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  • The DevOPS Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

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The DevOPS Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations Paperback – 6 Oct. 2016

4.6 out of 5 stars (2,974)

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More than ever, the effective management of technology is critical for business competitiveness. For decades, technology leaders have struggled to balance agility, reliability, and security. The consequences of failure have never been greater whether it is the healthcare.gov debacle, the Target cardholder data breach, or missing the boat with Big Data in the cloud. And yet, high performers using DevOps principles, such as Google, Amazon, Facebook, Etsy, and Netflix, are routinely deploying code into production hundreds, or even thousands, of times per day, while providing world-class agility, reliability, and security. In contrast, most organizations struggle to do releases every nine months. 

By studying over 14,000 IT professionals worldwide, the authors have observed that high-performing organizations are 2.5 times more likely than their peers to exceed profitability, market share, and productivity goals. The DevOps Handbook shows leaders how to replicate these incredible outcomes, describing what is required from all parts of the technology organization. Product Management, Development, Test, IT Operations, and Information Security working together can create the cultural norms and the technical practices necessary to maximize organizational learning, increase employee satisfaction, and win in the marketplace.

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Product description

About the Author

Gene Kim is a multiple award-winning CTO, researcher, and author. He was founder and CTO of Tripwire for 13 years. He has written four books, including The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win." He is passionate about IT operations, security and compliance, and how IT organizations successfully transform from "good to great." He lives in Portland, Oregon. Patrick Debois is an independent IT-consultant who is bridging the gap between projects and operations by using Agile techniques both in development, project management and system administration. JohnWillis has worked in the IT management industry for more than 30 years. He has authored six IBM Redbooks for IBM on enterprise systems management and was the founder and chief architect at Chain Bridge Systems. He lives in Atlanta, Georgia. JezHumble is Vice-President at Chef. He has worked with a variety of platforms and technologies, consulting for non-profits, telecoms, financial services, and online retail companies. His focus is on helping organizations deliver valuable, high-quality software frequently and reliably through implementing effective engineering practices. He lives in San Francisco, California. John Allspaw has worked in systems operations for over fourteen years in biotech, government and online media. He started out tuning parallel clusters running vehicle crash simulations for the U.S. government, and then moved on to the Internet in 1997. He built the backing infrastructures at Salon.com, InfoWorld.com, Friendster, and Flickr. He is now VP of Tech Operations at Etsy, and is the author of "The Art of Capacity Planning" and "Web Operations" published by O'Reilly.

Product details

  • Publisher ‏ : ‎ IT Revolution Press
  • Publication date ‏ : ‎ 6 Oct. 2016
  • Language ‏ : ‎ English
  • Print length ‏ : ‎ 480 pages
  • ISBN-10 ‏ : ‎ 1942788002
  • ISBN-13 ‏ : ‎ 978-1942788003
  • Item weight ‏ : ‎ 617 g
  • Dimensions ‏ : ‎ 14.81 x 2.67 x 22.89 cm
  • Best Sellers Rank: 402,813 in Books (See Top 100 in Books)
  • Customer reviews:
    4.6 out of 5 stars (2,974)

