How do I change the email address attached to my Unity account? – Unity Support Help Center

You can change your Unity account email via id.unity.com by editing your email under My Account Settings, entering your password, and confirming the new address via email. The new email must not be linked to another Unity account. Issues may arise if you've changed emails five times or lost access to your current email. In such cases, contact Customer Experience with private info like organization name or purchase details for assistance. Unity and PlayStation emails must match for support and tools access.

There are different reasons why you may need to change the email address associated with your Unity account. For example, the email you initially used belongs to a company or institution you no longer are part of, or perhaps you decide to have your account linked to another email address.

Additionally, your Unity and PlayStation® account's email addresses need to match in order to receive support and access to essential PlayStation® developer tools.

Your Asset Store email address and Unity ID email address are one and the same. To update your Asset Store publisher information, see the Asset Store publishing guide.

Note: If you misspelled your email address when creating a Unity ID, or you do not receive your confirmation email, contact the Customer Experience team.

Resolution:

You can change the email address in your account settings by following the below process:

Note: The new email address cannot be associated with another Unity account.

Navigate to id.unity.com, and sign in using your Unity account credentials.
Under the My Account Settings header, select Edit (pencil icon) to the right of your email address.
Enter your account password and select Next.
Enter your new email address and select Next. You receive a confirmation email to the new address. Click the link contained in the confirmation email to complete the process.

Your email is now updated.

If you have forgotten the password or the system sends a security code to your email, contact the Customer Experience team.

You may experience issues changing your Unity account email if:

You have reached the maximum limit of five email changes, or
You no longer have access to your current email address

If you're receiving this error, you can request further changes by providing the following information:

Examples of private information include:

Name of a Unity Organization that you're a member of.
Name of a recent Asset Store purchase.
A recent invoice or order number.
The name of one of your Unity Cloud projects.

Examples of public information include:

The telephone number currently associated with your Unity ID account.
Your Unity Username.
Your full, physical postal address.

In the case of reaching the email change limit, please also provide a list of email addresses you want removed from your account.

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