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The DevOps Handbook, 2nd Edition: How to Create World-Class Agility, Reliability, & Security in Technology Organizations 2nd Edition
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“[The DevOps Handbook] remains a must-read for any organization seeking to scale up its IT capability and expand DevOps practices across multiple departments or lines of business.” —Mike Perrow, TechBeacon
For years, The DevOps Handbook has been the definitive guide for taking the successes laid out in the bestselling The Phoenix Project and applying them in any organization. Now, with this fully updated and expanded edition, it's time to take DevOps out of the IT department and apply it across the full business.
Technology is now at the core of every company, no matter the business model or product. The theories and practices laid out in The DevOps Handbook are tools to be used by anyone from across the organization to create joy and succeed in the marketplace.
The second edition features 15 new case studies, including stories from Adidas, American Airlines, Fannie Mae, Target, and the US Air Force. In addition, renowned researcher and coauthor of Accelerate, Dr. Nicole Forsgren, provides her insights through new and updated material and research. With over 100 pages of new content throughout the book, this expanded edition is a must read for anyone who works with technology.
“[The DevOps Handbook is] a practical roadmap to improving IT in any organization. It's also the most valuable book on software development I've read in the past 10 years.” —Adam Hawkins, software developer and host of the podcast SmallBatches
- ISBN-101950508404
- ISBN-13978-1950508402
- Edition2nd
- PublisherIT Revolution
- Publication dateNovember 30, 2021
- LanguageEnglish
- Dimensions6.16 x 1.6 x 9.04 inches
- Print length528 pages
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Editorial Reviews
Review
This has become the defacto, "must read" reference book for organizations pursuing a DevOps strategy. The book's knowledge provides insightful and practical advice aimed at increasing DevOps success for every staffer, manager, executive, and team. -- Stephen Elliot, Program Vice President, I&O, DevOps, and Cloud Operations at IDC
…it's tone is as inviting as the case it makes is compelling. Business leaders looking for guidance about DevOps practices, or to get started on an implementation plan, will find much to work with here. ― Publishers Weekly
Five years on, The DevOps Handbook is still an anchor in a sea of ever changing technical currents and topical winds. As relevant now as it was in the beginning. -- Shane Carlson, Principal Executive Architect at ServiceNow
There are a lot of DevOps books, but very few that offer concrete, practical, and implementable advice and a roadmap for not just adopting DevOps practices and principles, but for also measuring their success. The DevOps Handbook is the definitive long-form guide for achieving success with DevOps methodologies. -- Nigel Kersten, Field CTO, Puppet
DevOps can be somewhat mysterious. What does it really mean to 'break down silos?' The DevOps Handbook is just what's needed: a practical guide that shows you how to get started making real progress. -- Jeff Sussna, Author of Designing Delivery
The DevOps Handbook has been a critical resource when working with clients to transform their software delivery culture and processes. The book provides easy to understand, practical patterns for improving workflow, communication, and product delivery. -- Sam McLeod, DevOps Consultant
About the Author
Jez Humble is co-author of several books on software including Shingo Publication Award winner Accelerate, Jolt Award winner Continuous Delivery, and The DevOps Handbook. He has spent his career tinkering with code, infrastructure, and product development in companies of varying sizes across three continents. He works for Google Cloud as a technology advocate and teaches at UC Berkeley.
Patrick Debois is the Director of DevOps Relations and Advisor at Snyk. In 2009 he coined the word DevOps by organizing the first devopsdays event, as is now often known as one of the grandfathers of DevOps. He organized conferences all over the world to collect and spread new ideas.
John Willis is Senior Director of the Global Transformation Office at Red Hat. Prior to Red Hat, he was the Director of Ecosystem Development for Docker. John was one of the earliest cloud evangelists and is considered one of the founders of the DevOps movement. John is the author of 7 IBM Redbooks, as well as co-author of the The DevOps Handbook and Beyond the Phoenix Project.
Nicole Forsgren, PhD, is a Partner at Microsoft Research. She is author of the Shingo Publication Award-winning book Accelerate: The Science of Lean Software and DevOps and is best known as lead investigator on the largest DevOps studies to date. She has been a successful entrepreneur (with an exit to Google), professor, performance engineer, and sysadmin. Her work has been published in several peer-reviewed journals.
Product details
- Publisher : IT Revolution
- Publication date : November 30, 2021
- Edition : 2nd
- Language : English
- Print length : 528 pages
- ISBN-10 : 1950508404
- ISBN-13 : 978-1950508402
- Item Weight : 2.31 pounds
- Dimensions : 6.16 x 1.6 x 9.04 inches
- Best Sellers Rank: #82,305 in Books (See Top 100 in Books)
- #50 in Software Development (Books)
- #60 in Computers & Technology Industry
- #167 in Business Management (Books)
- Customer Reviews:
About the authors

Jez Humble is co-author of several books on software including Shingo Publication Award winner Accelerate, The DevOps Handbook, Lean Enterprise, and Jolt Award winner Continuous Delivery. He has spent his career working with code, infrastructure, and product development in companies of varying sizes across three continents, from startups to the US Federal Government, and taught classes in software engineering and product development at UC Berkeley. He was co-founder and CTO of DORA (DevOps Research and Assessment), which was acquired by Google in 2018. He currently works as a site reliability engineer for Google Cloud.