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Customer reviews

4.6 out of 5 stars
2,974 global ratings

Customers say

Customers find this DevOps book exceptional and well-written, making it a must-read for IT professionals. They appreciate its comprehensive coverage of DevOps principles and practices, with one customer noting it's full of practical insights from real-world implementations. The book is simple to read, with one customer highlighting how the layout makes the content easy to digest.
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23 customers mention content, 23 positive, 0 negative
Customers find the book exceptional, well-written, and an amazing introduction to agile working, making it a must-read for anyone in a tech/ops role.
Great book! It is a must to have if you are studying or you like to know about DevOps.Read more
I can't stop reading! Very clear, well written and with an interesting organization of thoughts that makes it easy to understand, to follow and to...Read more
Good bookRead more
A good read but started to lose me as a reader with the evangelical themes for DevOps solving all the worlds problems, when most of these techniques...Read more
20 customers mention informative, 20 positive, 0 negative
Customers find the book informative and useful as a reference, with one customer noting it is full of practical insights from real-world implementations.
...This is the most comprehensive and practical DevOps guide out there and the layout makes the content easy to digest. The book covers: –...Read more
...Very clear, well written and with an interesting organization of thoughts that makes it easy to understand, to follow and to later consult for...Read more
A great follow on to the Phoenix projectRead more
Perfect companion to the Phoenix Project...Read more
10 customers mention comprehensive, 10 positive, 0 negative
Customers find the book provides an excellent overview of DevOps, with one customer noting it covers everything from start to finish.
...This is the most comprehensive and practical DevOps guide out there and the layout makes the content easy to digest. The book covers: –...Read more
Excellent overview of DevOps, with the pros and cons along with real world examples of businesses that transformed themselves using the techniques...Read more
There's a lot of good information, although some of it is repeated a few times throughout the book.Read more
...Covers everything from DevOps as you probably think of it, to organisation design, creating a learning culture, architecture, the list goes on and...Read more
7 customers mention readability, 6 positive, 1 negative
Customers find the book simple to read, with one customer noting that the layout makes the content easy to digest.
Great book - easy to read unlike a lot of text booksRead more
...and with an interesting organization of thoughts that makes it easy to understand, to follow and to later consult for clarification.Read more
...Not disappointed either! Fast-paced, simple to read, many concepts to thrown out on how to introduce the concepts of DevOps (Continuous anything),...Read more
...with the advice in that course, but the book is exceptional in being easy going and a "light" read despite the serious topic....Read more
This is the most comprehensive and practical DevOps guide out
5 out of 5 stars
This is the most comprehensive and practical DevOps guide out
This is the best book I’ve read on DevOps and it follows on nicely from Gene Kim’s other book The Phoenix Project. It’s quite easy to think that DevOps practices are just something that dev teams deal with and the value is simply just an increase in throughput, but the book provides clarity on the colossal value that adopting a DevOps culture and the principles can have on teams, the business, and customers. Throughout the book, Gene echoes the importance of having the whole product team (product manager, designer and several engineers)) involved in the transformation, as well as focusing on outcomes, and to achieve outcomes you need to collect data and learn through experimentation which is covered in the book too. Gene gives good advice that it’s important to avoid funding projects and instead you should fund services and products: “A way to enable high-performing outcomes is to create stable service teams with ongoing funding to execute their own strategy and road map of initiatives”. This is the most comprehensive and practical DevOps guide out there and the layout makes the content easy to digest. The book covers: – History leading up to DevOps, and Lean thinking – Agile, and continuous delivery – Value streams – How to design your organisation and architecture – Integrating security, change management, and compliance The principles and tech practices of: 1. Flow 2. Feedback 3. Continual Learning and Experimentation “Our goal is to enable market-oriented outcomes where many small teams can quickly and independently deliver value to the customer”
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Top reviews from United Kingdom

  • Reviewed in the United Kingdom on 7 October 2021
    Format: PaperbackVerified Purchase
    This is the best book I’ve read on DevOps and it follows on nicely from Gene Kim’s other book The Phoenix Project.

    It’s quite easy to think that DevOps practices are just something that dev teams deal with and the value is simply just an increase in throughput, but the book provides clarity on the colossal value that adopting a DevOps culture and the principles can have on teams, the business, and customers.

    Throughout the book, Gene echoes the importance of having the whole product team (product manager, designer and several engineers)) involved in the transformation, as well as focusing on outcomes, and to achieve outcomes you need to collect data and learn through experimentation which is covered in the book too.

    Gene gives good advice that it’s important to avoid funding projects and instead you should fund services and products: “A way to enable high-performing outcomes is to create stable service teams with ongoing funding to execute their own strategy and road map of initiatives”.

