What were we like in the 90s? A Bellevue, Washington garage, door desks, and a dream to be Earth's most customer-centric company. From those scrappy beginnings, our Leadership Principles took shape: ❤️ Customer obsession 🪙 Frugality They've guided us from that first book sale to innovations that serve millions of customers today. It's always Day 1 at Amazon.
Customer obsession and frugality only work when they’re tied to measurable outcomes. It’s not just about serving customers, it’s about building systems that consistently deliver value at scale while staying efficient. That’s what turns principles into performance and keeps “Day 1” from becoming just a mindset instead of a competitive advantage.
Your pathetic system is blatantly lying—Order # 405-1042319-3157958, placed on 22th March, shows as “delivered” on March 24, 2026, via app notifications and emails, but no damn package has shown up at my address Rahul Kirana store Rajawash, Near Bank Of Baroda JAIPUR, RAJASTHAN 302032 India! I’ve hammered your worthless customer support multiple times today on March 25 at 2 PM and 6 PM and 10 PM IST, handing over every scrap of info like tracking details and photos, yet you lazy idiots have delivered ZERO resolution—no refund, no replacement, no probe into your screw-up, just endless stalling that’s royally messing up my life since I needed this urgently! This is straight-up fraud and gross incompetence—refund me fully or ship a replacement in 24 hours, cough up real proof like delivery photos or OTP records, and drag your delivery thugs to account NOW, or I’ll escalate to hell with chargebacks and public rants; hit me back in 24 hours with a reference or face the consequences—my account [rahulnitharwal555@gmail.com]. Amazon Science Amazon Careers Amazon Amazon Web Services (AWS)
www.Amazonweb.com /helpamaxon2026-2027
Amazon does not have the business markers for future success no matter how many people are replaced by AI or robotics. Amazon is a logistics company and will be replaced while Amazon remains on Day 1. Many billion dollar companies have failed for becoming irrelevant.
Bought my first book from Amazon in 1996. It was an O'Reilly technical book on Solaris networking as I remember...
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Love this story, such humble beginnings leading to a culture that still puts customers first. Truly inspiring.
Amazon•925 followers
4wFrom $15.7M in 1996 to $717B today, reflecting remarkable operational scale and consistent value creation