24:51.49+00:00
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Q&A Assist
2 answers

ms word problem

hi my word is not saving anhy documents it is showing sign in again and again

Microsoft 365 and Office | Word | For education | Windows
asked 2026-04-22T11:34:46.7866667+00:00
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PRAJWAL KUMAR 0 Reputation points
answered 2026-04-22T12:19:33.01+00:00
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Rin-L 18,255 Reputation points Microsoft External Staff Moderator
2 answers

Unable to reference external Excel workbook in CSPP program

Hi Team, I am trying to reference an external Excel workbook from my CSPP program, but I am facing an issue. Excel shows the message: "Links to external workbooks are not supported and have been disabled." Because of this, I am unable to fetch…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-04-22T06:45:34.6233333+00:00
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Aditya U 0 Reputation points
commented 2026-04-22T12:17:11.1733333+00:00
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Liora D 14,130 Reputation points Microsoft External Staff Moderator
1 answer

Canceling subscription

I've had some trouble logging in to my Microsoft business account, due to being stuck in a MFA loop. I'm therefore writing this from another user. I can provide all necessary information about the Microsoft Business account since I would like the…

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-04-22T11:36:14.8666667+00:00
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Johann Skjoldborg 0 Reputation points
edited an answer 2026-04-22T12:14:57.14+00:00
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Vergil-V 12,125 Reputation points Microsoft External Staff Moderator
1 answer

Cant validate/ activate Microsoft Office 2024 (Personal)

Hi, I have purchased Microsoft home office 2024 personal however when I go to activate it on my Mac it doesnt recognise my password and only gives me two alternative options to sign in being "Scan QR Code" or "Use Security Key" -…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-04-22T11:31:29.4166667+00:00
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Aaron Moloney 0 Reputation points
answered 2026-04-22T12:14:43.17+00:00
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Gunasekar N 65,040 Reputation points Independent Advisor
1 answer

How to print Avery business cards

How do I set up Word to print Avery business cards?

Microsoft 365 and Office | Word | For home | Windows
asked 2026-04-21T22:07:03.3633333+00:00
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Jo Swiger 0 Reputation points
edited an answer 2026-04-22T12:07:09.75+00:00
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Suzanne S Barnhill 277.1K Reputation points MVP Volunteer Moderator