    This is the most comprehensive and practical DevOps guide out there and the layout makes the content easy to digest. The book covers:

    – History leading up to DevOps, and Lean thinking
    – Agile, and continuous delivery
    – Value streams
    – How to design your organisation and architecture
    – Integrating security, change management, and compliance

    The principles and tech practices of:
    1. Flow
    2. Feedback
    3. Continual Learning and Experimentation

    “Our goal is to enable market-oriented outcomes where many small teams can quickly and independently deliver value to the customer”
    Customer image
    5.0 out of 5 stars
    This is the most comprehensive and practical DevOps guide out

    Reviewed in the United Kingdom on 7 October 2021
    This is the best book I’ve read on DevOps and it follows on nicely from Gene Kim’s other book The Phoenix Project.

    It’s quite easy to think that DevOps practices are just something that dev teams deal with and the value is simply just an increase in throughput, but the book provides clarity on the colossal value that adopting a DevOps culture and the principles can have on teams, the business, and customers.

    Throughout the book, Gene echoes the importance of having the whole product team (product manager, designer and several engineers)) involved in the transformation, as well as focusing on outcomes, and to achieve outcomes you need to collect data and learn through experimentation which is covered in the book too.

    Gene gives good advice that it’s important to avoid funding projects and instead you should fund services and products: “A way to enable high-performing outcomes is to create stable service teams with ongoing funding to execute their own strategy and road map of initiatives”.

    This is the most comprehensive and practical DevOps guide out there and the layout makes the content easy to digest. The book covers:

    – History leading up to DevOps, and Lean thinking
    – Agile, and continuous delivery
    – Value streams
    – How to design your organisation and architecture
    – Integrating security, change management, and compliance

    The principles and tech practices of:
    1. Flow
    2. Feedback
    3. Continual Learning and Experimentation

    “Our goal is to enable market-oriented outcomes where many small teams can quickly and independently deliver value to the customer”
    Images in this review
    Customer image
    5 people found this helpful
    Report
  • Reviewed in the United Kingdom on 6 December 2024
    I read the review of this book and I recommend it for business owners and lead IT members. Book is useful for DevOps and securing your business.
  • Reviewed in the United Kingdom on 30 May 2025
    As a DevOps manager overseeing both a university and a college estate, I grabbed the paperback of the second-edition DevOps Handbook to see whether the new case studies spoke to the sprawling, budget-conscious world of higher-ed IT. They do—mostly.

    The expanded material folds in 15 fresh stories (Fannie Mae, adidas, the USAF), and Nicole Forsgren’s updated research threads everything together with hard numbers rather than hopeful anecdotes. The big win for me is how clearly the authors now argue that DevOps isn’t an IT side quest; it’s a campus-wide culture shift. Swapping “feature flags” for “course-registration flags” made more than a few lightbulbs go off in my team’s heads.

    Print quality is solid—matte pages that survive high-lighter abuse—and the companion PDF (download link in the book) means I can clip graphs straight into faculty slide decks. The only drawback is heft: at nearly 500 pages, it’s more brick than handbook. The authors try to offset that with handy margin icons, but I still found myself flipping back to the practices summary in Part IV to keep the fire-hose of information organized.

    If you’re already knee-deep in Jenkinsfiles and Terraform, some chapters will feel like familiar territory, yet the new real-world war stories make the reread worthwhile. For anyone still arguing why DevOps matters outside the data centre, this second edition gives you the narrative ammunition and the metrics to win budget, hearts, and—crucially—academic board approval.
  • Reviewed in the United Kingdom on 1 November 2016
    Not what I expected and I am sure others will feel the same after waiting this long and being an avid fan of The Phoenix Project. Not disappointed either! Fast-paced, simple to read, many concepts to thrown out on how to introduce the concepts of DevOps (Continuous anything), the values (CLAMS) and the principles (The 3 ways of flow, feedback and keep experimenting and learning).

    This is a handbook, not a step-by-step guide. As a handbook it provides ideas on how to look at the work you perform for your organisation that is reliant on technology (so almost everything) and via a collaborative approach strongly supported by leadership to make things better, faster and safer. Think of the outcomes of impressed customers, happier staff and less cost.

