Random disconnection of multiple sites
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I’m adding my voice to those of other users who complain about the constant disconnections of the sites monitored by ManagerWP.
It’s a problem I’ve never had in the past, but in the last few weeks I’ve discovered several disconnected sites. It took me half an hour to reconnect them all. I was hoping the problem would be a random one-off and that it would be solved once and for all.
Unfortunately, every time I enter the dashboard I find five to eight disconnected sites. The plugin has suddenly become unreliable and I can no longer guarantee my customers a timely and accurate update service.
A solution is urgently needed. Thank you!
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Hello,
I’m sorry to hear about the recurring disconnections you’re experiencing with our platform. We understand how this impacts your workflow and the service you provide to your clients.
To investigate this issue thoroughly, we recommend reaching out to our support team through our contact form. Please ensure you use the email address associated with your ManageWP account when submitting your request. This will allow us to access your account details and work towards a resolution more efficiently.
Or you can contact us directly from the dashboard by going over to your drop down menu, and selecting “Contact Support”.
We look forward to assisting you further and resolving this matter promptly.
Best regards,
Dimitrije
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