Hello @snandani,
I hope things are going well for you.
Would you mind sharing the site URL and Form URL so we can review them further? If you don’t prefer to share it in public topics, you can email us at wpsupport@incsub.com.
Subject: ATTN: WPMU DEV support – wp.org
Please send:
– Please link back to this thread for reference (https://wordpress.org/support/topic/apple-pay-google-pay-doesnt-appear-on-checkout/?view=al)
Kind Regards,
Imran Khan
Hello @snandani,
Thank you for sharing the email. I checked on my iOS device and my colleague’s, and we’re both seeing the Google Pay & Apple Pay digital wallet options in the form. You can refer to these screenshots: https://drive.google.com/drive/folders/1TVEmcJAF68rldKxUq4uPGyR3FYjDHiuS?usp=sharing.
The Stripe Dynamic Payment Gateway checks the visitor’s device and browser configuration. If they have connected Apple Pay, Google Pay, or another wallet, Stripe will display it. Please refer to this documentation for more information: https://docs.stripe.com/testing/wallets?ui=express-checkout-element#device-requirements.
Also we can confirm you’ve configured correctly. Let us know if you have any additional questions.
–
Kind Regards,
Imran Khan
Hi @snandani,
Regarding your query related to incomplete translation noticed in Stripe. Is the screenshot shared for the same form?
Please note that one incomplete payment is expected upon each form’s page load. The Forminator plugin works by creating a temporary PaymentIntent and caching it, allowing the plugin to display available dynamic payment methods to the user until a payment is successful.
When the user actually proceeds to pay, the plugin creates a brand new PaymentIntent using the final confirmed amount and currency. Once the new PaymentIntent is successfully created and and especially after a successful payment, the plugin cancels or discard the original cached PaymentIntent.
In short, the plugin uses two separate PaymentIntents: one short-lived preview intent just for showing payment options, and one fresh final intent created at confirmation time for the real transaction. If this is what you noticed for each form then its an expected behaviour.
Could you please recheck and confirm whether the above is the case you noticed? If you still have queries after the above, please share the form export so we can review the existing settings.
Please check the following doc on how to export a form:
https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export
If you are concerned about any sensitive information in the form, then you can duplicate your form, remove any sensitive information, and then export it.
You can share the export file via Google Drive, Pastebin, Dropbox, or any cloud service in the next reply.
Looking forward to your response.
Best Regards,
Nithin
Hi @snandani,
Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open this thread if you need any further assistance.
Kind Regards,
Nithin