    DevOps Handbook is packed with extra information and guidance to keep you learning for years and the variety of webinars and blogs beginning to materialise around this book, will ensure that the technology community can keep this movement alive for some time to come. Have a read, learn, and join the DevOps party.
    11 people found this helpful
    Report
  • Reviewed in the United Kingdom on 6 February 2017
    Format: PaperbackVerified Purchase
    This is an amazing work! There is so much detailed content and it is wall to wall with insight from real world implementations. I must admit though that personally I would have preferred a lot more diagrams to consolidate many of the points being made, as the ideas got swamped by the detail for me.
    I think it makes for better reference material than a step by step guide through what to do and the rationale for why. At the end of the book I'm not sure I could really summarise what I learned beyond the few glib phrases I already knew - but judging by the other reviews this probably says more about me than the suitability of the book.
    It might help to just have a summary at the start or the end of each chapter?
    5 people found this helpful
    Report
  • Reviewed in the United Kingdom on 18 September 2017
    Format: PaperbackVerified Purchase
    Over the last few years I have worked as both a developer and a DBA (database administrator). DevOps has become a buzz word in recent years and, on recommendation, I brought this book to help increase my knowledge of this area.

    A trend with modern IT related books is to be over verbose and repetitive. I have a 1000+ page database tome that could be reduced to 300 pages without loss of content. This is the same it could be easily halved. The book has improved my understanding of DevOps but was disappointing at the same time. Is there a really good book on DevOps out there?
    3 people found this helpful
    Report

Top reviews from other countries

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  • Jose Ortega
    5.0 out of 5 stars Gran libro para estos nuevos tiempos!
    Reviewed in Mexico on 31 July 2022
    Una excelente referencia para entender la simbiosis entre Desarrollo-Seguridad-Operaciones para hacer más ágil los procesos de lanzamiento de nuevos productos y servicios
    Report
  • Christian Baldinato
    5.0 out of 5 stars A must read for everyone working in IT
    Reviewed in Italy on 24 August 2024
    I loved this book. I recommend the reading of it to everyone involved in IT software delivery. It is not technical, so it is easy to understand for everyone, business people too.
  • Alexandre PINON
    5.0 out of 5 stars This blew my mind
    Reviewed in France on 6 March 2023
    As CTO, I'm glad I read this book through. Implementing the devOps principles has enabled my team to greatly improve product quality, and thus customer satisfaction.
  • Dennis Muzza
    5.0 out of 5 stars The definitive guide to DevOps
    Reviewed in the United States on 1 January 2018
    This book is a worthy sequel to The Phoenix Project, a kind of novel that illustrated the principles of DevOps in a similar fashion that Goldratt's The Goal explained a generation ago the principles behind lean manufacturing and the theory of constraints. It used a fictional story to help the reader understand the "why" of DevOps and what a successful end state looks like. In The DevOps Handbook the same set of authors continue where they left off, this time explaining the "how" of DevOps, how the three Ways (flow, feedback, continuous learning) are implemented in practice. This book lets you see through the current hype around DevOps, much of it coming from tool vendors positioning their various "solutions" as silver bullet, putting the technology in its rightful place beside people and process. While in the Flow section there is plenty on continuous integration and continuous delivery (CI/CD) that for most people is what first comes to mind when they think of DevOps, since so much has been written about this elsewhere I don't think this is the most useful part of the book. To me the most valuable section, because it's not covered so well elsewhere, is the one on the principles of feedback, how information flows back from production environments to development via telemetry and A/B testing. But perhaps what is most useful and by itself makes this book more than worth its price are the various case studies from the companies with the most mature DevOps practices, what problems they were struggling with at first and how they got to where they are now. The book ends on a great note with the appendix, which elaborates on the lean principles on which the theoretical framework behind DevOps is built, a how to guide on "blameless postmortems", and an extensive list of references, most of them with URLs, so that the reader can drill down on all the subjects covered.
  • R.B.
    5.0 out of 5 stars Mandatory read
    Reviewed in Germany on 15 July 2022
    I don‘t care what kind of job you work in a software development company. This book is a must read for you.