Updates to Last Activity calculation and Copilot Metrics API

[2percentsilk]

Select Topic Area

Product Feedback

Body

Based on trends in our feedback, we’ve learned that the Teams route of the Copilot Metrics API returns data that is not meeting our goals for our customer’s experience. In light, we have made the decision to temporarily pull the Teams route from production. We plan to re-enable the route by the end of June, at latest. During this time the team will implement a collection of fixes intended to improve end users’ data experience.

We are also planning to introduce a collection of improvements to the seats endpoint of the User Management API. Without interruption of service, these will include expanding the endpoint to support both Basic and Full Enterprises, and providing a flat list of all Copilot users with their last_activity_date. This functionality is analogous to the Get Report button that is currently available in the Enterprise Settings UI for both Full and Basic Enterprises. Customers will now be able to pull these results programmatically, rather than rely on a manual export process.

We thank you for your patience and feedback ❤️