Field Application Engineer

Do you see opportunity everywhere in anywhere connectivity? Then come and propel your career at Myriota, where the Internet of Things (IoT) meets Space!

At Myriota our mission is audacious yet simple: unlock better outcomes for people and planet, through simple, affordable access to data. We make anywhere connectivity possible through our patented direct-to-satellite technology that is secure, low-cost, low maintenance and really (really) long-battery-life.

One more thing… It works today. This is why our solutions are profitably unlocking vital use cases across a range of industries including agriculture, environmental monitoring, transport, logistics, maritime and defense.

The incredible opportunity

You will be the face of Myriota for our customers across the Central and Southern US. This is a high-impact, post-sales role where you will own the customer onboarding journey, ensuring that every new partner is set up for success from day one.

You are the primary technical liaison who bridges the gap between our satellite technology and our customers' real-world operations. Whether you are leading a training session, managing account activations, or troubleshooting hardware in the field, you are the primary point of contact ensuring our IoT connectivity missions scale smoothly.

Stuff we’ll trust you to do

• Deliver hands-on training (both remote and on-site) to teach customers how to deploy and maintain Myriota IoT hardware (expect approx. 30% travel).
• Lead the end-to-end onboarding process for new customers, from creating logins and account activations to running training exercises.
• Take full ownership of driving customer technical queries to a resolution, triaging issues and connecting the necessary resources to find fast, logical solutions.
• Coordinate and conduct field tests to ensure systems are performing as promised in remote environments.
• Create and maintain easy-to-follow onboarding guides and documentation that empower customers to manage their own deployments.

What we’ll like about you

• You have experience troubleshooting issues in real-world field environments (experience in IoT, telemetry, or industrial sensor systems is a major plus).
• You enjoy helping others and have a talent for making technical hardware feel simple and accessible.
• You are based in the Central or Southern US and are ready for 30% travel to customer sites.
• You have a familiarity with low-power/low-bandwidth wireless networks and a logical approach to solving problems.
• Fluency in Spanish and English is highly desirable and will help you support our diverse customer base.
• A Bachelor’s degree in Engineering is a "nice to have," but we value your practical experience and ability to deliver results.

Why Myriota stands out:

• Driven by Purpose: Our mission creates meaningful impacts for both individuals and the planet.
• Shared Values: We embrace values that include Thinking Big, Simplifying, Collaborating, and Staying Authentic.
• Nurturing Growth: Count on tailored development plans that empower your potential.
• Flexibility & Empowerment: We champion work-life balance, well-being, learning, and individual passions.
• Caring Community: Our supportive culture offers mental health support, paid parental leave, birthday leave, and comprehensive health coverage.

Our hiring Commitment:

At Myriota, you don’t need to check every box.

We have key requirements which are important, but we also know that the best candidate may not tick all the boxes so, if you have the experience and capabilities for a portion of the role, Apply Now to join our energised team.

Eager to join our mission of democratizing data access through your engineering and project management expertise? If our passion and values resonate with you, we eagerly await your application!

At Myriota, we're a diverse team united by strength. We warmly welcome applications from all backgrounds and walks of life. Elevate the future with us at Myriota today!