Gene Kim is a multiple award-winning CTO, researcher and author, and has been studying high-performing technology organizations since 1999. He was founder and CTO of Tripwire for 13 years. He has written six books, including The Unicorn Project (2019), The Phoenix Project (2013), The DevOps Handbook (2016), the Shingo Publication Award winning Accelerate (2018), and The Visible Ops Handbook (2004-2006) series. Since 2014, he has been the founder and organizer of the DevOps Enterprise Summit, studying the technology transformations of large, complex organizations.
In 2007, ComputerWorld added Gene to the “40 Innovative IT People to Watch Under the Age of 40” list, and he was named a Computer Science Outstanding Alumnus by Purdue University for achievement and leadership in the profession.
He lives in Portland, OR, with his wife and family.

In 2009 he coined the word devops by organizing the first devopsdays event. He organized conferences all over the world to collect and spread new ideas. As a pioneer he is always on the look out for new ideas to implement and explore. Currently in the media sector where he is guiding broadcasters with the transition to enter into a dialogue with it's audience as a closed feedback loop.

Dr. Nicole Forsgren is considered one of the most prominent and important minds in DevOps and developer productivity. She is author of two best-selling, award-winning books: Accelerate: The Science of Lean Software and DevOps, which netted a Shingo Publication Award, and The DevOps Handbook: How to Create World-Class Agility, Reliability & Security in Technology Organizations, now in its second edition. Her latest, Frictionless: 7 Steps to Remove Barriers, Unlock Value, and Outpace Your Competition in the Age of AI, was recently released. She is best known for her work measuring the technology process and as the lead investigator on the largest DevOps studies to date. She has been an entrepreneur (with an exit to Google), professor, developer, sysadmin, and performance engineer.
Nicole’s work has been published in several peer-reviewed journals and conferences. Nicole earned her PhD in Management Information Systems and Masters in Accounting from the University of Arizona. She splits her time between the Southwest and the PNW, and recharges her brain with gym time, tacos, and Diet Coke.

