Solutions Engineer

Overview

A high-growth, venture-backed AI company is building a next-generation platform that enables organizations to design and deploy custom AI-driven workflows across their business. The product is already deeply embedded in day-to-day operations for a growing customer base and is scaling rapidly.

This is an opportunity to join at an early stage and play a key role in how enterprises adopt and operationalize generative AI.

The Role

This position sits at the intersection of sales, product, and engineering. You’ll act as a trusted technical advisor to prospective customers, helping them understand how to apply AI solutions to real business challenges.

You’ll lead technical engagements end-to-end, from discovery and tailored demonstrations through to pilot programs and successful deployment.

What You’ll Do

• Partner with go-to-market teams to communicate the value of a complex AI platform to both technical and non-technical stakeholders
• Deliver customized product demonstrations and technical presentations
• Work with customers to identify and scope high-impact use cases
• Configure and prototype AI-driven workflows to showcase real-world applications
• Own technical evaluations, including proof-of-concepts and pilot programs
• Support onboarding and guide customers through early adoption
• Collaborate cross-functionally with product and engineering, feeding back customer insights
• Develop expertise in API capabilities and best practices for working with generative AI systems
• Educate customers on how to effectively integrate AI into their workflows

What We’re Looking For

• Experience in a customer-facing technical role (Solutions Engineering, Sales Engineering, or similar)
• Strong track record of supporting complex software sales cycles
• Ability to deliver compelling demos and explain technical concepts clearly
• Solid understanding of APIs and modern software architectures
• Exposure to or interest in generative AI, LLMs, or automation tools
• Strong communication skills with both technical and business audiences
• Comfortable working in fast-paced, early-stage environments

Nice to Have

• Experience with AI/ML or generative AI technologies
• Familiarity with workflow automation, productivity tools, or knowledge platforms
• Basic coding ability to support demos or integrations

Why Join

• Early-stage, high-growth environment with significant ownership and impact
• Strong product adoption and clear market demand
• Opportunity to shape how companies implement AI in real-world use cases
• Collaborative, product-focused culture with close alignment across teams