Security Device Manufacturer Support
Our Security Device Support services ease the cost and complexity of managing multiple devices. Share the benefit of our deep technical know-how and close vendor relationships and maintain good business continuity and security. Find out more about our Device Support services.
Effective Security Device Management
Fast, secure applications require increasingly powerful and complicated security devices. This increase in complexity has made identifying and resolving potential device incidents more costly, time consuming, and skill intensive. Our Device Support services come with highly trained, vendor-certified experts available around the clock to help you resolve difficult issues. Our deep relationships with partners provide you with vendor management and engineering resources through our comprehensive technical training, fast escalations, and rapid bug fix recommendations. All this means you can trust your devices and shift your focus back to your business.
Superior Service
-
Dedicated Guidance and Support
Our expert Cyber Fusion Center analysts provide skills and knowledge transfer that extend your internal capabilities.
-
Proven Processes
A tried and tested four-phase onboarding and operational process ensures you get the scope and service you require.
-
Security Everywhere
We offer global reach, multilingual support, and operations in the United States and Switzerland.
Device Advice on Demand
Maintain Security Readiness
Resolve security device issues faster to reduce downtime and improve the continuity of business.
Greater Resource Efficiency
Free up staff from routine device fixes and security issues to focus on higher priority projects.
Support on Call
Access our 24/7/365 support hotline to troubleshoot supported security device issues whenever they arise.
Increased Visibility
Gain consistent awareness of ongoing support performance and activity through your MSS Client Portal and monthly reports.
Kudelski Security Recognized as a Notable Vendor by Gartner in Latest MSS Magic Quadrant
IT & Security leaders are looking for trusted security partners who can help them increase visibility of assets, reduce complexity, and address critical talent shortage. Our services cover all cloud environments, so that wherever you are on your cloud journey, we’ve got you covered.