I've had an extensive career in IT management spanning over 45 years, with a body of work that includes "Deming's Journey to Profound Knowledge" and "The DevOps Handbook." My current research interests lie in DevOps, DevSecOps, IT risk, modern governance, and audit compliance. Over the years, I've sold companies to Docker and Dell, and I was a founding member of Opscode (now Chef).
I also founded Gulf Breeze Software, an award-winning IBM business partner known for its expertise in deploying Tivoli technology for enterprises. I've authored six IBM Redbooks on enterprise systems management, and I was the founder and chief architect at Chain Bridge Systems. All in all, I've authored over 11 books and launched more than 10 startups.
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Shold be NoOps handbook not DevOps
Top reviews from the United States
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- Reviewed in the United States on January 1, 2018This book is a worthy sequel to The Phoenix Project, a kind of novel that illustrated the principles of DevOps in a similar fashion that Goldratt's The Goal explained a generation ago the principles behind lean manufacturing and the theory of constraints. It used a fictional story to help the reader understand the "why" of DevOps and what a successful end state looks like. In The DevOps Handbook the same set of authors continue where they left off, this time explaining the "how" of DevOps, how the three Ways (flow, feedback, continuous learning) are implemented in practice. This book lets you see through the current hype around DevOps, much of it coming from tool vendors positioning their various "solutions" as silver bullet, putting the technology in its rightful place beside people and process. While in the Flow section there is plenty on continuous integration and continuous delivery (CI/CD) that for most people is what first comes to mind when they think of DevOps, since so much has been written about this elsewhere I don't think this is the most useful part of the book. To me the most valuable section, because it's not covered so well elsewhere, is the one on the principles of feedback, how information flows back from production environments to development via telemetry and A/B testing. But perhaps what is most useful and by itself makes this book more than worth its price are the various case studies from the companies with the most mature DevOps practices, what problems they were struggling with at first and how they got to where they are now. The book ends on a great note with the appendix, which elaborates on the lean principles on which the theoretical framework behind DevOps is built, a how to guide on "blameless postmortems", and an extensive list of references, most of them with URLs, so that the reader can drill down on all the subjects covered.
- Reviewed in the United States on October 4, 2023he DevOps Handbook" is an exceptional resource! It provides invaluable insights into the world of DevOps and is a must-read for anyone involved in software development and IT operations. The book is well-structured, filled with practical guidance, and backed by real-world examples. It has been instrumental in helping me understand and implement DevOps principles and practices within my organization. Highly recommended for anyone looking to improve their software delivery and IT operations processes!
- Reviewed in the United States on April 24, 2019I read the Phoenix project and then followed it up with this book. There are a number of good sections for leaders to reference in their journey to Devops. The case studies were also interesting to hear, even one from my own company.
- Reviewed in the United States on August 5, 2020I have read many DevOps books. Over the years, this has become my go-to book to recommend to colleagues when they need a business oriented leadership guide to DevOps and to introduce / strengthen it in the organization. There are a number of reviews calling for more technical content. Be that as it may, the journey has to start somewhere. And this is a great place to start - or improve ! The authors are clearly thought leaders in the area, there are many examples and cases and the material is very accessible to business leaders that are not technical. IMHO this book is an essential part of a good business and tech leadership library. Biju.
- Reviewed in the United States on August 31, 2024Format: PaperbackVerified PurchaseDevOps has become a meaningless buzzword, but it used to actually mean something. I've been a software engineer for two decades, but only recently have I really started thinking about why some organizations are highly productive and others are hopeless. Teams I've been on, and I personally have literally been ten times as productive at some places than at others. Why? What's different? After reading this book and comparing its examples and counterexamples to different orgs I've been part of over the years I have to say I strongly agree with about 90% of it, and I don't disagree with any of it.
Anybody whose work is even remotely related to software development should read this book. It's not overly technical, so you don't have to be neck deep in code on a daily basis to understand the points it makes. It's about how to (and how not to) structure teams and the org as a whole to maximize the actual business value being created. Devs, product owners, QA people, managers, C-suite types, anybody whose responsibilities even remotely relate to software development really need to understand the concepts that this book presents. I'm honestly annoyed with myself for not having read it sooner.
- Reviewed in the United States on July 20, 2023Format: PaperbackVerified PurchaseThis is an engaging, and well written book all the way through. Excellent, practical application and explanation of Devops principals. The mention of numerous products along the way really helped me discover new tools. A serious blueprint for any technology organization.
- Reviewed in the United States on July 17, 2022Format: KindleVerified PurchaseThis book really helped me better understand the modern digital transformation that has taken place in software development and deployment. It explains all the modern processes- continuous delivery, integration, and deployment - and focuses the reader on the the importance of iteration and feedback through granularity toward producing better quality software, smarter and happier software product teams, and way more satisfied customers.
- Reviewed in the United States on August 20, 2019we did a lot of this (other than avoiding blame) at HP 10 years ago, but the new lingo was useful. Great real-world examples. Don't try to read more than 25 percent of the total pages a day. Let it soak in. I will say that a third of the book was citations, inflating the kindle length. The authors also need to add explanations of the critical chart that we write for a project before conversion. %C/A won't search on a kindle. You end up with California references. I never did learn what VA meant. For being the top three requirements for using this approach, it felt rather like a note that ends "whatever you do, don't---"
I would also like more on ‘Kolmogorov-Smirnov’ .
Top reviews from other countries
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Jose OrtegaReviewed in Mexico on July 31, 20225.0 out of 5 stars Gran libro para estos nuevos tiempos!
Format: PaperbackVerified PurchaseUna excelente referencia para entender la simbiosis entre Desarrollo-Seguridad-Operaciones para hacer más ágil los procesos de lanzamiento de nuevos productos y servicios
Christian BaldinatoReviewed in Italy on August 24, 20245.0 out of 5 stars A must read for everyone working in IT
Format: KindleVerified PurchaseI loved this book. I recommend the reading of it to everyone involved in IT software delivery. It is not technical, so it is easy to understand for everyone, business people too.
Alexandre PINONReviewed in France on March 6, 20235.0 out of 5 stars This blew my mind
As CTO, I'm glad I read this book through. Implementing the devOps principles has enabled my team to greatly improve product quality, and thus customer satisfaction.
R.B.Reviewed in Germany on July 15, 20225.0 out of 5 stars Mandatory read
I don‘t care what kind of job you work in a software development company. This book is a must read for you.
Rafael EstevamReviewed in Brazil on June 5, 20245.0 out of 5 stars awesome book
Format: KindleVerified PurchaseFor you, like me, believe it is possible to work as a human been within IT, this book is a must read!


















