Bail - Operations Specialist

Crum & Forster Company Overview

Crum & Forster (C&F) , with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2025 Great Place to Work ® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website: www.cfins.com.

Job Description

Bail- Operations Specialist

A Surety Bail Assistant provides financial, administrative and clerical support to the Bail department to

ensure payments and transactions are properly reconciled. The assistant will provide support to all Bail department employees with the day-to-day operations as well as projects as assigned by management.

What You Will Do For C&F

• Pick up, open and distribute daily mail from Post Office
• Accurately and timely enter data into company systems
• Print bonds and distribute to producers
• Perform reconciliation of accounts receivable to cash received
• Prepare outgoing mail and packages to producers
• Print and prepare mailing labels for distribution to producers
• Prepare and scan documents into digital files using Image Right
• Execute exoneration reports to clear closed liability.
• Pull and email reports to agents (Inventory, open liability, etc.)
• Providing customer service to our agents and callers
• Intake of bond powers from UPS delivery
• Assist in training staff members and new hires
  
  

What You Will Bring To C&F

• High school diploma or equivalent required, associate degree preferred and 3+ years of relevant experience
• Strong working knowledge of Microsoft Word and Excel
• Ability to work in a fast-paced environment working on multiple tasks, prioritizing and meeting deadlines to complete assigned tasks
• Intermediate computer skills including Microsoft Office (Word, Excel and Outlook) and the ability to learn and utilize industry-specific software
• Solid verbal and written communications
• Excellent customer service and time management skills
• Independent thinker and problem solver.
• Ability to multitask
• Ability to lift 25+ pounds to move bond packages to print and to distribute via mailroom
• Valid driver's license is preferred
• Will abide by departmental policies and procedures, including authority levels, to comply with C&F’s risk management controls
  
  

What C&F Will Bring To You

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
• A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
• A dynamic, ambitious, fun and exciting work environment
• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community
  
  

At C&F you will BELONG

If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know

For California Residents Only: Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/ for more information.

Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $41,100.00 to a maximum of $60,300.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.