Solutions Architect

Title: Solutions Architect (Greater San Antonio Area - onsite)

Direct Hire Opportunity

No Sponsorship

Onsite

Our client is seeking to add a Solutions Architect to manage enterprise client relationships, oversee the deployment of new and existing environments, provide expert support, and resolve complex technical queries. If you have a strong technical acumen and excellent communication skills, capable of delivering innovative solutions and ensuring client satisfaction, this could be the role for you!

Responsibilities:

• Serve as the primary point of contact for enterprise clients, building and maintaining strong relationships to understand their business goals and technical requirements.
• Collaborate with stakeholders to ensure alignment of solutions with business objectives.
• Act as a trusted advisor to enterprise clients, providing strategic guidance and proactive support.
• Plan, coordinate, manage, and support the deployment of new and existing enterprise environments.
• Ensure that implementations are completed on time, within scope, and meet client expectations.
• Work cross-functionally with internal teams, including engineering and product, to deliver seamless solutions.
• Provide advanced technical support to enterprise clients, resolving complex technical issues in their environments.
• Conduct root cause analysis for recurring problems and implement long-term solutions.
• Document and communicate resolutions and best practices to enhance team knowledge and efficiency.

Requirements:

• Proven experience in a Solutions Architect, Technical Account Manager, or similar role, with a focus on enterprise clients.
• Strong knowledge of networking, system architecture, and enterprise-grade technologies.
• Experience with deploying and managing environments in enterprise settings.
• Familiarity with security concepts, including HSMs, PKI, and key management.
• Exceptional problem-solving skills and the ability to handle complex support scenarios.
• Excellent communication and interpersonal skills, with the ability to work effectively with technical and non-technical stakeholders.
• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).

Comprehensive Benefits Included