Hi there,
Thank you for sharing your feedback. We’re really sorry to hear that your experience did not meet expectations.
We take support seriously and always aim to respond as quickly and helpfully as possible. If you faced any delay or difficulty, we truly apologize for that. Directorist is designed to work without coding, though we understand certain customizations can sometimes feel challenging.
Directory based solutions can involve a wide range of features depending on the use case. While we aim to keep the core plugin flexible and easy to use, some websites may need additional customization to match specific requirements.
We also try to provide free customization support at some level so Directorist users can feel more comfortable and less stressed. We truly care about the community and always do our best to support our users.
We would really appreciate the opportunity to assist you and improve your experience. Please consider reaching out to our support team with more details so we can help resolve any issues you faced. Our team will personally make sure you’re taken care of.
Kind regards,
